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“Would definitely come back again”

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The Bay View Resort Taba Heights
Ranked #6 of 22 Hotels in Taba
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Would definitely come back again”
Reviewed 11 October 2013 via mobile

What a wonderful week my friend an i had, the staff where very helpful an friendly, they could not have been more helpful Our room was perfect. A perfect nights sleep in our wonderful beds.The food was good, perhaps a bit more choice would have been good, that maybe because it was a little quiet when we where there, but overall could not complain. Thank you to everyone for making our holiday fantastic! we hope to come back again soon.

  • Stayed May 2013
    • Value
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Helpful?
2 Thank dmmagg1920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 13 November 2013
Dear Dmmagg1920 ,

Thank you very much for your review. We are so happy to see that you and your friend enjoyed the holiday in our company this much.
Thanks for mentioning our beds, we also love them and put a lot of work and care to make them the most comfortable beds for your well-deserved rest.
We will be more than happy to see you back for another wonderful holiday at our resort any day.

Kind regards,
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hampshire
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 October 2013

Having stayed in all bi the Hayatt in Taba Heights my honest opinion is as follows

Intercontinental=a little to big
Soffitel=a little to snobbish
El Wekalal=nice....but not on the beach,perfect for the golf course
Marriott=SPOT ON !!!

With such low numbers you may have thought standards would drop but the Marriott and its staff were having none of it.
With no more than 50 guests the hotel took on a lovely family feel with the staff always willing to help but never there to intrude.
The rooms were spotlessly cleaned on a daily basis and very comfortable
The restaurant gave a varied menu that improved as the week went on and the bar service....well......that was simply the best i have experienced in a long time.
Nothing was to much trouble which led to an almost butler type service an whilst i am sure this would not be quiet the same with a full hotel it made for a fantastic holiday.
Many thanks to Brian and your staff you are a credit to the hotel and we cant wait to get back.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank whitchyHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 13 November 2013
Dear WhitchyHampshire,

Thank you so much for this great review. We are delighted to see that we managed to provide an enjoyable and memorable holiday for you and your family & friends. We will do our best to keep the 'family feel' no matter what the occupancy rate is.
We'll be happy to see you all back any time for some more sunshine and the best bar service ever.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
traveller from Surrey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2013

I booked a package holiday with Olympic Holidays UK, flight, Marriott Hotel Taba, taxi transfers and agent representation ha! what A SICK JOKE..............No taxi waiting at Taba airport to take me to the hotel and no Rep. When I did eventually get to the Marriott via Thomsons holiday shuttle coach they had difficulty finding my booking but was eventually sorted my luck the hotel was not full. Managed to trace my Rep who was full of excuses for the failures and left his cell number but un-contactable - utterly useless. Lucky for me my taxi arrived on my return two weeks later to take me back to Taba Airport as I was wondering whether it would or not. Contacted Olympic by special delivery letter on my return to UK to express my disgust on the way I had been treated but received no reply. First and definitely last time I will use Olympic UK so heed my warning and pass them by !

The Taba area is lovely and has unspoilt beautiful beaches blue sea the perfect place for a complete chill out in the warm/hot sunshine or snorkelling if you prefer something more active plenty of fish around and one does not have to swim out very far in fact walk a few metres into the sea and there are fish in abundance.

Marriott hotel definitely not a 5 star but reasonable 4 star. Facilities in the hotel not great. Restaurant a bit hit and miss empty food trays not replaced quick enough, long waits for ordering and receiving drinks, tables not cleared quick enough or not laid with adequate clean cutlery etc reason not enough staff and the ones that were there worked jolly hard. Beach beds have seen better days and certainly need replacing. Have to compliment housekeeping as Mohammed did a superb job of cleaning my beach front room (upgrade its worth the money). Beauty and spa excellent if not a bit over priced. Remembering I was in Egypt and not in Monte Carlo then I would say that the Marriott is without a doubt good value for the money paid.

Room Tip: Upgrade and get a beach front room - its only a minimal extra
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  • Stayed June 2013, travelled solo
    • Value
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Helpful?
1 Thank Aurealia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 13 November 2013
Dear Aurealia,

Thank you for taking the time to write this review.

We are very sorry that your experience with the tour operator wasn't great. Thank you for taking the note of our daily hard work, we do indeed try our best to make our guests happy. Thank you for bringing the shortfalls to our attention as well, honest comments like yours are our best source of information for constant improvement.

We are happy to see that you enjoyed your room and the sea, and we passed your positive comments to the housekeeper who took such a good care of your room.
We will do all in our power to make sure that when you come to our place next time, we will be able to tick all the boxes of your expectations from a 5* hotel.

All the best,
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.Northampton
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 October 2013

It has mostly all been said before but we can only confirm it was a 5 star holiday in all respects.
From arrival at the airport, the reception we received at the hotel, a free upgrade to a sea view room (443), which was large, well equipped, superb air-con, very clean and comfortable, the return trip home, and everything inbetween, it was perfect. Russell the Longwood Rep was there if needed, but never in your face, he's been doing this for years, and it shows, the consummate professional, and a nice Guy to boot. The security is such that there was never a chance that we would experience any of the problems associated with Cairo etc., we felt completely secure.The staff rely on tips to supplement their paltry income and with the hotel running at only 10 per cent capacity (about 100 guests, nearly all English and a spattering of Saudi's for a day or two) their take is down around 90 per cent, but we never heard one moan, they were all just so happy that we were there. The service was up to Egypt's usual high standard. Due to the shortage of guests the main restaurant was closed and we all ate in the smaller Tuscany restaurant, and although the choice was limited because of this, we never went short, there was always a choice of fish, chicken and either beef or lamb.....we certainly didn't go hungry. Good quality 4.5pc bottled or draught lager, and very gluggable red, white and rose!!! The hotel and staff gave us a holiday to remember, so much better than Sharm, and during an exremely difficult time for them. Like so many of those we met there last week, we shall return to the Marriott, as they do year after year, and let there be no doubt about it!!!! Don't miss out, we didn't.

Room Tip: Get a sea view if you can, fantastic looking out over to Saudi and Jordan at night. at the moment du...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank robbyjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 11 November 2013
Dear Robbyjack,

Thank you very much for this review, we are so glad that we managed to meet all your expectations and you had a memorable holiday. We will do our best to keep the good work and will be happy to see you coming back any day.

Kind regards,
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Barnsley, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 October 2013

we have just returned from a 2 weekts holiday in egypt we had room 420 what a great view
to and so quite the hotel was only 8 per cent full but this did not stop us having a great time
the staff could not have been more helpfull we went into taba heights a few times the flying
carpet and the mexican was fab and well worth a visit can i say a big thanks to the manager
and is staff for making it so special and to costa for keeping our granson amused what a great
bloke the only down side was the staff in the groto bar who i thought were not very helpfull and rude at times spending most of there time on there mobile phones so we went to the beach bar
better coffee and better staff .and to finish please do no be put off going it is very safe.hope it
turns out ok for you all at marriot you work so hard and hope to see reviews soon when the hotel is full .

Room Tip: we had room420 fab great views and quite w e have just come back from a 2 week hoiday at the marrio...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank charles t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 10 November 2013
Dear Charles t,

Thank you for taking the time to write this review. We are delighted to see that you enjoyed your time in our company.
We also appreciate your comment about the service in the Grotto Bar, such comments are invaluable to us and help us in our pursuit of excellence. Following your comments we have taken measures and applied new policies to ensure that every guest coming to our Grotto Bar leaves happy.
Thank you for being such a good advocate of our resort and for your good wishes.
We all hope to see you and your family back in our resort one day.

Kind regards,
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UK
Level 4 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 October 2013

We have visited Egypt several times a year for many years, so can count in many dozens the total number of our holidays in the country, but although we have been to the usual haunts – Luxor, Cairo, Giza, Dahab, Nuweiba, Taba Hilton etc.- this is our first visit to Taba Heights.

The first three impressions are: (a) how little hassle there is compared to other parts of the same country (b) how empty the whole area is and (c) how everyone is keen to make your stay as pleasurable as possible.

We are well used to our bags being taken from us as we leave Luxor airport, or local people insisting that we want a ride in a taxi when we know we do not, or to take a camel at the pyramids when we are happy to stroll. None of those problems here. We dragged our own bags to the coach with no hint of the usual army of unwanted porters and have not heard the dreaded ‘Tax … Carriage’ once. Very refreshing. We know that hassle puts many people off travelling to the country at all. If that is you – try Taba Heights!

Although the British government distinguishes between the Sinai resorts and other parts of Egypt when offering travel advice, apparently many other governments do not. Consequently, very few tourists are here from the countries that you would expect to be well represented at almost any holiday resort. If you are tired of a resort where there are ten tourists per sun bed, come here. There are ten sun beds per tourist.

This is fine if you want all the facilities and none of the crowds, but for the area it is such a shame. The weather is as good as it always was, the water is as warm, the diving is as good (or so they tell me), the sun is as reliable and there is absolutely no hint of the problems that are keeping visitors, including us, from other parts of Egypt.

The emptiness can be a little eerie, though. The ‘shopping centre’ is as quiet as a film set before the crew arrive or a goldrush town when the gold has run out. You almost expect a newspaper to be driven by the wind into a saloon bar door and to hear the spaghetti western music.

Yet despite the lack or tourists, or perhaps because there are so few, everyone is really keen to help. Apparently the local population only numbers around 1,000 and every one of them depends on tourism for their livelihood, so they try, really try, to make sure that those who do come are happy with their choice.

Are there any downsides? Yes, of course. You would imagine that the amount the hotel chefs are able to spend relates to the number of guests, and that with a reduction in the number of guests comes a reduction in spend. Consequently, the variety available at each meal is not as wide as it would be in different circumstances. Having said that, at the Marriott, where we are staying, although there may not be the variety we have come to anticipate in Egyptian four and five star hotels, the selection is fine, with at least two or three choices at each of the meals: and the quality is extremely good, too, especially by all-inclusive buffet standards. Many local hotels have an agreement whereby, by arrangement, someone on ‘all inclusive’ in one hotel can eat a main meal at another, further increasing the options.

Something we had not anticipated was the colour of the bath water! We appreciate that water is a scarce resource and that most of it is recovered from available supplies – the Nile in the case of Aswan and Luxor and the surrounding seas in the case of the Red Sea and Gulf resorts. This is then desalinated, filtered and treated as necessary. This has worked very well at the many places we have stayed throughout Egypt but initially the water here looked as though it had missed one of the filtration stages. Ours was rather murky and not very hot. Fine if you prefer a shower, which most do, but as you filled a bath the water became increasingly brown as the depth rose. We were told by the hotel’s engineer that this was normal although we cannot (yet) speak about the situation in the other hotels. However, a few more queries and visits from different engineers later, the problem was reduced, if not totally solved, accompanied by a room change option. We decided to stay and tolerate the now beige rather than brown water. This is probably one of the symptoms of low occupancy. Water remains static in some places and silt builds up. And it is we who have decided to stay rather than change rooms. So this is not a criticism of the hotel but credit for its determination to resolve issues that may arise.

Something you do need to be aware of is that, although the hotel description suggests ‘coffee making facilities in the room’, this relates to the facilities – i.e. the kettle and cups – not to the ingredients. Elsewhere in Egypt, even on B&B, ‘facilities in the room’ has meant daily refills. Here there are complimentary sachets for you on arrival, but refills cost an astonishing LE30 (£3) each time if you request them. There is a note to this effect on the kettle tray, but as there are so many notes for guests in the room, you may not read them all. Read this one, because if you ask for refills every day for a 2 week holiday, it could cost you an alarming LE420 (around £40GBP).

Most of the day trips from the area have been cancelled by the main tour operators for security reasons, but trips are still available to Petra in Jordan and to the Dead Sea, Jerusalem and Bethlehem in neighbouring Israel. You can find more options locally, but not all of them accord with official Foreign Office advice about travel safety in the area.

Within Taba Heights there are limited options, most of which depend on sunbathing, swimming, diving and the like, from the shore or from a jetty or a boat. There is also a golf course which offers professional tuition. A 2500 metre 'jogging path', or promenade, links the four main beach hotels and the watersport centre, which also serves drinks and meals.

If you a reading this because you are wondering whether to try Taba Heights, you need to be quick. Most UK travel companies have already stopped coming here and we are told that the remaining few will stop their direct flights in or around November, for a few months at least. Thereafter, the only way, at least until next year, will be via the more distant Sharm airport, with a 2 - 3 hour transfer time. Regulars may decide the extra transfer time is worth it, but many newcomers might decide that Taba is not a sufficient draw to justify that kind of journey, especially as you would pass similar man-made resorts along the way. The hotels will still have guests from elsewhere, especially from neighbouring countries, so people who do make the effort won't be on their own, but it does seem likely that UK tourist numbers will, sadly, be down in the coming months.

So if you are thinking of coming to Taba Heights, and if you want a holiday that offers sun, sea, water-based entertainment, relaxation and welcoming hotel staff, you need to come soon.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank Weezysgrandpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 10 November 2013
Dear Weezysgrandpop,

Thank you so much for taking this time out of your precious holiday to write such a detailed review. We are very happy to see that you appreciated the luck of hassle and the abundance of sunbeds here in Taba - this is one of the reasons we like it here.
We are happy to share with you the return of most European countries to Egypt and Taba, not to the extent to spoil it's relaxing atmosphere, but the "Uptown" area definitely feels much less like a ghost town these days.
Another good news is that we have fixed the water issue, not it is as clear and colourless as it should be!
With the UK Foreign Office easing its travel advice for Egypt, there is no reason really not to come.
We hope to see you back with one of the first flights from the UK to Taba.

Meanwhile our best wishes,
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Shoreham-by-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2013

Returned from a week in Taba Heights on 23 Sept 13. The resort is perfect if you're looking for some R and R. Georgeous sunshine in the mid 90's most days and the setting was heaven.

The hotel is one of 4 along a stretch of beach about 2.5km long. The hotels are connected by a paved promenade and I would recommend an early morning stroll before the heat gets too much (its also perfect for having a snoop around the other hotel!). For those late risers there is also a free open air shuttle bus that stops at all the hotels en route to Uptown (where you'll find restaurants, a pharmacy, a supermarket (Mario market), an off license and some other shops. Please be aware though, this is currently Very quiet due to the lack of visitors. The Bulgarian restaurant is closed for a month. The Mexican is only open half the week too (would absolutely recommend the Mexican (El Fuego) the food is to die for. Flying carpet was nice too but again due to the lack of visitors, not all the menu items were available.

As for the Marriott, I went with Peltours and although I had some reservations due to the political unsettlement showing on the TV, Taba Heights is very isolated, literally just the hotels and services for the resort. The only people living locally are those working in the hotels. The hotels have guards (which is absolutely normal here) and even on the beach you will see guards at each hotel boundary. The people are extremely friendly and most of the time are more than keen to help. Our coach load of 40 tripled the hotels occupancy to 120. The hotel can accommodate about 1600 so you certainly won't need to put your towel out to save a bed in the mornings! (Plus the pool guys will put your towel out before you get there anyway)..

It is quite a large complex, so if you want to be near the main building, make sure you request it. I took my mum and we were in block 400. This was near the beach and actually made for a nice walk up to the main building, although at almost 70, she found it a bit far sometimes.

Again due to the numbers, the hotel had closed the main buffet restaurant Al Andalucia, so all buffet meals were in the Tuscany on the 1st floor of the main building. Breakfast was the usual fare (great 'egg man' outside). We never ventured up for lunch as doing nothing all day didnt really warrant three meals a day! The evening food could be a little repetitive, but I'd recommend checking out whatever they cook outside as this tended to have more flavor (chicken tikka was delicious and the freshly cooked pizza was also pretty scrummy). Whilst normally there are pool snacks in the grotto bar and beach bar, again due to numbers, you could only get drinks there. It would however have been nice to get ice cream (the machine was in the lobby but never a scoop could be seen. :0(

The hotel put on entertainment most nights, belly dancers, whirling dervish, disco etc and it was nice to sit outside on the main patio to watch these. Ther are a couple of shops selling jewelry, nik naks, pool bits etc, and also a bank and an ATM (you don't even have to get Egyptian pounds here, everywhere takes pounds - but if you do want some, definitely wait until you get there as you'll get a much better rate than buying here in the UK). On that note too, tips. You can leave / give pound coins (don't be surprised though if people ask you to change up pound coins/two pound coins for notes - they aren't trying to scam you they just can only change notes into Egyptian). Tipping is a way of life here too, so do tip if you can, even a couple of pounds will make a real difference.

Almost forgot to mention the Spa. Both my mum and I had the cleopatra treatment. This consisted of salt rub, sauna, massage and an oil type treatment. The rep said we wouldn't burn if we had it and I have to say he was right! There were a few people sporting nasty burns on the way home but the Cleopatra (which also included an after sun treatment just before you go home), left us both with smooth skin and a lovely golden tan. (The gym is in the spa too, which looked cool and clean but alas early morning walks were all I could muster). For the more energetic there's also AquaGym every day in the pool. Music was a bit loud sometimes but if you prefer quiet head to the beach (you'll likely be the only one there too!). Speaking of beach, make sure you take (or rent) a snorkel set, the coral reef is wonderful (and the sea water is akin to bath water!)

So, definately would recommend this hotel (and the Mexican in Uptown, El Fuego)!

Probably the only negative from this trip would be the very strange experience I had one night at reception when booking a table for the Mexican. One of the receptionists asked (totally out of the blue), how much I would pay for HIM!!?). Very bizarre and definately Not what I wanted to be asked. That aside, if your thinking of booking this hotel, as long as you're just looking to relax in the sun, this is certainly it!

(Ps. Along the promenade (about 20 minutes) you will find a sea cafe - the Waterworld office is there too and the marina for boat trips. They have sun beds and lots of shady palm trees so spend the day there for a change of scenery (cushions on the sun beds are thicker than the marriott), and I hear the food is well worth the walk (or catch the free shuttle!!))

Whilst the resort was lovely, probably what made the holiday were two super funny brothers we met, Stantz as they're commonly known. Haven't laughed so much in ages, thank you xxx

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Claude257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludmila_Sh, Public Relations Manager at The Bay View Resort Taba Heights, responded to this review, 4 November 2013
Dear Claude257,

Thank you for taking the time to write such a detailed review, we are delighted to see that you and your mother enjoyed your stay at our resort. We all hope the business recovers soon and we'll be able to run all the services (the buffet in the main restaurant, daily entertainment, ice cream etc.) on full scale again.

Please accept our sincere apologies for the incident at the Reception. It was only due to the very short experience of this particular associate in this position. We have taken additional measures to ensure that all our team members are well trained before being put in direct guest contact. Once again, we truly hope that his incident hasn't spoiled your overall holiday experience.

Wishing you all the best and looking forward to welcoming you and your mother back in our hotel in the nearest future.

Kind regards,
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Additional Information about The Bay View Resort Taba Heights

Property: The Bay View Resort Taba Heights
Address: Taba and Nuweiba Highway South Sinai, Taba 46621, Egypt (Formerly Taba Heights Marriott Red Sea Resort)
Region: Egypt > Red Sea and Sinai > Taba
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Taba
#4 Spa Hotel in Taba
#5 Top resorts Hotel in Taba
#5 On the Beach Hotel in Taba
#6 Luxury Hotel in Taba
#6 Family Hotel in Taba
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Bay View Resort Taba Heights 5*
Number of rooms: 394
Official Description (provided by the hotel):
CURRENTLY CLOSED FOR RENOVATION ... more   less 
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Also Known As:
Taba Heights Marriott Beach Hotel Taba
Marriott Taba Heights
Taba Marriott
Marriott Beach Resort Taba

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