We stayed here during 17/06/2010 upto 01/07/2010.
THIS WAS MY FIRST VISIT TO REEF HOTLES AS A TRAVEL ADVISER, WHEN WE ARRIVED AT THE RECEPTION A PARTY OF 3 THE RECEPTION HAD NOT IDEA THAT A PARTY OF 3 PEOPLE WERE STAYING AND WE HAD TO WAIT UNTIL THE NEXT WORKING DAY FOR THE THIRD BED TO ARRIVE, This was very poor service from a 5star complex. After complaining to the the reception staff and the reps after a week we heard no word this was a serious let down from reef hotels resort. Our room was very poor after the third bed arrived we had no access to the porch as the bed blocked the access. As this was a pleasure holiday and not a Travel trip i would advise this hotel to stay at as the staff are very good and friendly. I shall be back at this hotel in May 2011 doing a report for a a tour companyMore