We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“DO NOT GO BIG RAT IN THE ROOM”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Luminous One Continent
Ranked #194 of 316 Hotels in Hyderabad
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“DO NOT GO BIG RAT IN THE ROOM”
Reviewed 29 July 2014

It is such a pathetic place.......this hotel should not even b a 2 star.

1) I booked A room through make my trip about a month in advance and when I get there to check in but they dint have any reservation for me, it took them about 30 mins to sort things out and finally I got a room which looked amazing in the picture but dull in actual.
2) The room dint have a mini fridge, no cold water to drink.
3) You have to ask the house keeping 3 times at least for them to get a water bottle for you and you’ll get 2 half liter bottles that too at room temperature.
4)Breakfast is complimentary, yaa of course, that’s because it’s the same menu every day, Idly, Wada, poha, upma, bread butter jam 1 fruit juice 1 veg juice (mainly carrot) corn flakes tea coffee that’s it, no non-veg stuff no variety.
5) TV doesn’t have USB plug-in so you can’t connect your handy cam or pen drive to watch it on the TV.
6) Swimming pool and the gym have different timing for gents and ladies so forget about going for a swim with your wife/girlfriend same goes for the gym too.
7) Food sucks any which ways, and if you order it in your room its 20%extra charge + taxes. An Rs 150 sandwich coasted me Rs 209 in the room and by the way food is available only till 11 pm after that u don't get anything.
8) AND THE HIGHLIGHT WAS THERE WAS A BIG RAT THAT CAME IN THE ROOM EVERY NIGHT TO CRAWL OVER YOU AND THE FOOD STUFF KEPT ON THE TABLE (room 409)

The worst ever hotel exp of my life

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank 967abc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luminousoc, General Manager at Luminous One Continent, responded to this review, 8 August 2014
i am very sorry for the trouble happened but ia m pretty much sure as a employee working from 2 years i have never had complaints like this , my humble request to every guest before you review just to yourself then complaint .

yes the booking was not made thru make my trip as they had some problem with server but we never make them wait in the lobby we give them even its a 12 noon check in .

about breakfast we have different menu for everyday as we have atleast 10 rooms long staying guests.

its been mentioned in the website too that we have different timings for ladies and gents .

yes u may have seen a rat for which we have taken a serious and spent lots of money for eradication .

i don't say all your comments are wrong and all my replies are right but when u comment about somebody just true to yourself it reflects your mannerism and status .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

125 reviews from our community

Traveller rating
    34
    39
    17
    20
    15
See reviews for
29
12
10
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Indore, India
Level 5 Contributor
74 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 29 June 2014

Stayed for 5 nights & got disappointed by service several times. Specially when the hotel carries 4-star tag.

Rooms -
Wooden flooring & room's size is great. It's clean & modern. But, dear management, A hotel room is not a pub where dim lights are ok. Just 1 small light at centre of the big room is not enough. Try eating dinner while sitting on sofa & table provided in room. you can't see your food properly. There are lamps on bed side & study table, but what if i want to read newspaper sitting on bed?

Breakfast -
One day 1, I asked for Dosa & was told that it's not available, however on Day 3, I noticed Dosa being served. No Live counter in front, but they do make it in kitchen. Service speed is so slow that at the time entering restaurant, i asked for Dosa & didn't get untill i finished my breakfast & left.

Out of 5 days, on 2 days, didn't get water despite asking for it.

On 4th day, toaster for bread got out of order, the hotel couldn't get it repaired or replaced in 24 hours & the same was told to me again on day 5. This being located in heart of he city, not a isolated hill or a beach where you can't get things repaired in 24 hours.

On day 1, i also took Aloo Paratha, which i couldn't even break a piece from it with all my strength; avoided north indian for rest of the days.

Housekeeping:

From Airport, bought small Buiscuit pack from karachi Bakery for next 5 days. Found 2 buiscuits less on day 1 & another 2 less on day 2. Somebody (cleaning staff) couldn't resist eating them while cleaning my room. As the no. of buiscuits were less than 10 from day 3, he/she didn't dare to eat more!! Left few iscuits in room after check-out for them!!

Never perfect, when i checked in at 11PM, i found used water bottles in room as well as used soaps in bathroom.

Only on 1 out of 5 days, i got hand towel in my bathroom, rest of the days they simply didn't keep it.

They take anywhere between 15 - 60 minutes to send drinking water; once even 2 hours.

Wifi signal strength was very strong, but connection keeps on disconnecting very frequently; not possible to complete any bookings or transaction with frequent 'No internet connection'

Will never recommend or stay again for long trips.

Room Tip: In Standard room, they only provide two single beds with option of joining beds, No Queen/King beds...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TarunSurana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luminousoc, General Manager at Luminous One Continent, responded to this review, 8 August 2014
we are very sorry for the inconvenience you had , we will take serious action on this as to give u subtle reply i would like to inform you that we have changed the whole team .

as you have advised about the lighting we have most of the guests are business they need silence and dim light even then we make sure some type of controls where in it can be changed time ti time.


Regards,


Naveen
9618880983
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hyderabad hotels

pune
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2014

We had booked hotel for three days. When we tried to confirm with the hotel they said that no such booking is there. then they took lot of time to respond and finally his answer was we got a group booking today so we cancelled your booking. Such a greedy hotel with hopeless staff!
never ever think of this hotel for stay in hyderabad. Don't rely on them if they say that they have booked rooms on your name. Coward manager with horrible staff. a big bluff!

Stayed June 2014, travelled as a couple
Helpful?
5 Thank Kirti D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luminousoc, General Manager at Luminous One Continent, responded to this review, 8 August 2014
please give me the booking details because it will never happen in our hotel career yes there may be some chances if it is in a minus position , its actually a professionalism in hotel industry to atleast inform the guest that we have sold out .

its not only with our its actually a trend in our hotel industry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nagpur, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2014

Hotel staff was very arrogant, they were treating guests as if they are pAying for us. Asked for water 12 times but was not provided. We had paid for extra bed but the same was also not provided despite repeated requests. No cold Drinking water provided, when asked for cold water we were told by manger that chilled water was not available in entire hotel. Can anybody imagine that a four star hotel does not have a refrigerator? It took 25 minutes for check in, the receptionist was busy on his cellphone. No body accompanied us to the room we had to search the room ourself. On asked to bring the luggage the guard ordered us to bring back the car from parking to the gate so that he can take out the luggage or bring the luggage myself to the main enterance. Absolutely third class hotel, no service despite repeated requests. When contacted the manager he told us to call the room service for delay in service and he can't help us. I won't advice anybody to stay here if he doesn't prefer horrible experience. No value for money.

Room Tip: Never stay at this hotel .
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank AarishK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow, India
Level 6 Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 June 2014

I stayed in this property for two nights on an official trip. Great place, but has functional problems. Huge room without ventilation or natural light; irregular wifi (it never worked well for me during my entire stay). Food is good as in any place of Hyderabad.

The best is their staff and their attitude, very friendly, nice and positive

Room Tip: Ask for a room which has natural light; many of their rooms are enclosed and open nowhere
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kushal N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 June 2014 via mobile

Stayed recently with friends there during one of my friends engagement... really value for money

Plus points
Economical
Large rooms
Clean bathrooms
Good sleep quality
All sports channels
Situated in heart of the city

Improvement needed
Air condition
Fridge needed
Service speed

Overall two thumbs up

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shrinivaskhanolkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 May 2014

In the heart of Hyderabad City the Luminous One Continent is a very good choice to stay. Despite in the city, it 100 meters from main Abids road which make it peaceful atmosphere and also convenient for the guest who are in Hyderabad for business, official or tourism. The friendly treatment by staff add feather in cap. Food was excellent and full efforts were made to maintain desired taste. However, morning breakfast was excellent. There were dishes remembers originality of South Indian taste. Other items like continental, fruits, North Indian etc were available to cater need of each guest. I took a heavy breakfast as I did like it.

Room Tip: Hotel is in the market/commercial area and no natural beauty out side but all floors appears silent...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pramod53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hyderabad hotels
Gunfoundry
Royalton Hotel
Royalton Hotel
#30 of 316 in Hyderabad
568 reviews
Hotel Sai Prakash
#91 of 316 in Hyderabad
67 reviews
The Manohar Hyderabad
#48 of 316 in Hyderabad
468 reviews
Show Prices
Show Prices
Show Prices
Sultan Bazar
Hotel Mandakini Jaya International
Manasarovar The Fern
#38 of 316 in Hyderabad
308 reviews
Katriya Hotel & Towers
#252 of 316 in Hyderabad
748 reviews
Show Prices
Show Prices
Show Prices

Been to Luminous One Continent? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Luminous One Continent

Property: Luminous One Continent
Address: Methodist Lane | Above Brand Factory, ABIDS, Hyderabad 500001, India
Region: India > Telangana > Hyderabad District > Hyderabad > Sultan Bazar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #194 of 316 Hotels in Hyderabad
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Luminous One Continent 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Since it boasts convenient location in the center of Hyderabad, but still enjoys peace and quiet surrounding necessary for carefree vocation, Luminous One Continent is a perfect destination point for both business and leisure travelers. With its contemporary architecture featuring revivalist forms and motifs, the setting ideally mingles with the local surroundings – old business area along with historical attraction, namely Charminar, Salarjung Musuem, Hussian Sagar, Lumbini Park, Chomala Palace, Snow World, Golkonda Fort and many other beauties are located within close proximity to the property. Ramoji Film City is 35 KMS. Hyderabad Deccan Railways station & Mahatma Gandhi Bus Stand is 1.5 kms. Rajiv Gandhi International Airport is 25 kms. Boasting Art deco style with technologies carefully combined with refined traditional lines of business interior, Luminous One Continent features renovated and fully equipped premises. Among hotel’s facilities you will find a spacious hall specially designed for corporate and private events, full-service spa equipment and gym. All 90 guestrooms at Luminous One Continent feature contemporary light decor inspired by natural color drapery and fabrics as well as multifunctional furnishing and facilities. Both business and leisure tourists are certain to appreciate an in-room internet access, direct dial phone as well as high-quality pillows and orthopedic mattresses. The on-site restaurant, the Rigel, offers refined national and international cuisine inspired by locally grown ingredients and components. The authentic Golden Spreads Veg restaurant serves typical Lucknawi cuisine which features by the variety of spices, vegetables and meat components. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Luminous One Continent reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing