We stayed at the Sofitel Taba for 7 nights, all inclusive, booked through Thomson.
The Good - the hotel, its location and staff, were wonderful. The hotel itself was clean and well looked after - a huge complex, much larger than we had expected, with over 400 rooms and capacity for over 1000 guests at any one time. The hotel was part of a group of hotels located near to each other within the Taba Heights resort. The location was great - the views of the mountains were astounding, the sea and beach incredible and by far the quietest place to be - we spent every day at the beach, without much interruption. The snorkelling was great – there was an abundance of varied fish to see and all within easy reach of the beach. We didn’t use the pools at all – the beach was so good and the sea so warm we didn’t need to. The staff were lovely - the management team came to introduce themselves at our Thomson welcome meeting, and then were available at all times, mingling with the guests throughout our stay, and very approachable people.
The Bad - a hotel can't choose its guests, which is a shame, because that was really the only detractor from our stay. There were guests from all over the world - Russia, France, Algeria, the UK, and more local visitors too; lots of cultures in one place is clearly very hard to manage. We found a few of the other guests to be rude, selfish and have poor manners. Meal times, especially evenings, it was a bun fight! People shoving and pushing - sort of an advert for greed. I got shoved out of the way by a rotund young boy (about 8yrs old!) and his parents were nowhere in sight! The restaurants became feeding stations due to the amount of people all trying to eat at the same time, which was a real shame. There was a dinner dress code of long trousers for men and guests would stand at the door of the restaurant at night arguing to be let in whilst wearing shorts - it was just embarrassing.
The Ugly - the hotel was at full capacity, which means there weren't all the services available that we had been told about. There was an a la carte all inclusive restaurant (The Mediterranean) which was converted into overspill for the main restaurant, and never went back to being a la carte. It was a shame because it meant the selection of food was limited to very similar things every night. The first night it was crazy - they had obviously taken swift moves to split the guests between the two restaurants. The second night was better - the management decided to make The Mediterranean an adults only alternative (still same food) - which was much quieter and you could actually sit and eat a meal without feeling rushed out. The manager did apologise at the end of our stay that his team hadn’t been able to give the guests the attention he would have liked because they were so busy; which was a nice touch.
I would recommend this holiday for families, especially large families or if two families want to go away together, but perhaps it’s not the place for couples looking for a quiet relaxing get away unless they go out of peak season.
- Official Description (provided by the hotel):
- A truly magnificent location, at the northern tip of the Gulf of Aqaba between the southern Sinai mountains and the Red Sea, Sofitel Taba Heights is also a uniquely designed hotel, inspired by traditional Oriental architecture. This exceptional resort is an all-inclusive property with easy access to the private beach, 3 exquisite restaurants, 5 swimming pools, a fitness center and 3 meeting rooms. Just 20 km from downtown Taba and 40 km from the airport, it's convenient for business and pleasure. ... more less
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- Also Known As:
- Sofitel Taba Heights Hotel Taba
- Taba Heights
- Accor Taba Heights
- Taba Sofitel