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Sunrise Diamond Beach Resort
Ranked #44 of 231 Hotels in Sharm El Sheikh
Reviewed 23 June 2014 via mobile

I recently stayed at the sunrise select diamond beach resort from the 4th of may to the 11th It was fantastic! The staff were great and the animation team were top class I would definitely recommend this hotel anytime :)

Stayed: May 2014, travelled solo
Thank richiebeno89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Reviewer

Sunny greetings from all friends at Sunrise Select Diamond Beach Resort!
Thank you for taking the time to share your holiday experience with others and for giving such positive feedback.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,574 - 1,580 of 4,422 reviews

Reviewed 22 June 2014

Big thank you to ALL the staff, reception, guest services, house keeping, restaurant staff, pool/bar attendants and especially the animation team. We can't praise the staff here enough they run this resort to the very best standards. The animation team give 120% all day every day, even when they are off duty they love to spend time with the guests. Special mention to Moka & Nika who made such a fuss over our 3 year old grandson.

Room Tip: we booked a garden/pool view promo room and we were given beachfront room - lovely
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  • Stayed: May 2014, travelled with family
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2  Thank Leigh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Leigh

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. It was such a pleasure for us to share your holiday with you and delighted to see that you enjoyed yourselves.
Thank you for taking the time to write this review and for acknowledging some of the staff who particularly made your stay that extra bit special.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

This was 7th visit to sharm and didn't disappoint!
We come to sharm for the sun, snorkeling and great value for money.
So hotel - big complex as normal with lovely gardens and water features with the hotel grounds lighting up blue and green in the evenings.
Beach - has a floating jetty to give you access to the sea whilst walking along you will see a variety of fish before you even enter the water. Last day we saw a huge manta ray beneath the jetty!!
Of an evening we liked to walk to the end of jetty when the sea is calm and quiet to spot what either looked like dolphins or possible whale shark its fascinating to watch a must do.
Pools- if you like to get involved with activities with animation team then the active pool is for you. If you would rather a relaxing day then head to the relaxing pool for comfort,where you can find cold towels handed around mid morning along with slice's of melon. We would swap between the too!
Food- even with one of us being a vegetarian we always found something to please at any time of day.
Of an evening we would eat in the italian as no problem finding a good seat outside to overlook the grounds and sea. To have fresh cooked pasta & meats done on the grill!
Beach bar served perfect snacks from 12:30 fresh made pizza every day along with chips n salad and either kebabs, hotdog or burgers again large seating area with lots of parasols!
Also ice cream from beach bar !
Animation team- Moka, Hima and DJ mido stood out to us by far. Make such a great effort with activities that they do but would never hassle you!
DJ mido played gr8 music around active pool & queen vic nightclub onsite of an evening which we would pop in every other night.
Open until 2am, we loved it as like to have a dance, with bar man elsalam making flaming sambuca bombs with fire over bar top!! :)
Roof top bar for relaxing evening with bar man hammed who looked after us, remember our favourite drinks and option to have shisha pipe if you wanted to try.
Staff love the english and will do anything they can for you, even outside the complex had gr8 service with taxi driver,who had us escorted to hard rock cafe so we avoided any hassle and shisha bar in naama bay made our evening!
If you want to book any trips don't go through rep/guide you will pay half the price with guys at golden pyramids down the beach for exactly same trip!
Meet some lovely people along the way :)
Ps it seemed it you book through thomas cook like us and some other's you get 24 hours all inc plus we where upgraded to beach villa very nice!!

  • Stayed: June 2014
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3  Thank Chantellerobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Chantellerobbie

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. Thank you for taking the time to post your review and for sharing your holiday experience. It always makes us happy to read such positive comments and to know that you enjoyed your stay here with us.
The entire team here is looking forward to welcoming you and your friends back to your second home and we hope to make your next stay with us more enjoyable than the first.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

Having never been to Egypt or an All Inclusive I wasn't sure what to expect. The hotel was very welcoming and as we arrived quite late we went straight to the dining room for dinner. There was a lot of choice, but I was surprised how people piled their plates up when you could go back as many times as you wanted....the restaurant staff were so friendly and worked really hard. Our rooms were very spacious and clean. Ahmed was looking after our rooms, he was so accommodating and nothing was too much trouble. The pools were stunning, we preferred the one that the families used as quiet and lots of shade when we needed it. The barman who worked here was very friendly and kept us supplied with cold drinks all day. We then found the Italian restaurant which we preferred as smaller and nicer food so went here most evenings. We had 2 meals at the Blue Bay and the Indian both of which were very nice and broke the week up for us. The entertainment staff worked really hard but everything was geared more towards the Russian guests as not many British staying at this time.

We had a really lovely week and it was a bargain, not sure if I would go to an All Inclusive again, as I personally prefer to have more choice but couldn't fault the staff for their customer service and hard work.Would definitely recommend to others.
Alison, Sue and Liz- London June 2014

  • Stayed: June 2014, travelled with friends
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Thank Ali1962son
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Reviewer

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. It was such a pleasure for us to host you and delighted to see that you enjoyed your stay.
Thank you for taking the time to write this review.
We hope to stay in touch with you and look forward to once again welcoming you and your friends back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

We couldn't have wished for more from our holiday. The entertainment was fantastic every night and day, they all made sure we were havin a good time and kept entertained. The hotel was beautiful and food great every day. We will be sure to the back next year.

  • Stayed: May 2014
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Thank Terrihands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Reviewer

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. It was such a pleasure for us to share your holiday and we are delighted to see that you enjoyed yourselves.
Thank you for taking the time to write this review and for acknowledging some of the staff who particularly made your stay that extra bit special.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

My husband and I have just returned from a two week stay at this hotel accompanied by family and have all had an amazing holiday. From the minute we stepped foot into Reception from the bus we received a warm, friendly welcome which continued throughout our stay, being echoed by all staff. The service from every department was amazing and I have to say the staff are a credit to their management support and training.

Our rooms were lovely, Bungalows directly on the beach, 1235 and 1237. It had huge amounts of storage, separate Bathroom and Toilet, Breakfast Area and Dining Area, flat screen TV, fridge and safe with a kettle, tea and coffee making facility available also. Wicker seating and a table on the patio/garden which overlooked the beach and sea….. fabulous…. A bathrobe and slippers along with fruit were also part of our welcome. Our Room Attendant, Ahmed, was very good.

Breakfast, Lunch and Dinner were available Buffet style at the Half Moon Restaurant and the food was great, spoilt for choice. The kitchen staff work very hard to keep the food topped up, constantly refreshing dishes and making sure there is plenty available. However, if you are hard to please, a simple request to one of the floor chefs and they will provide whatever you desire. Lunch is also available at the beach restaurant but this is more in the form of snack food, i.e. pizza, chips, salads, beef sandwiches, etc. Very good, but there is not as much choice as the main restaurant.

There are a few speciality restaurants in the evening, the San Marino Italian restaurant, an Egyptian/Greek restaurant and the Khandahar Indian Restaurant. The steaks in the San Marino are divine and the Indian restaurant is so good we went about five times during our stay. We did try the Egyptian on the beach once and although the service and food was excellent, the choices were not really to my taste (not fond of liver!!) However, the salads and chicken were great…

The main pool can be quite busy and lively, noisy at times but there always seemed to be loungers and seats available. Plenty of sales staff everyday selling, diving, snorkelling, boat trips, spa treatments, etc. The animation team work very hard to make sure that there are enough activities and a wide variety of choice for the guests to participate in, dance lessons, aqua fit, stretching, volleyball, pool games, and the list goes on.

If you just want to relax though, there is a quiet pool near the reception area with a full bar service and no children allowed. There are no sales staff allowed to come around this pool area either. There is a pool available for families, so plenty of choice.

There is a Spa and sales people will go around the main pool daily selling different packages. My husband and I went twice for massages and they were very good, well worth the money (paid less than 30.00 for one and half hours).

Free WiFi is available in one of the bar areas all day, every day, but if you wanted to have use of WiFi all over the resort they do deals, Buy One Day, Get One Day Free. I just tended to use the Free WiFi every couple of days to catch up on emails, FB and FaceTime as I have better things to do when on holiday !!

If you do intend to do some diving or snorkelling there is a diving school on site, Pyramid Divers. However, we always use and recommend Ocean College as they have some great deals on if you book from the UK before travelling. An excellent group of guides and instructors with safety being their main concern.

I would like to thank all of the staff for making our stay so memorable but in particular;

Kristen Customer Services
Hany Reception
Youseff Reception
Ahmed Lobby Bar
Samy Quiet Pool Bar
Mohammed Helmey Quiet Pool Bar
Elsayed San Marino Restaurant
Waly Half Moon Restaurant
Ibraheim (Baby) Half Moon Restaurant
Sharein Half Moon Restaurant
Mohammed Indian Restaurant
Surendra Indian Restaurant
Alaa Indian Restaurant
Nika Reception/Animation Team
Moka Animation Team

I will mention a very small annoyance, the Russian guests ! The culture do not believe in waiting in line and I don’t think the words ‘please’ or ‘thank you’ form part of their language. The way they spoke to some of the staff was an absolute disgrace. This however, in no way reflects upon the hotel or it’s staff and, to be absolutely honest, it did form a type of entertainment during meal times for us just watching them trying to cut in line to load their 6 plates per person or to see which one of us could spot who was trying to load the most food into their beach bags!!

Would we go back to this hotel, ABSOLUTELY YES., and in fact are busy looking for a deal now for later this year.

Room Tip: Rooms near the Beach are great
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  • Stayed: June 2014, travelled with family
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6  Thank stormy0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Reviewer

Warm and sunny greetings from SUNRISE Select Diamond Beach Resort. Thank you for taking the time to share your holiday experience with others by posting this review and for giving such positive feedback.

Your kind comments regarding certain staff members have been passed to the management team and glad to hear that overall you enjoyed your stay.

We hope to welcome you home to the SUNRISE Select Diamond Beach Resort on a future holiday.

Best Regards,

Hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

Very cool. Everything was pleasant. I want to come back :( Separate thanks Mark, Omar, Muko, Yulya, mother Katya! Animation is the best. People are nice, good room service.
P.S. I will always miss on Mark and Omar! :(

  • Stayed: June 2014, travelled with family
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1  Thank Виктория М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondbeach, Guest Relations Manager at Sunrise Diamond Beach Resort, responded to this reviewResponded 28 June 2014

Dear Reviewer

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. Thank you for taking the time to post your review and for sharing your holiday experience. It always makes us happy to read such positive comments and to know that you enjoyed your stay here with us.
We hope you have taken with you some unforgettable memories.
The entire team here is looking forward to welcoming you and your friends back to your second home and we hope to make your next stay with us more enjoyable than the first.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunrise Diamond Beach Resort

Address: 30 Salah Taher St. | Ras Om El Sid Hill, Sharm El Sheikh 46619, Egypt (Formerly SunConnect Sunrise Diamond Resort)
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#34 Spa Hotel in Sharm El Sheikh
#38 Family Hotel in Sharm El Sheikh
#40 On the Beach Hotel in Sharm El Sheikh
#44 Luxury Hotel in Sharm El Sheikh
#60 Romantic Hotel in Sharm El Sheikh
Price Range: £47 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunrise Diamond Beach Resort 5*
Number of rooms: 438
Official Description (provided by the hotel):
Admire the wonders of Egypt at SunConnect SUNRISE Diamond Resort! Located in the famous destination Sharm El Sheikh, the resort offers a vast range of opportunities ensuring that no one misses out during their stay. A delightful garden surrounding and the private sandy beach will make your holiday a memorable one full of relaxation. Its proximity to the charming center of Sharm El Sheikh is an additional benefit. The Resort offers a 24-hour front desk, multilingual staff, Guest Service Center desk, bell captain, limousine service, luggage room, laundry & valet service, beauty salon and barber, Spa & gym, gift & souvenir shops, babysitting, free Wi-Fi in all public areas and a 24-hour on call doctor. SunConnect SUNRISE Diamond Resort offers 438 (with partially or with some) recently renovated rooms characterized for their unique oriental style. NEW Aqua Park in 2015, 1200 m2, 8 slides, 71 water games fit for all ages! The hotel is officially part of the SunConnect family. It offers a lot of new facilities. Be Connected with the free upgraded high speed internet which is available throughout the resort. The TeenLounge is ready for teenagers for interactive fun with playstation and x-box. Charge the devices in one of the SunConnect Bars or access points distributed all over the facility. The new SunConnect website provides the guests with all necessary information. All accommodations feature modern facilities and are completely equipped to make sure our guests enjoy a comfortable and relaxing stay in Egypt. Choose between a wide variety of rooms. A special benefit for families is our Family Room concept, which offers separate rooms for parents and children. To enjoy the direct sea view, try our Beach Deluxe rooms, which offer you as well extra space. A truly satisfying holiday experience - at SunConnect SUNRISE Diamond Resort. ... more   less 
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Also Known As:
Sunrise Select Diamond Beach Hotel Sharm El Sheikh
Calimera Royal Diamond Beach Hotel

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