In this hotel I was not allowed to stay in with my boyfriend, even though I was allowed to book and pay for double room for 7 nights and they didn‘t ask for details of other guest. They wouldn't allow us to have dinner together in the room either. And when I got sick because of climate change and food and he was there for me, hotel staff gave him only 30 minutes to comfort me and after that he was asked to leave. Staff also came to my room to rush him out. So all this was really humiliating and depressing, I didn't expect that to happen in India, I thought India is not like Middle East...
Food at the restaurant was good.
In hotel staff there were different people working, some of them were very friendly, helpful and nice, some of them not. However I felt they need more training. For example, they can call you at night when you are asleep and ask to come to the reception desk to pay for taxi services, even if you are not checking out or anything. Also they keep insisting that I did eat food from mini-bar, even when me repeatedly saying that I didn‘t and that I am not lying.
Room (203) was clean, although quite a lot noise coming from street.
In all, I paid quite a lot for my stay, but I was poorly satisfied with the service.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Agoda so you can book your Swagath-De-Royal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.