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“Great Place”
Review of Amrutha Castle

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Amrutha Castle
Ranked #76 of 317 Hotels in Hyderabad
Pune, Maharashtra, India
2 reviews
“Great Place”
Reviewed 28 February 2014

I stayed here for just two nights. This hotel is really good and they deliver what they promise. The check in was fast and I got a good and clean room so that made it all the better.

The hotel was full because of a wedding but in spite of this the staff were prompt with room service and any other requests. Breakfast in the restaurant was OK.

Our requests were promptly met. Great place will recommend.

Stayed February 2014, travelled with friends

Room Tip: Come early for the Breakfast, Rooms on higher floors are good
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SacKul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 8 March 2014
Dear Guest,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Bangalore
Level 5 Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 February 2014

I stayed at Amrutha Castle for a night on my way back from Delhi. My customer booked me here since his office was close by.

My flight was delayed and when I reached the hotel, there was none to take care of my baggage. The guy in reception did not know any language which I could speak-he struggled in English, Hindi and Telugu. After search and struggle, located my ‘booking’ and did ‘check-me’ in.

The property was an excellent location. Room was clean and there was a good work desk. There is nothing else to mention of this place.

The shower head was such an outdated one-the water from it fell all over the bathroom other than on my body. It is a pity they do not have faucets that work properly. The seal of bottle of ‘branded’ drinking water was broken and I couldn’t trust it. I opened the room curtain and what a pathetic view of hotel garbage piled up!

Breakfast-another disaster. There was nothing that was served hot. And it was just one guy who was taking care of the restaurant. And he too was present in with a lackadaisical manner and it was indeed demotivating.

And you need to provide over an hour for check-out since they seem to be lost as to how to check out a guest.

Overall, there are many other places in the near vicinity that offer superior value for money. It is time the management of Amrutha Castle pull up their socks and does something, else, Amrutha Castle will go into history!

Avoidable completely!! Trust me you won’t miss anything!!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BLR43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, General Manager at Amrutha Castle, responded to this review, 28 February 2014
Dear Guest,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments. We do take great care that our esteemed guest do not face any inconvenience, so on this occasion an acceptable standard has clearly not been met.

Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests. I would like to assure you that the matter has been taken up most strongly with the concerned department heads and necessary amends have been made to avoid the occurrence of such.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards

Sunil William
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hyderabad hotels

New Delhi, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2014

We had been to Hyderabad recently, & stayed at Amrutha a Castle hotel. We had made room booking a month earlier (as per feedback from cousin). Our stay of 4 nights there had been wonderful. It's premium central location, room & service quality are remarkable. Food variety are adorable to different palates. Their courteous behavior is appealing.
Deepak

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deep_pacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 28 February 2014
Dear Mr Rastogi,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 22 February 2014

Overall property is located well and very clean. The service is good. Beautiful poolside.

However the decor is quite outdated and requires upgradation. The furniture needs to be repaired and polished. the upholstery was dirty and needs drycleaning or change of fabric.

The placemats in the restuarant were very dirty. did not want to keep the spoons on it.

The food is nice but repitative. Also the refilling of food is slow. Also the food warmer should be placed as foods gets very cold in those dishes. The small flames are not good enough to keep the food warm.

While we were at the hotel between 13th - 18th Feb there was a wedding at the lawns downstairs which is fine. but the music was so loud. Sorry to say but the administration should take care of the guests staying in their hotel. Ideally the music should be stopped around 10-10.30 p.m. We had to call the reception several times before the music was halted.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepika T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 24 February 2014
Dear Ms Deepika,

Greetings from Amrutha Castle, Hyderabad!

We thank you very much for having shown interest towards our Castle.

It is with great concern I have made a note of your comments. We do take great care that our esteemed guest do not face any inconvenience, so on this occasion an acceptable standard has clearly not been met.

Customer feedback has always been an integral part of our learning, understanding and catering to the needs of the guests. I would like to assure you that the matter has been taken up most strongly with the concerned department heads and necessary amends have been made to avoid the occurrence of such.

Do let me know if there is anything else I can do to make your stay comfortable for future and I look forward to welcoming you back.

Regards

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
Reviewed 22 February 2014

Overall the experience in hotel was good. It was a family trip. Air conditioning inside rooms can be improved otherwise it reduces the sleep quality. The castle is centrally located and very to travel anywhere in the city. It is also advisable that sealed mineral water may be provided instead of re-filling the bottles.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 711bangalorerocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 24 February 2014
Dear Guest,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pine
1 review
Reviewed 21 February 2014

good property .excellent management

delicious food .

family environment
cooperative staff .
good hospitality .
best design hotel .
very well maintained swimming pool .birds and breeze of air make pool side experience amazing.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123jadhav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 24 February 2014
Dear Mr Jadhav ,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 February 2014

This is one of the oldest and the best properties owned by the Country Club. Though I personally harness a lot of grudge again the club, this hotel is a fine property. Lovely architecture. Good food. Good location. Try bargaining hard.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amar_mishra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_AmruthaCastle, Front Office Manager at Amrutha Castle, responded to this review, 14 February 2014
Dear Mr Amar Mishra ,

Greetings from Hotel Amrutha Castle !

Thank you for patronizing Hotel Amrutha Castle as your preferred hotel in Hyderabad. Our constant endeavor is to provide our guests a memorable experience.

We feel privileged by your good words of appreciation for the entire team and our property at large. It is feedbacks such as given by you that keeps the team motivated and encourages them to continue to deliver guest experiences.

We once again take this opportunity to thank you for your valuable feedback and look forward to welcome you to Amrutha Castle in the near future.

Warm Regards,

Venkatesh S
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amrutha Castle

Property: Amrutha Castle
Address: 5 - 9 - 16 Opp Secretariat, Hyderabad 500004, India
Region: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 317 Hotels in Hyderabad
Price Range (Based on Average Rates): £
Hotel Class:3 star — Amrutha Castle 3*
Number of rooms: 96
Official Description (provided by the hotel):
Complete getaway from mundane business class hotels – a centrally located 4 star boutique hotel in the city of pearls and minarets – Hyderabad. Built on the lines of a Bavarian Castle-Schloss Neushwanstien, this abode of royal luxury and gorgeous grandeurs is constructed in medieval European architectural style and is in front of the Andhra Pradesh State Secretariat, Hyderabad. ... more   less 
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Also Known As:
Best Western Amrutha Castle Hotel Hyderabad
Best Western Hotel Hyderabad
Hyderabad Best Western
Best Western Hyderabad

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