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“best place ever”
Review of Aqua Blu Sharm

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Aqua Blu Sharm
Ranked #42 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed 25 June 2014

was back again for the 6th time and every time it only gets better
there has been some more changes (for the better) the coffee/crepe/ice cream bar is brilliant and so very modern with free wifi the outside café (big mac) if a perfect solution when your kids are playing outside and don't want to get dried and dressed to go for lunch or snacks the sports bar is very handy for the people who want a drink while watching the footy or want to play some snooker/pool the additions of the extra other smaller pools are very handy for a quieter spot to relax later this year when we return again we will get to see the revamped Italian restaurant the new style gym and spa are a must to visit so very relaxing in the clean crisp surroundings yet again I cannot fault the staff all so kind and helpful from the house keeping boys to the reception to the bar staff to the managers not a single person could I complain about such a very nice safe clean friendly atmosphere to be in so chilled out for the 2 weeks we were there for this I thank them all

Room Tip: any choice of rooms are great as all are kept clean the bungalows are my favourite
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  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
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3  Thank HEV1690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awad E, General Manager at Aqua Blu Sharm, responded to this reviewResponded 26 June 2014

Warm greetings from Aqua Blu, Sharm el Sheikh, Pickalbatros Hotels & Nile Cruises.

Thank you for submitting a review here as it is always essential for us to know the opinion of our valued guests.

We are very proud, that you are our repeated guests and that we satisfy your holiday expectations.

All your comments were forwarded already to different departments.
Hoping to see you soon again!

Please feel free to send us an email (grm@aquablusharm.com) with your room request for your next stay & we will do our best to fulfill your wishes as per hotel availability.
We're looking forward to welcome you again to our beautiful and sunny resort on your next trip to Sharm El Sheikh.


Remaining at your service.

Thank you & best wishes from Sharm el Sheikh,

Awad El Sayed
General Manager
Aqua Blu (Aqua Park) Sharm
Pickalbatros Hotels & Nile Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 - 801 of 4,050 reviews

Reviewed 24 June 2014

Booked a girly holiday at aqua blu had the best holiday ever! Just wished we had booked for longer as a week went so fast.
The hotel is amazing! The grounds were kept very clean and the gardens were immaculately kept.The rooms were lovely and clean with even a fruit bowl when we arrived, the food was lovely with a wide selection of choice, the cleaners were polite and friendly and the waiters and animation team were brilliant with my nieces ,we also felt safe in the complex with security guards around.
The water park is just amazing ,so many slides and pools to choose from the kids loved it! And the pools were so clean too.

The holiday was that good I have been back several times with friends and family
And aqua blu just gets better and better!
When we arrived after a long journey I noticed there was 5 more new pools in front of the reception and my room was over looking them which was lovely.
I arranged the holiday but wanted something a little bit special as it was my mums birthday so upon arrival I enquired about a upgrade to a bungalow for them, just to make it extra special.
The staff on reception were so helpful especially the general manager awad and the night manager Mohamed re arranging the room for us at such short notice and as we are regular guests there.
My family said it was there best all inclusive holiday ever.

Keep up the good work guys as we are all coming back at Christmas.!

  • Stayed: May 2014, travelled with family
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3  Thank Macaroo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awad E, General Manager at Aqua Blu Sharm, responded to this reviewResponded 25 June 2014

Sunny greetings from Aqua Blu, Sharm el Sheikh, Pickalbatros Hotels & Nile Cruises.

Thank you for submitting a review here as it is always essential for us to know the opinion of our valued guests.

We are very pleased to know you have enjoyed your stay with us and would like to thank you for choosing Pickalbatros Hotels & Aqua Blu for your holiday.

Please feel free to send us an email (grm@aquablusharm.com) with your room request for your next stay & we will do our best to fulfill your wishes as per hotel availability.
We're looking forward to welcome you again to our beautiful and sunny resort on Christmas time.

Remaining at your service.

Thank you & best wishes from Sharm el Sheikh,

Awad El Sayed
General Manager
Aqua Blu (Aqua Park) Sharm
Pickalbatros Hotels & Nile Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

Well lovely hotel always friendly and polite staff . Always happy to help. The lifeguards were all so friendly as I had been before there was big changes but still all so friendly . Food was brilliant always a selection of good food and chefs always pleased to help you if you wanted something different . If I had a problem it was always sorted . And the reception staff always great you with a friendly smile

  • Stayed: April 2014
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2  Thank reddevil_xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awad E, General Manager at Aqua Blu Sharm, responded to this reviewResponded 25 June 2014

Warm greetings from Aqua Blu, Sharm el Sheikh, Pickalbatros Hotels & Nile Cruises.

Thank you for submitting a review here as it is always essential for us to know the opinion of our valued guests.

We are very pleased to know you have enjoyed your stay with us and would like to thank you for choosing Pickalbatros Hotels & Aqua Blu for your holiday.

Please feel free to send us an email (grm@aquablusharm.com) with your room request for your next stay & we will do our best to fulfill your wishes as per hotel availability.
We're looking forward to welcome you again to our beautiful and sunny resort on your next trip to Sharm El Sheikh.

Remaining at your service.

Thank you & best wishes from Sharm el Sheikh,

Awad El Sayed
General Manager
Aqua Blu (Aqua Park) Sharm
Pickalbatros Hotels & Nile Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

Well were to start with this 'hotel'. I could say 1000 things wrong about this holiday but I'm not going to waste my time. Food was BAD, lifeguards were useless & reception staff were rude. To say the hotel is so big there is absolutely nothing to do on a night the place is dead especially for a young couple like ourselves. The main problem was our door jammed as we were leaving so as you would we tried pulling it to close it and the whole door frame literally fell to pieces, can I just add we ALREADY had it fixed once. However when we informed reception about this we suddenly had about 8-9 staff all in our door way rudely accusing my boyfriend of 'kicking the door in' and demanding he paid £250!! Obviously in no circumstances were we willing to pay as we did not purposely do this. The next thing we knew they had the police in threatening to take him to prison for the night and not let him fly home until he paid. Absolutely disgusting service we certainly will NOT be returning to this place!!!!!

Stayed: June 2014, travelled as a couple
5  Thank Zabrinahope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

I recently stayed at Aqua Blu for a week and as a returning guest it was great to see the improvements that had been made to the hotel with additional pools and restaurant refurbishments. The hotel still has a great feel to it and was clean as always. The food was good too if not sometimes a little limited and lacked choice but having been to other hotels in Egypt this is by far one of the better ones for food in my opinion. The snack bar Club Mac is a great addition to the complex and is brilliant for snacks from sandwiches to burgers, hot dogs and pizza. A great hotel and I thoroughly enjoyed my week away.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank seansutton217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awad E, General Manager at Aqua Blu Sharm, responded to this reviewResponded 25 June 2014

Sunny greetings from Aqua Blu, Sharm el Sheikh, Pickalbatros Hotels & Nile Cruises.

Thank you for submitting a review here as it is always essential for us to know the opinion of our valued guests.

We are very pleased to know you have enjoyed your stay with us and would like to thank you for choosing Pickalbatros Hotels & Aqua Blu for your holiday.

Please feel free to send us an email (grm@aquablusharm.com) with your room request for your next stay & we will do our best to fulfill your wishes as per hotel availability.
We're looking forward to welcome you again to our beautiful and sunny resort on your next trip to Sharm El Sheikh.

Remaining at your service.

Thank you & best wishes from Sharm el Sheikh,

Awad El Sayed
General Manager
Aqua Blu (Aqua Park) Sharm
Pickalbatros Hotels & Nile Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

Just arrived back in the UK from our second visit to Aqua Blu. It was a great holiday and the weather was beautiful but it wasn't as good as the first time we came. We asked for the same rooms as last time, as they were ground floor, good for the kids, rooms were kept clean and tidy, we did have to ask for more toilet roll occasionally.

The water park is great but you do get the odd whistle mad lifeguard who seem to make up the rules. But its better they are there.
The water in the pools is disgusting, a child was actually sick in the 'new pool' and when the guard was told so someone can clean it, he just said "its ok!" Which it obviously wasn't.

The kids club was a joke. Last year my 2 kids,7 and 4, loved the kids club. There was lots to do and about 4 people in the club to keep them busy. This time there was only 1 person in there and all that they seemed to do was put the tv on for them or decorate the animation t-shirts, which cost £7 each. They have a day to day activities sheet for the kids club and i don't think they did any of them, well not while my kids were there they didn't!

Food was ok, nothing amazing really, omelettes were good, fresh doughnuts, pancakes and fruit for breakfast, not much variety for lunch and dinner. A few dodgy tummies. The alcohol is ok.

Mini disco and magic shows were good, kids loved them.

Staff were great as always.

Other guests; well, the Russian guests, there were quite a few. They are rude and think they own the place. The quests who seem to be from the middle east are just as bad. We had a family next to us for the last 3 days of the holiday and they were so loud. Every morning between 1 and 3, when they got back from disco and where ever else, they were shouting and playing loud music from the tv. They had there very young child shouting most of this time, probably because she was so tired!

Anyway, good holiday but not as good as previous year!

Stayed: June 2014
3  Thank kellyxxseager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Awad E, General Manager at Aqua Blu Sharm, responded to this reviewResponded 23 June 2014

Best regards from Aqua Blu, Sharm el Sheikh, Pickalbatros Hotels & Nile Cruises.

Thank you for taking the time to submit your review.

All guest comments, concerns & recommendations are very valuable to us as the constantly improvement of our standard & service is an important issue.

We are really very sorry that a some aspects of the stay were not success & that your impression wasn't positive as in your first stay.

We already forwarded your concerns & comments to each department & will follow-up.


Remaining at your service.

Thank you & best wishes from Sharm el Sheikh,

Awad El Sayed
General Manager
Aqua Blu (Aqua Park) Sharm
Pickalbatros Hotels & Nile Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Sorry to leave this but will not lie about my stay. Came with my daughter for the 5th time in 2 years, I've left positive feedback before as really enjoyed my time unfortunately due to the following events is why I will never stay in this place again.
Firstly fed up with spa staff turning up every few minutes telling you that you need your feet,face or hair done then say how stressed you look and you need a massage. Stressed out because you bother guests constantly.
Glasses in main restaurant chipped also in the jazz bar where I cut my lip. Gave the chipped glasses back only to witness them being rinsed out and put back, also chipped dirty plates, in cave de roi.
No hot water, nor water pressure, bathroom wasn't cleaned properly nor was our balcony.Room 5224 has damp patches on the ceiling and chipped marble on the bedside table which isn't even secured. Had no electric on 2 occasions, once for 45 minutes, I called reception was put on hold and then went back through to reception to which the receptionist said someone will come to which they did not, My room key didn't work had over 7 new ones to which the receptionist called me an idiot and that its my fault it doesn't work.....so professional.......my dog has better manners,
Russians, oh my goodness.....even their children who walk into you and spill drinks on your feet are a breed of their own an utter disgrace, leaving their children to run wild so they can drink and become aggressive to staff and other guests. It makes you cringe when they bark at hotel staff, never say please or thank you but the staff just smile and rise above it.
Food was boring and repetitive, mats on tables never seem to get removed and cleaned the staff just brush the crumbs off and set out the cutlery.....filth!!
Far too many sex pests on the beach, there was one member of staff Hassam Ragb who was an absolute delight. so kind and beautiful manners a credit to them.
Last but by no means least, a Russian woman snorting cocaine off the sink in the jazz bar toilets at 1am, ahhhh and to really put the boot in lifeguard by the pool opposite reception was asleep in his chair for over 30 minutes so another English guest splashed him to wake him up, he was not impressed at all, but he should have been awake and had his eyes on his work.
how can a hotel ranked number 19 now be ranked number 40 in 2 years?
Good luck if you stay here I never will again!!!!

Room Tip: There isn't any, people with pushchairs were being put on the first floor, there are no lifts in...
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  • Stayed: June 2014, travelled with friends
    • Value
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13  Thank mrsC2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Blu Sharm

Address: Ras Um El Sid | South Sinai, Sharm El Sheikh 46619, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Sharm El Sheikh
#26 Romantic Hotel in Sharm El Sheikh
#27 Family Hotel in Sharm El Sheikh
#32 Spa Hotel in Sharm El Sheikh
#38 On the Beach Hotel in Sharm El Sheikh
#42 Luxury Hotel in Sharm El Sheikh
Price Range: £52 - £721 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aqua Blu Sharm 4*
Number of rooms: 538
Official Description (provided by the hotel):
Aqua Park Resort is ideally located on umm El Seed area. Only 15 minutes from downtown, 25 minutes from International Sharm El Sheikh Airport. The resort is on the area covering over 140,000 sq. m. Sport & Entertainment• Volleyball• Jacuzzi• Fitness room• Darts • Boccia • 1 Tennis court• Basketball • Children playground• Mini golf• Gondola on the Lagoon• One multi purpose court (handball, basketball and volley ball)• Water Park (62 slides, adults slides 17, 45 children slide)• Day and evening animation program• Beach parties during summer Facilities for children• Children’s pool • 45 Water slides• Children play ground Restaurants • Cave du Roi Main Restaurant (International Buffet)• L'Asiatique Restaurant (Indian & Chinese Buffet) • Mediterranean Restaurant ( Mediterranean Buffet)• Il Caminetto Restaurant (Italian Buffet)• Food Court (a la carte) against charge with 5 corners (Grill House, Italian, Chinese, Crêpe, Egyptian) Bars• Lobby Bar• Columbus Bar• La Canelle Bar• Cowboy Disco Bar• Club House Bar• Goofy Bar • Lagoon Bar • Beach Bar• Pool Bar• Kids Pool Bar•Billiard Bar• Jazz Bar• La Veranda Cafe ... more   less 
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Also Known As:
Aqua Blu Sharm Hotel Sharm El Sheikh
Aqua Blu Sharm El Sheikh

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