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“Great hotel with amazing snorkelling!”

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Sunrise Diamond Beach Resort
Ranked #43 of 231 Hotels in Sharm El Sheikh
Reviewed 25 February 2012

My husband and I stayed at this all inclusive hotel for a week and loved every minute of it! We stayed in one of the beachfront rooms which had a great view/patio and were huge. They were a fair distance away from the main hotel but the entire resort is spread out. The hotel is clean, good food and drinks and friendly staff. We loved the snorkelling and the hotel pools were lovely. There is a small sand area with loungers but no real beach or spot to wade into the water. During our stay we did a number of excursions through a company called Sharm Life (day trip to Petra, Snorkeling day at Ras Mohamed, Camel Ride, Dinner and stargazing) which we highly recommend. All in all, it was a great part of our month in Egypt!

  • Stayed: July 2011, travelled as a couple
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8  Thank MikeandLisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 1 March 2012

Dear Guest,

Sunny greetings from Egypt and from SUNRISE Select Diamond Beach Resort, Sharm El Sheikh!

First of all, let me thank you for sharing your holiday experience with the other people and submitting your review and for choosing SUNRISE Hotels & Cruises for your holiday. We are delighted that you had enjoyed your holiday at SUNRISE Select Diamond Beach Resort, Sharm El Sheikh.

Cordially, I would like to express our appreciation for your positive comments and we'll be looking forward to your return. Hope it will happen soon.

Once again, thank you and we remain at your service.

Sincerely yours,

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2,095 - 2,101 of 4,432 reviews

Reviewed 25 February 2012

**We got a 1-room C. floor and three on the first day we tried to change the ... It did not work, but always come back in the morning, so let ':/-ie the problem was the view of the room and locks damaged (patio door and front door locks were broken).
We asked to repair patio door ... trouser pocket on the bed, however, was taken to € 100 banknote: (.
& in reception a small amount of card payment does not quite succeed..
Otherwise, the service excellent and friendly. -Just do not take anything, depending on what you do not necessarily have to, so have less to lose and more pleasure trip ;)

  • Stayed: February 2012, travelled as a couple
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2  Thank IronChain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 15 March 2012

Dear Guest,

Thank you very much for reviewing the hotel and your stay at SUNRISE Select Diamond Beach Resort. We appreciate indeed your feedback as it gives us the chance to improve our service and reach our target to satisfy our Guests.

With reference to your comments, we can confirm that the room change depends on the hotel's availability, especially at such a high occupancy we experience for the moment. Please, accept our sincere apology for not being able to fulfill your request on time; as for the missing money, referring back to our records, we don't have any report from you - you didn't report it to the hotel staff.

Thank you once again for the comments, let us assure you that they are taken into consideration and all the necessary actions will be taken.

All the entire team of SUNRISE Select Diamond Beach Resort wish you a great time and hope to see you back to our hotel.

With best regards,

Hotel Management

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Reviewed 21 February 2012

Very good hotel with nice rooms and sea view. Very good hotel, very good memories.

  • Stayed: November 2011, travelled with friends
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3  Thank Lilaiky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, General Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 5 March 2012

Dear Guest,

Thank you very much for having the time to write your review. We are delighted that you have had enjoyed your holiday at the SUNRISE Select Diamond Beach Resort, Sharm El Sheikh.

Cordially, I would like to express our appreciation for your positive comments.

The Management team of SUNRISE Select Diamond Beach Resort are looking forward in welcoming you again, wishing you remarkable time and we hope you return will be happening soon.

Sincerely yours,

Hotel Management

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Reviewed 18 February 2012

After spending 2 great weeks at the sunrise island view hotel we were really looking forward to our stay at the sunrise select diamond beach.We had a very smooth check in. we were met by Natalia and Marina from guest services and introduced to the Manager a good start we thought.Went to our room a very nice room bit dissapointed no bath tub,but a great view.Went to dinner the first night I had to clear a table before we could sit down the waiters were so misrable everything seemed like an effort to them no smiles.We thought give them A chance its our first Night here.Went in the lobby bar just the same glasses every where no smiles had to get our own drinks not happy.Went for breakfast next morning and things were just the same.Went to see Natalia the guest servece Manager and told what had happened she called the food and beverage Manager Mr Gomaa Halal we had quite a disscusion and I was assured things would change.I asked why his staff did not smile he said he would be having a full staff meeting to disscuss my issues.After this things really did change the staff could not do enough for us the tables were cleared and things ot better.The manager went out of his way to speak to us every day to make sure we were happy which we were.Adel the Bar Manager was the sameChecking us in the bars to see if we were ok.We ate in the italian every night because the main retraunt was too busy for us.The Manager in there Osama was the Star member of staff for us really careing well done.I must say any problems with room were dealt with promptly via the guest services.The beach bars and retraunt are the best we have ever come across in egypt and its our 9th hotel there..So all in all our Holiday turned out well. the beach area at this Hotel are very good and the fish are ammazing would we go back to this hotel not sure a lot of russians and italians we were the only English people there for the first week thet did not bother us but it might some people.Welldone staff for pulling our holiday back as you know I was ready to change hotels on the second day,but we had a great time in the end

Room Tip: ignore the Russians they were really rude to the Staff but they were not all bad just most of them.
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  • Stayed: January 2012, travelled as a couple
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24  Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 11 March 2012

Dear Mr. & Mrs. Hinchcliffe,

First of all, thank you very much for your sincere feedback about your stay in SUNRISE Select Diamond Beach Resort. We do appreciate you taking the time to share your opinion on this web-site, which can be useful both for us to improve our service, and for our future guests who can find useful tips in your review.

We are very happy that you enjoyed your holidays, let us assure you that our aim is to satisfy our Guests and we spare no efforts to please everybody, but sometimes the things go wrong as well as we are taking each comment seriously and taking the necessary actions to prevent repeating the comments.

For your information and future reference in case you would like to experience the hotel once more, we do have some rooms with bathtub and shower which are called Beach Deluxe rooms. Our guests can either book them through the Travel Agencies or with the hotel directly against extra charge.

The team of SUNRISE Select Diamond Beach Resort are looking forward to welcoming you again in our hotel.

Wishing you a great time,

Hotel Management

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Reviewed 17 February 2012

for the belgian peoples a fantastic expirience team
robby and tom thank you

  • Stayed: February 2012, travelled with family
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2  Thank Sonja V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 6 March 2012

Dear Sonja,

Let us thank you for sharing your opinion at this site after choosing SUNRISE Hotels & Cruises for your vacations. We are glad that you enjoyed your stay at SUNRISE Select Diamond Beach Resort and we appreciate indeed your positive feedback which can be useful for our future guests.

All our entire team will be looking forward to welcoming you back to your Second Home and we hope to have this pleasure very soon.

Best regards,

Hotel Management

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Reviewed 5 February 2012

28.01.12 - 4.02.12 (8adults, 6 kids)

45% Russians
35% Arabic
20% others

Arabic's have a big family's, all of them stay at the warm pool and swim in clothing. Russians as always drunk, eat a lot and bee loud. But the worse was staff, who was so unfriendly and some times even rood to ours domestic. I come to Egypt 10 years but newer get so bad attitude from staff like in this hotel.

There was only one thing wot I like - territory. A lot of flowers, nice waterfalls. So sad that its pointless.

Newer again!

Room Tip: 2155 SW but weary lout music in the mind pool. Room is good, but the noise is treble.
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  • Stayed: January 2012, travelled with family
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6  Thank Gunta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 15 March 2012

Dear Gunta,

Have a good day from SUNRISE Select Diamond beach Resort!

It's always a pleasure to receive our Guests' feedback, no matter if it's a positive or a negative one, as we take each comment as a chance to improve ourselves and provide our Guests with the top-class service.

Therefore, we'd like to express our gratitude for your review and let us assure you of the necessary actions have been taken concerning all your comments.

Once again, thank you very much for your feedback and we wish you to have a great time.

With best regards,

Hotel Management

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Reviewed 24 January 2012

The hotel is great and clean, but the thing that really stands out is the staff. They are extremely friendly and helpful and are always there whenever you need them. The gym and spa facilities are good, but the staff tend to badger you into trying to spend money.

  • Stayed: January 2012, travelled with family
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7  Thank Darren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunrise Diamond Beach Resort

Address: 30 Salah Taher St. | Ras Om El Sid Hill, Sharm El Sheikh 46619, Egypt (Formerly SunConnect Sunrise Diamond Resort)
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#33 Spa Hotel in Sharm El Sheikh
#38 Family Hotel in Sharm El Sheikh
#39 On the Beach Hotel in Sharm El Sheikh
#43 Luxury Hotel in Sharm El Sheikh
#60 Romantic Hotel in Sharm El Sheikh
Price Range: £41 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunrise Diamond Beach Resort 5*
Number of rooms: 438
Official Description (provided by the hotel):
Admire the wonders of Egypt at SunConnect SUNRISE Diamond Resort! Located in the famous destination Sharm El Sheikh, the resort offers a vast range of opportunities ensuring that no one misses out during their stay. A delightful garden surrounding and the private sandy beach will make your holiday a memorable one full of relaxation. Its proximity to the charming center of Sharm El Sheikh is an additional benefit. The Resort offers a 24-hour front desk, multilingual staff, Guest Service Center desk, bell captain, limousine service, luggage room, laundry & valet service, beauty salon and barber, Spa & gym, gift & souvenir shops, babysitting, free Wi-Fi in all public areas and a 24-hour on call doctor. SunConnect SUNRISE Diamond Resort offers 438 (with partially or with some) recently renovated rooms characterized for their unique oriental style. NEW Aqua Park in 2015, 1200 m2, 8 slides, 71 water games fit for all ages! The hotel is officially part of the SunConnect family. It offers a lot of new facilities. Be Connected with the free upgraded high speed internet which is available throughout the resort. The TeenLounge is ready for teenagers for interactive fun with playstation and x-box. Charge the devices in one of the SunConnect Bars or access points distributed all over the facility. The new SunConnect website provides the guests with all necessary information. All accommodations feature modern facilities and are completely equipped to make sure our guests enjoy a comfortable and relaxing stay in Egypt. Choose between a wide variety of rooms. A special benefit for families is our Family Room concept, which offers separate rooms for parents and children. To enjoy the direct sea view, try our Beach Deluxe rooms, which offer you as well extra space. A truly satisfying holiday experience - at SunConnect SUNRISE Diamond Resort. ... more   less 
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Also Known As:
Sunrise Select Diamond Beach Hotel Sharm El Sheikh
Calimera Royal Diamond Beach Hotel

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