This was our first stay at this property, and I expected mediocre service and hospitality. That turned out to be a wrong assumption! I was pleasantly surprised with the service and hospitality of the staff, and the quality / design of the rooms. Breakfast was elaborate and very well served. Great food, both at Melange and Jewel of Nizam.
Only grouse was with the Travel Desk. We booked the taxi for airport drop, and the fare was included in the bill and already paid by us at the time of check out. After reaching the airport, the driver says that the the bill is not paid and he needs cash. Then I had to speak to the hotel travel desk, clarify the matter etc. which cost me 10 valuable minutes. The hotel should take note of this and train their respective staff adequately.
- Official Description (provided by the hotel):
- Refreshingly all new four star business chic hotel in a Heart of Hyderabad and only moments away from the citys main commercial, IT, shopping and entertainment hubs. Beautifully furnished in contemporary style, provides a distinctive level of luxury, comfort and value for money, also the gateway hotel to the city from the Airport. ... more less
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- Also Known As:
- The Golkonda Hyderabad Hotel Hyderabad