I stayed at the Lemon Tree Premier while attending a conference at the HICC centre nearby.
The room was clean functional in all respects, and the servicing up to a good standard. Internet access as functional the laundrey service good for the price.
The Citrus restaurant was very good and the breakfast service inlcuded in the price was excellent- I especially enjoyed the masala dosas which the chef would make on demand while you watched.
On the downside,the cost of drinks via room service was very pricey(over 200 rupees for a can of tonic water) and the service at the reception desk was often slow, which was annoying if you were in a hurry,
One incident was especially annoying and spoiled an otherwise very satisfactory stay.
I was leaving quite early in the morning and made apoint of ensuring the bills were all paid the night before and then checked with the desk that all was in order when I handed my card-key in and checked out (morning 21 July). I set off in the taxi rather pushed for time, but as it U-turned to get onto the main road, it was flagged down by Lemon tree security who insisted I return to the hotel , saying I had not paid.
This needless delay was not only humiliating, it nearly made me late for the flight. It was doubly annoying because the reception manager on the desk had had ample opportunity to check I'd paid my bill (as well as the hotel having my credit card details) when I checked out and was waiting for the taxi.
It's a shame that one moment of managerial idiocy spoiled my stay- but assuming this was an isolated incident it would not stope me recommending Lemon Tree Premier as a good option for travellers staying in HiTec city.
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- Also Known As:
- Lemon Tree Premier, Hitec City, Hyderabad Hotel Hyderabad