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Reef Oasis Blue Bay Resort
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Reviews (6,262)
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4,400
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414
139
73
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1,845 - 1,850 of 6,262 reviews
Reviewed 5 July 2014

Feel I have to put this in writing. Arrived back here last night, 4th stay in 4 years & it's great to be back. BUT, Sam, the first person who helped me 4 years ago & has brightened my holiday every year since, is leaving. TOTALLY GUTTED, he is worth his weight in gold. He is such a good man, kind, friendly & so so helpful. Am going to miss him loads, he has been such an asset to the ROBB. He'll be a real loss in my humble opinion!
Rant over!

  • Stayed: July 2014
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10  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shehab El Din M, General Manager at Reef Oasis Blue Bay Resort, responded to this reviewResponded 6 July 2014

Dear Jane,

We shall also be sorry to lose him but we are happy for him in that he has learned a lot here and goes on to bigger and better things so we thank him for all the excellent work he has done for us and wish him well for the future.

Fortunately, we have a lot of top quality staff here and when you return for the fifth time (we hope) next year, we shall still be offering the same excellent service that you have been accustomed to in the past.

We look forward to seeing you.

With warm regards,

Shehab El Din Mohamed
General Manager
email: bluebay.gm@reefoasis.com.eg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

this was our visit no six we had a great time just relaxing, food in the fishermans, italian, and kebaji was as ever a good standard if not better than last visit, the bay was excellent, i am pleased to see the entertainment has improved no end with singers and musicians this has always been a bug bear of mine that there was not much going on at night its great now keep it up:) thanks to all the staff they really make the holiday, ayman the drinks and beverages manager looked after us very well and little mo at the relax pool. room was spotless and snorkeling was great what more do you need for a great holiday thanks.

  • Stayed: June 2014, travelled solo
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6  Thank nicholas o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shehab El Din M, General Manager at Reef Oasis Blue Bay Resort, responded to this reviewResponded 9 July 2014

Dear Nicholas,

We are delighted to have you back again for your 6th visit and hope there will be many more. We always remember that our valued repeat guests have a choice so we are constantly looking at ways to improve their experience and I’m so pleased that you commented favourably on some of the changes we have made since your last visit.

It is gratifying to know that you were well looked after during your stay and I do hope we will continue to enjoy your company for some time to come.

With warm regards,

Shehab El Din Mohamed
General Manager
email: bluebay.gm@reefoasis.com.eg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

I am still staying at the ROBB - my first week complete and 1 more to go. Feel the need to say I'm not sure what more people expect for the money paid.... This is an excellent hotel, the staff can't do enough for you, giving your name once they remember it and come round routinely with drinks before being asked! Yes sometimes service a little slower but this is Ramandan - I couldn't function on nothing to eat/drink from 4am till 7pm not even water so give them a break! Yes there are extras outside the AI BUT the choice is so much you can't possibly struggle to find something. Personally think the ROBB and all it's staff go out of their way to make things great.. Down to the cleaners with their towel art to the grounds men who are out making the areas beautiful - not a pot hole in sight! Come to the ROBB it's amazing value for money compared with other destinations.. One thing do ask for a free insect repellant plug in as the mozzie's are horrendous even though they spray every morning.. Fantastic place these people deserve to be at the top!

  • Stayed: July 2014
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17  Thank lisasmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shehab El Din M, General Manager at Reef Oasis Blue Bay Resort, responded to this reviewResponded 5 July 2014

Dear Lisa,

We very much appreciate your supportive comments and we are delighted that you are enjoying your stay with us. This is indeed the Holy Month of Ramadan where the huge majority of our staff will be fasting from dawn till dusk but we love this time of year and it is a wonderful celebration for us every night so it is not such a hardship as you suggest. We still ensure that the guests have everything they want as this is also a time of generosity and giving for us.

Sharm does get a few mosquitoes from time to time and during this period you can request free plug-in repellants for the rooms. It is also advisable to cover arms and legs during the sunset hours and use a good spray repellant like the one sold in the orange tin. We do fumigate the resort twice a day during these periods but it’s best to be on the safe side and take a few precautions yourself as well.

Thank you for choosing the Reef Oasis Blue Bay and for taking the time out of your well-earned holiday to write this lovely review and please let us know if there's anything we can do to help you enjoy the remainder of your holiday.

With warm regards,

Shehab El Din Mohamed
General Manager
email: bluebay.gm@reefoasis.com.eg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

Me and my husband stayed for 1 week June 25th with out the kids so it was very enjoyable but you have to pay for spa which is obvious but for fresh orange juice etc its £2 in English money also for water melons, room service which is basically the same stuff from the Caribbean bar! It's only little extras but it all adds up at the end of the holiday especially when you pay for all inclusive. Service is slow we was not once asked around the pool if we would like drinks, as others were! It is all males that work in this hotel apart from around 7 woman and out of around 100 workers is not a lot. I wouldn't recommend this holiday knor would I revisit!!!

  • Stayed: June 2014
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5  Thank Emma3210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shehab El Din M, General Manager at Reef Oasis Blue Bay Resort, responded to this reviewResponded 5 July 2014

Dear Emma,

Thank you for mentioning this “lovely place” in the title of your review and for choosing the ROBB for your family holiday.

‘All-inclusive’ is a term, like B&B, Half Board or Full Board, used by hotels to describe a concept and you will find very few hotels in the world where absolutely everything is included. We are able provide a high quality holiday at a very good price for our valued guests. However, we like to offer the option of extra services or products which we cannot include in the all-inclusive concept but this is very much a personal choice and you can certainly have a wonderful holiday without putting your hand in your pocket at all.

We do offer a drinks service around the pool and if you would like the waiter to drop by from time to time just catch his eye and he will be happy to take your order. There are plenty of female staff working in the key areas of the Front Office, the Spa and Animation but you will find all over Sharm that more men than women are prepared to leave their homes and travel to Sharm to work. And I can assure you that the men can look after our guests just as well as the ladies!

We welcome your review as it has given us the opportunity to clarify a few points and I do hope that perhaps we will see you again in the not-too-distant future.

With warm regards,

Shehab El Din Mohamed
General Manager
email: bluebay.gm@reefoasis.com.eg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

I have travelled many places in my time ,but never have I been made to feel so special,as at the ROBB,from the moment we arrived to the moment we left.
From the gardners ,the cleaners ,the pool staff,the restaurant staff,right up to top management,nothing was too much for them.
If you find it difficult to walk,dont worry ,golf buggies available to get you to your rooms,if you cant find what you want to eat,no problem,the great chef will help you ,and accomadate ,.my husband doesn't like sauces on food,so we spoke to the chef,no problem he said ,would you like plain chicken breast? cooked it special for him.the rooms are great,spacious,and kept spotless.I could go on and on,but ,believe me when I say,this was a first class holiday,we took two trips ,one to cairo,and one to luxor,what an experience,and also went on the glass bottomed boat ,saw some wonderful coral and fish,also two scuba divers,,,who waved, I cannot think of one negative comment,many many thanks to you all for such a wonderful 2 weeks,FIRST CLASS XX pat and pete kendall,15th june till 29 june 2014.

  • Stayed: June 2014, travelled as a couple
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7  Thank elm1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shehab El Din M, General Manager at Reef Oasis Blue Bay Resort, responded to this reviewResponded 9 July 2014

Dear Pat and Pete,

How nice of you to write such a lovely review of your recent holiday and thank you so much for the kind words. We do try to go the extra mile to ensure that our guests have everything they want and I’m so pleased that you got that “wow” feeling.

We look forward to welcoming you back again soon.

With warm regards,

Shehab El Din Mohamed
General Manager
email: bluebay.gm@reefoasis.com.eg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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