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Quality Hotel Real Aeropuerto
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Reviews (360)
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All reviewsclose to the airportsan salvadorfree shuttlelos balconesexcellent servicefront desk staffnice poolconnecting flightbreakfast buffetminute driveroom servicebar and restauranthouse keepingpool areafeel at homevery nice hotelbusiness center
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Reviewed 14 August 2013

Had a miserable time along the Costa del Sol and came up to this SAFE and CLEAN hotel near the airport WELL after 11PM. We were fortunate....long story. Anyway...they were booked up and gave us the last two double rooms which were perfect, clean, modern, A/C, comfortable, etc. Nicest Quality Inn I have EVER seen! Sad that we missed by one day the mid-week promotion of $89/night, but they gave us the rooms for $100/night INCLUDING all you can eat Breakfast buffet for the SIX of us. Very attentive staff, helpful, quick....just can't say enough nice things. Had a slight problem getting the A/C to turn on when we first got in the room and maintenance got there and fixed it in SECONDS. Most COMFORTABLE bed I have slept on in CENTRAL AMERICA!

  • Stayed: June 2013, travelled with family
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1  Thank williammann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FannyH702, Manager at Quality Hotel Real Aeropuerto, responded to this reviewResponded 16 August 2013

Thank you very much for your nice comment Williammann, it is pleasure to know that you and your family had a great stay with us!
Sorry to hear about your situation at Costa del Sol, thank you for giving us the opportunity to have you as a guest in our property; as you mention breakfast is included in our rate and so our facilities such as Restaurant, Bar, room service, pool and Jacuzzi, gym and business center.
Thank you again for your comments about our rooms, bed and cleaning.
We look forward to welcoming you soon again in El Salvador, kind regards and have a wonderful weekend!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013 via mobile

Stayed here due to a flight delay. Location is close to the airport, wifi is fast, and the look / feel is like any good hotel in the US.

Main complaint is the service. For example, there was a receptionist who just stood there behind the desk while there was a line and didn't offer to help unless someone approached him. Really?

  • Stayed: August 2013
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Thank mcolt06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FannyH702, Manager at Quality Hotel Real Aeropuerto, responded to this reviewResponded 16 August 2013

Thank you for taking the time to post your review about our hotel Mcolt06. We are really concerned about your comments from the reception please accept our most sincere apologies for the inconveniences.
We hope to welcome you back in the future, when I am sure we will be to restore our image about our hotel and quality of service.
Thank you again for your comments, besh wishes and have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2013

I had an unscheduled overnight stay in El Salvador on a recent trip. I had no planning and only heard about this hotel option on arrival at the airport. I needn't have been worried..

The hotel is a 4 star hotel at an affordable price ($ 105 incl free wifi and 2 drinks) just 5 mins taxi from the airport ($5). They provide a free airport shuttle service should you be able to find it.

The rooms are modern, the internet works well, nice pool, bar and restaurant, very friendly staff ... although not the best on service, they do at least try.

My only grievance was a serious lack of vegetarian options on the menu ... and with no other dining options near by, this is a serious drawback.... Only veggie options were a couple of cheese options, which I don't eat either. I sopke to the head chef and he informed me that they are designing a more modern and inclusive menu right now.

If they had better dining options, I would have awarded a much higher mark.

  • Stayed: July 2013, travelled solo
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Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FannyH702, Manager at Quality Hotel Real Aeropuerto, responded to this reviewResponded 16 August 2013

Thank you very much Zambezikid. for your nice review! We are so happy to know that you enjoy your stay with us even when it was not a plan that you had..
Being the only Hotel just 5 minutes away from the Airport we offer transportation from and to the Airport every 30 minutes as a complementary service; such as our facilities as you said we have a Restaurant, Bar, pool and Jacuzzi, business center, gym and massage service.
In our Restaurant there is a buffet for breakfast, lunch and dinner, or you can also order from the Menu if you want, room service is 24 hours and our “Hangar’’ Bar is also available starting at 4pm every day, as our Chef mention he is working on a new menu for better options.
We look forward to welcoming you soon again in El Salvador, our best wishes and a great weekend!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

I picked this hotel because it was close to the airport and the rates were reasonable with breakfast included and free transportation to the airport. I was pleasantly surprized to find a beautiful hotel with excellent service, excellent security, nice rooms and enjoyable restaurant. Very beautiful, large pool area with outside service for beverages or meals.

Room Tip: Insist on the bed size you reserved, they will provide it to you even if they have to put you in one of the "suites".
  • Stayed: July 2013, travelled solo
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1  Thank scubadillo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FannyH702, Manager at Quality Hotel Real Aeropuerto, responded to this reviewResponded 16 August 2013

Thank you very much for your nice review Scubadillo2, we are glad to know that you enjoyed your stay with us, it is like music to our hears!
We are the only hotel just 5 minutes away from the Airport and as a complementary service we offer shuttle service every 30 minutes. Breakfast is also included; it is buffet from 5am until 9:30am in our Restaurant.
As for our facilities we have a Restaurant, Bar, room service 24 hours, pool and Jacuzzi, business center, family room, gym, basketball and tennis court.
We look forward to welcoming you soon again in El Salvador, best wishes and kind regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2013

It was a really good experience, after a very common TACA flight cancellation, at least we stay in a very comfortable hotel, excellent food, beautiful decoration, friendly staff.
The hotel its very close to the airport, 5 minutes by car

  • Stayed: May 2013, travelled as a couple
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Thank Juanse_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FannyH702, Manager at Quality Hotel Real Aeropuerto, responded to this reviewResponded 16 August 2013

Thank you very much Juanse_G. for your nice comment!
We are so happy to know that you enjoy your stay with us even when it was not a plan that you had.
We look forward to welcoming you soon again in El Salvador, best wishes and kind regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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