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“Taba-tastic!”

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Sofitel Taba Heights
Ranked #3 of 22 Hotels in Taba
Chelmsford, United Kingdom
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Taba-tastic!”
Reviewed 30 November 2010

We have just returned from a week in Sofitel, this was our first holiday abroad together as a couple and also our first time to Egypt after being recommended by a friend.

The service provided by all staff was excellent, they will do as much for you as possible without invading your holiday, the bar staff were attentive even when the bar was busy and by the end of the week some of them knew what we were drinking.

We had a room in block 3 which was a garden view room, it also overlooked the sea which was an added bonus for us, our block was quiet with no disturbance once you are in your room and within a short walk of the main bars and pools. The room was spacious and cleaned every day with new towels, halfway through the week we received a huge fruit bowl and some chocolates, water was put in the room every day and available throughout the hotel also.

For us the location of Sofitel was perfect, right by the beach and all other hotels within 5-10 minutes walk, the shuttle bus service running around taba heights is frequent and easy to use and is provided for free. 'Uptown' is basic but has all the souvenir shops, pharmacy and a few nice restaurants which are worth a look at, our Longwood rep recommended the 'festival' which is held on a Friday night in the town, this is not a typical egyptian festival if that is what you may expect, it is very british but enjoyable nonetheless.

We are not particularly fussy eaters but we were both very impressed with the selection of food available at the hotel every day. The choice was vast and the cooking stations provide fun fresh meals too. Overall food is available as part of the all inclusive package from about 5.30am to 12.30am. The Lotus pool bar on 2 occasions produced an 8 foot sandwich for all the guests, in addition to their daily fresh made pizzas and other hot snacks such as fries and some local foods. The Aladdin always kept their foods topped up and would serve you water and drinks to your table.

Unfortunately we did suffer slightly with stomach problems however this did not stop us doing anything we wanted to but had to be fairly close to the toilet, this was only for the last part of our holiday, having returned I have researched and discovered 'travellers diarrhoea' on the NHS direct site, it's worth a look. It would not put us off travelling to this hotel or area again.

We booked 2 excursions through Longwood holidays, they were the camel trek with bedouin dinner and also 2hr quad biking through the mountains. Both trips were amazing, the guides were excellent and fantastic value for money. There are occasions where you do need to tip the locals however on nearly all of these occasions we felt it was worth it.

The only thing we could say we didn't like (and we are clutching at straws) is that the 'warm' pool isn't very warm, the sea is quite warm though and very shallow for quite a way out.

The weather was fantastic for late November with average of about 25-30 degrees.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank Mel-Si1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Crediton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 November 2010

Nice hotel,and very friendly staff,but will not be back!!! food was not good ,my husband and I are not fussy ,but could not find anything we fancied some evenings!!
We both had stomache problems twice in the 2 weeks !!The local pharmacy sorted it for £5 each (doctor at hotel was £50 for same pills) we are quite well travelled and not had this before!!!Nearly everyone we met on the first week had the same problems.Don't think dining room door helps as everyone has to touch the handle on the way in!!!
The hotel shower room could have done with a scrub,mould on tiles,not what you expect for 5+.
The wine was good in restaurant but could not get at the bars,which was a shame as the gin was not good!!!
The best bit was the snorkelling at the very last short jetty,not many people and amazing fish!!!and shallow water for people like us who are not great swimmers.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Paulnsal13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 November 2010

We have just returned after 2 weeks at the Sofitel in Taba Heights and we I must say we have had an amazing time.

We flew from Manchester and everything was great until we boarded the flight, We booked the holiday through Thomsons and we were really pleased with the service we had received prior that point.

FLIGHT: Cramped, Rude Staff, Rude People, Disorganised, Uncomfortable and Timely. These are just a few words that sprung to mind with that flight. We had pre booked our seat and were placed amongst a group of elderly travelers, which was fine had the gentleman next to me not rested his foot and arm over me for the duration of the flight. There was so little room you couldn't take off your jacket without either standing in the aisle or pulling a muscle.
The travelers in front of us decided to recline their seats whilst the plane was still on the tarmac and people were still boarding. We did pay extra for an inflight meal, which we had difficulty eating since the chair in front was reclined back six inches away from our face! The plane itself was very dirty and there were still pieces of food stuck to my tray from the previous flight. When we landed at Taba Airport the inside plane fixtures literally fell off the ceiling and around the toilet door, the cabin crew laughed and taped it up again. VERY WORRYING!

BEWARE.....At Taba Airport they will try and force you to purchase a Visa at a cost of £30 sterling on the off chance that you may travel outside of Taba. Check with your rep before buying this and im sure they were just selling to everyone as this isn't always needed if your not planning any tours.

TRANSFER: Organised and efficient, quite scary as its dark and you have to travel as part of a convoy with the rest of the coaches and armed guards. However we did arrive safely after about an hours drive through the Sinai mountains.

First Impression was WOW! The hotel lobby was amazing and the staff were waiting on hand with cold drinks. Check in was in minutes and really quick, within 20 minutes of arriving we were up in our room.

ROOM: We stayed in block 3 and again WOW! The room was stunning. We had a huge comfy bed, plasma tv and our own sitting area with doors that open out onto a huge balcony overlooking the sea and hotel gardens with views right across to Jordan.

LOCATION: The hotel is within a purpose built resort along the sea, there is the Hyatt Regency, Sofitel, Marriott and Intercontinental all next to one another but spaced out enough. I must say having walked a long and looked at the three other hotels, i am so so pleased that we chose the Sofitel, without a doubt it is simply the best in Taba Heights.
The hotel is on the beach and has a beautiful backdrop of the Sinai mountains, from the hotel itself you can look right across and see the Jordanian mountains as well as Israel and Saudi Arabia. Taba Heights is still being developed in some areas and I feel that I would like to return in the very near future to see how the area has progressed.

HOTEL: Huge lobby area were you can sit of an evening if your looking for something quiet. Reception is available 24 hours a day and the staff will go out of their way to help you. The Sultana Bar is great and very cosy and has a Turkish theme, the main restaurant is downstairs and close to the pool and their is also a Japanese restaurant near the lobby. There are 5 swimming pools, some are very cold but with the heat of the sun they really are a blessing. Hotel has loads to offer, Hairdressers, beautician, masseuse, Gym/Sauna, Tennis.

PLEASE NOTE: Must visit Sibads tower, you can access this from the Sultana Bar and if you climb up to the top you have a panoramic view of Egypt, Israel, Jordan and Saudi Arabia. On a clear day it is amazing.

FOOD: Im not sure were some people have been staying because I really didn't have a problem with any of the food. The restaurant offers silver service for breakfast, lunch and dinner, there isn't a massive amount of variety however the food quality itself was very good. The starters are pretty much the same, salads, soups, cooked meats and cheeses etc. The main meals changed daily and exceeded our expectations, the pool bar offers a small choice of snacks throughout the day. The is a room service option which is an additional charge, we tried this a few times during our stay and the food was lovely and worth the extra.

STAFF: The staff are brilliant and made us feel very welcome during the two weeks we were there. The reception staff and great and very helpful, the bar staff and amazing. They banter with you and have laugh and they have unfortunately picked up the dreaded southern sense of humor. All staff are amazing and a real credit to the hotel.

BEWARE of the security staff outside the hotel, they are not part of the hotel but an independent company. Some are very over familiar. During an evening walk with my partner one of these guys insisted on hugs and kisses. I shook his hand and he leaned across to kiss my cheek and whilst doing so he groped my chest. Thankfully after this point we didn't see him again. Do remember that these people are nothing to do with the Sofitel and are a separate company.

REP: Our rep Toni was fantastic. A the welcome meeting she introduced us to the hotel management team. I found our rep to be very pleasant and approachable and a great help during our stay.

DOCTOR: The Sofitel has a resident doctor who is wonderful. During my stay at the Sofitel i became really poorly with Tonsillitis and really felt rubbish. The Doctor came up to sea me and prescribed me antibiotics and had them sent to eh hotel for me. The Doctor does charge for coming and seeing you (about 450 LE) which is about £50 sterling. The pharmacist, Dr Amir was a god send and gave me as much medicine as he could whilst we were there. Antibiotics do not require a prescription in Egypt, you can literally walk into the chemist and ask for penicillin and they give it to you. They are incredibly cheap too (about £3).

TABA AIRPORT: Oh dear! They scan you upon entering the airport building. You then have to lift you cases and through a scanning machine (not good if your already pushing the 20kg allowance :/ ). THEN you have to queue to check in!!!! Since they only have four check in desks IN ALL but only three open and three flights worth of tourists traveling back to Birmingham, Manchester and Gatwick within an hour of one another it is a very painful and lengthy process. After 2 hours of queuing we get to the desk and in the time it took to hand our tickets and passports to the gentleman, and loading our cases on the conveyor belt he lost our tickets and my passport!!! He then asked us if we had our tickets again even though we had already given them to him. He couldn't seem to locate them but gave us boarding passes anyway which were blank expect for a seat number :/. He eventually found my passport and we were able to go through to the duty free????

The departure lounge has one gate only for all flights, the room was the size of a large church hall with lots of seats and a shop the size of a tuck shop which sells vodka and cigarettes and two bottles of perfume - Thats duty free. There is a small cafe were you can buy tea, coffee and snacks whilst waiting, but at a price.

Overall, we had an amazing holiday and we would love to return to Egypt again in the near future, having visited the Sofitel in Taba Heights as our first visit to Egypt i feel that they have set a very high standard to meet.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank TravelBunny1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 26 November 2010

Just returned from a week at the Sofitel. This was our second time, having been 3 years previously in January and we were even remembered by some of the staff. I think the staff are one of the main reasons that people return to this hotel, they really do work tirelessly with good humour. I would generally concur with most reviews of this hotel, the rooms are nice (we had a sea view which was definately worth it) with 2 large beds, lots of closet space and drawers and a good shower. The food was good with lots of choice although the later you went for dinner, the less there seemed to be. There was an additional restaurant (the meditteranean) open during our stay and this was much quieter and more civilised than the main restaurant. There was also chips and pizza served between 12.00 and 5.00pm at the Lotus Bar. The drinks were all of a good quality and the mixers such as soda and tonic were all served fresh from a can (unlike other hotels where they would come from a sometimes flat bottle). The beer was nice and the spirits tasted like they should! There were always plenty of sunbeds on the beach and around the pool and the hotel never felt too full. The terrace by the Aladdin bar was lovely with big comfy chairs. There was a nice walkway linking the 4 hotels which was about 1 1/2 miles. The weather was perfect with a nice breeze. The snorkelling is not as good as other places in Egypt as quite often the sea was a bit rough and there is a lot of dead coral caused by ignorant and uneducated people who still think its okay to stand on it. Probably the same kind of people who think its okay to feed the fish. I would agree with other reviewers about the airport in Taba - they really need to sort out the flight times so that 3 are not leaving withing a couple of hours of each other. I also agree that the hotel could do more to make the gardens prettier, they looked a bit barren in parts. We went to Castle Zaman which was the most amazing experience and one that I would thoroughly recommend. I would definately recommend this hotel for a chillout relaxing break.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lulu23Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2010

Me & my fiancee stayed in sofitel for 2 weeks & it was just what we needed & more! There was a golden sandy beach with beautiful views of all the mountains that circled the hotel, making a sceneric enclosure, with the warm, clear sea. The beach was easily accesable from our hotel as it was right on our doorstep. The hotel swimmng had 7 pools. They had different temperatures in 3 seperate pools, a cold 1, a warm 1 & a salty swimming pool, this was an exellent idea because of the humidity rising and falling, we was able to swim comfortabley. There were 2 jacuuses, a quiet pool and the one outside the gym all very glorious and relaxing. The staff were most helpful and made you feel welcome.
The only downside that we can think of was the food, it was superbly presented but lacked flavour, but all in all we had a memorable stay with the Sofitel taba heights, we would love to come back one day. Also we wanted to say a massive thanks to Mahmoud, definatly the best member of staff, he made us laugh and didnt just treat us as guests but as one of the community and a friend. Definatly a hotel recommended for relaxation and a quiet getaway, it was just perfect and thoroughly enjoyed our stay. WE LOVE YOU SOFITEL!! <3

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsCodyToBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire, england
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 25 November 2010

We have just arrived back from the Sofitel and what a fabulous relaxing holiday we had. The hotel is large and spread out and is immaculately clean, this goes for inside and outside. We had a junior suite (room 1332)overlooking the sea and the views were breathtaking, the room was very large with a walk in shower and bath, it also had a hairdryer, there is also a safe in the room, i have never known a hotel that has so many wardrobes and draws (felt like i should have been staying for a couple of months) the balcany was very large with two sunbeds, table and two chairs, and enough room for a party!!
Cant understand why some people have moaned about the food, the food was excellent with plenty of variety, every night they had a themed night and there was something for everyone., when one eating place closed another was opening up, in fact you got fed up of eating there was that much to eat.

On fully inclusive the bar was open until 11pm and then it carried on with a paying bar.

The staff were lovely, they work very long hours and work very hard and yet always have a smile on their faces and not once did we feel they were after tips (which for egypt is rather unusal). The service was excellent and the service around the pools was very good. We met Mr Hussein Eissa the general manager who is really hands on and is alway around checking that things are running smoothly and would like to say a big thank you to him for his knowledge and information which he gave us, together with the hospitality shown to us.
On the beach there were plenty of sunbeds with windbreakers around them, and the beach was very clean.

For children this was an EXCEPTIONAL hotel, they had a kiddi club during the day and then at night they had disney films on and then the last half an hour or so was taken up with organized singing and dancing. There was so much flat space around the hotel that it was great for the kids to be able to wander around and play in a very safe enviroment. (i did not go with children by the way, but will definately be going back with my grandson next year)
It was also very good for the disabled as there were hardly any steps just very gentle slopes here and there but mainly all on the flat.
There is a free bus to take you up to the shops, if you can call them that, they were ok and covered the "basics" supermarket, chemist, etc.

On the whole this hotel is an excellent choice for single, couples and families, and you wont be disappointed, would i go back? most definately, we are looking to go back again next year without a doubt.

My only "gripe" was how Thomsons try to rip people off with the trips, my husband and I were going to book a day trip to Petra and one to the dead sea, total price £548.00 plus extras like £20.00 to go out of the country and 70le to get back in and similar for the other trip, what a rip off, needless to say we never booked!!!

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LAHLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hitchin, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2010

The hotel is an absolute palace with great presence and atmosphere. The buffet restaurants had all the ambiance of a la carte fine dining something we've never experienced before and we,ve been to the best all over the world. The first night our waiter did a great impersonation of the roadrunner appearing with another glass of wine every time my glass was nearly empty. The hotel is spotessly clean the mangement have a constant eye on the running and attend to every detail. The design of the hotel blew me away a gift of talented architechture and wonder of computer graphics no doubt. The food was excellent! The beach is a long vista of pale sand and we enjoyed long walks to watch the sun set behind the majestic metal grey mountains that form a wonderful backdrop. Buy rubber bathing shoes in the shop as there are a line of pebbles on the shore although you can always swim off the jetty. Forget scuba, snorkelling here is world class and everyone can have the breathtaking experience of swimming in a sunlit aquariun with so many beautiful coloured fish and you can wade out from the beach to the coral reef then snorkel never more than a few feet from the sandy bottom in case you need to swim back and adjust your mask. The mountains of Jordan form another great view across the sea. We had so much fun with a sing a long in the bar on our last night and met some great people during our stay. A day trip to Petra the rose city was fabulous and our guide was a comedian who made the guided tour fun and informative. The mascaraed horsemen galloping up and down the gorge were a sight to see daredevils from another time! This was an amazing holiday and I thought twice about posting my experience as I selfishly hope it won't get spoilt by the secret getting out.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tontotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Taba Heights

Property: Sofitel Taba Heights
Address: Km 42 Taba Newuiba Road | Taba Heights, Taba 46621, Egypt
Region: Egypt > Red Sea and Sinai > Taba
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Taba
#2 Best Value Hotel in Taba
#2 Family Hotel in Taba
#3 On the Beach Hotel in Taba
#3 Luxury Hotel in Taba
#3 Top resorts Hotel in Taba
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Taba Heights 5*
Number of rooms: 442
Official Description (provided by the hotel):
A truly magnificent location, at the northern tip of the Gulf of Aqaba between the southern Sinai mountains and the Red Sea, Sofitel Taba Heights is also a uniquely designed hotel, inspired by traditional Oriental architecture. This exceptional resort is an all-inclusive property with easy access to the private beach, 3 exquisite restaurants, 5 swimming pools, a fitness center and 3 meeting rooms. Just 20 km from downtown Taba and 40 km from the airport, it's convenient for business and pleasure. ... more   less 
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Also Known As:
Sofitel Taba Heights Hotel Taba
Taba Heights
Accor Taba Heights
Taba Sofitel

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