Koro Sun Resort:
If you’re looking for a resort which is laid back, more traditional, and gives a more authentic feel to it, then the Koro Sun would be a good match. If you’re looking for a big resort where everything is at your beckon call, and you’re looking for a big party resort, then Koro Sun is not what you’re looking for.
I have seen a few reviews about the management not being able to help with issues people had at the resort, and overall having poor reviews about the management. From the experience that my girlfriend and I had, the manager of the resort was very friendly, and seemed very eager to assist us if we had any issues on the one occasion where he had introduced himself. With that said though, outside of that one evening, he never really approached patrons asking how their stay was throughout the day for the week we were there. The only way we knew he was the manager of the resort was because we met him at the meet and greet event. Had we not met him at that event there would have been no way that we would have known who he was.
Overall the management / office staff on duty was always very nice, and seemed very helpful at all times, and very approachable if we had any issues. Nothing negative to say about the office staff.
Activities Staff / General staff:
The activities staff, and general staff is what saves this resort in my opinion. My girlfriend and I had the opportunity to go on many different excursions. This was made possible by the activities staff being very flexible with our schedules. If we had ANY questions, or needed something the staff was very responsive, and very helpful. While at the resort there were a few things that we needed the staff to assist us at our room (we had a few bees in our room, when we first arrived the safe in the room did not work properly). In both instances the staff addressed the issues, trying to do everything they could to make sure that our stay was as comfortable as possible.
This resort is currently under construction. This was a big drawback for us. We had initially booked the trip, and a week or so before going, we noticed the website was updated. It was at this moment which we saw there were new units being added. BEFORE leaving we contacted the resort directly and asked specifically if there was any construction going on. Our question was ignored, and upon arrival found out that there was construction taking place outside of our waterfront villa. This was a major let down for us. FROM WHAT WE WERE TOLD CONSTRUCTION IS GOING TO GO THROUGH THE END OF 2013. Because of this issue, there were many things which would be considered part of their “regular operations” which were not regular at all.
The construction starts at 7 AM and goes until about 5:30. My girlfriend and I were active doing activities away from our villa, so for the majority of the time, the construction noise was not too big of a deal for us.
Because of the construction, the main beach directly across the street from the main complex was closed. The resort accommodated the patrons by allowing free access (normally 5 FJD) to another beach which is about a 5 minute bike ride up the road.
Another major drawback was that many of the beaches on this island did not have vast stretches of sandy beaches. We didn’t travel to other resorts, however from what I saw on the island, much of this island did not have vast sandy beaches; so can’t really fault Koro Sun for that.
Wireless internet is available but for a fee; 10 Fijian dollars per hour. Internet is ONLY available in the common area / lounge of the resort. If you looking for internet in your room this is not an option. For me personally this was not a major issue, and the connection speed is decent.
If you’re picky about food, and you want to eat whenever; then this resort is not for you. The resort has breakfast, lunch, and dinner scheduled at a specific time of the day. If you miss out, then you would have to wait until the next meal time. This MAY be a drawback for some, however for my girlfriend and I, the meal times for breakfast, lunch, and dinner were quite flexible and easily manageable with our schedule, so this was not an issue for us.
A big plus on the meals is that most if not all the vegetables we had were grown on site, which was really a nice, as you saw where your food was coming from, and was very fresh.
Overall Edgewater villa review:
We stayed in the Edgewater villas, because we got a discount. With the construction going on, we now know why we got the discount. Overall the villa was very clean, and spacious. The bed was very comfortable, and the sheets on the bed would be changed out upon request, as the resort was doing what they could to conserve water. We got new clean towels every day, and never had issues with not having enough clean towels. The room also had access to the water directly off our deck. Above we had a nice patio area in which you could sit out and look over the water. We also had a private swim area around the front of the villa. This was a very nice touch, but the water was quite cool.
Negatives on Edgewater villa:
The biggest negative on the Condo, was that the safe in the room is VERY small. It was the size of a kindle, and not larger. Besides putting in your wallet, a very small purse and your passport, not much else could fit in the safe. I had read reviews about things going missing at this resort. We did not have any issues with anything going missing during our stay at our resort.
Our particular condo had a few bees in it. During the winter we were told that it was not uncommon for bees to go indoors. After a few days of having a few bees in our room, we asked the office staff if they could spray for bees. Within 30 minutes of asking, there was someone in our villa spraying the bees, and after he had sprayed we were bee free for the remainder of the time we were there.
During our stay it had rained very heavily. When going downstairs we noticed there were MULTIPE parts of the ceiling which were leaking. Again we did not make a huge deal about this, and when asking other patrons about their Edgewater villas, and if they leaked, we got similar stories. As this resort is expanding, I am hopeful that they also would spend the time and money to properly maintain and fix their existing properties as well.
The only other negative about the villa is the walkway up to the villa was not lit that great. There were lights between the villas however when crossing the street there were no lights. We were told to look both ways before crossing, which was good, because cars drove by quite fast on the hibiscus highway…..
Negatives on activities:
The only real negative that I found on the activities were some of the kayaks and kayak paddles were well used / some were damaged to the point where on some activities, a 2 person kayaks had only one paddle per kayak, but that was with a large group.
I would hope that with the new construction going in, the resort also replaces and updates many of their outdoor equipment for everyone’s use. Fortunately my girlfriend and I were not afraid of going into the water, and we both knew how to kayak, so using one paddle was not an issue and we managed with the existing equipment.
With the discounted rate on the Edgewater villa, I feel the rate we paid was fair. At the full price I would think it’s on the expensive side. I understand that part of going there is to disconnect from the rest of the world, and not worry about e-mails and internet and such. However for the price paid I would think that they would offer free internet for the computer in their lobby.
The statement “you get what you pay for” holds true. On the day when we had checked out, we were able to get a day room where we were no longer in our Edgewater villa. This particular unit had multiple issues, with the water pressure and water temperature. While showing the temperature would fluctuate from just right, to ice cold, to too hot to stand under. This was within 2 minutes of the water running….. Had we had these sorts of issues with our edgewater villa, the above review would have been very different review and not as good of an experience as we had with Koro Sun.
- Official Description (provided by the hotel):
- Our northern unspoiled location offers you the genuine warmth and friendliness of the Fijian people, beautiful lush tropical surroundings, and warm, impossibly clear waters. In a remote setting that defines paradise, Koro Sun Resort & Rainforest Spa immerses you in a genuine Fijian experience that's nirvana to the core. In the unspoiled native north on "Fiji's other big island" of Vanua Levu, this 160-acre sanctuary was born of a nature lover's dream. The tropical retreat is etched within a coconut plantation that's encircled by lush rainforests at the edge of a stunning private lagoon. From the moment you arrive, the Koro Sun staff embraces you like family. They greet you with a song that welcomes you to your home away from home. Certainly, the Fijians are known around the globe for being the most warm and friendly islands on earth.That hospitality - coupled with our diverse accommodations and recreation - has made Fiji's Koro Sun Resort an international favorite for relaxing holidays, active family vacations and magical romantic getaways. You may experience the latter in our brand new Edgewater Bures, with lagoon front location. Our 43 private bures and villas are spacious, individually appointed decor and fully air-conditioned. Your stay is all-inclusive - from airport transfers to bountiful gourmet fare and a flurry of non-motorized water sport activities and exclusive diving at the world-famous Namena Marine Reserve with Namena Divers Inc now based at Koro Sun Resort. Beverages are additional. ... more less
- Reservation Options:
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- Also Known As:
- Koro Sun Hotel Savusavu
- Koro Sun Resort All Inclusive
- Koro Sun Resort And Rainforest Spa Fiji/Savusavu