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“Excellent experience....” 5 of 5 bubbles
Review of ITC Kakatiya

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ITC Kakatiya
Ranked #7 of 305 Hotels in Hyderabad
Certificate of Excellence
New Delhi, India
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Excellent experience....”
5 of 5 bubbles Reviewed 28 March 2013

The ITC Kakatia in Hyderabad combines the best in comfort with a high quality of service. Ideal as a business hotel, it exudes EFFICIENCY all around. The rooms are well appointed, well maintained and ensures a good night's rest. The restaurants offer, in the best traditions of ITC Hotels, delectable and authentic cuisine, in a classy environment.

The highlight continues to be the quiet efficiency of Housekeeping. If you are a regular visitor, your special needs, even idiosyncrasies, are unfailingly taken care of, and provide that feeling of comfort which is so important to the frequent traveller!

Room Tip: Since the hotel is not too large, all rooms are equally good.
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  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, 30 March 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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888 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bellevue, Washington
1 review
5 of 5 bubbles Reviewed 21 March 2013

Truly impressed with the service I received from the staff and the multiple dining experiences we had at the hotel. The room was spacious, spotless to say the least and very comfortable. What really stood out for me was the service received while dinning at the hotel. The food was excellent, Chef was very personable and went out of his way to introduce new dishes and to check to ensure that we enjoyed the food and the rest of the staff were also excellent. I even had my own personal "tour guide" for the buffet. Kathleen was the perfect host!!!! along with Himmat and chef Srini.. Forgive me if I misspelled any names!

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacques b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCKAKATIYA, General Manager at ITC Kakatiya, responded to this review, 26 March 2013
Greetings from The ITC Kakatiya , a luxury collection hotel , Hyderabad India

Thank you for sharing your recent experience with us on TripAdvisor.

We are very happy to learn that your stay with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth and indigenous hospitality of The ladies and Gentlemen of the ITC Kakatiya in the land of Nizams , at Hyderabad India .

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 March 2013

I stayed at the ITC Kakatiya for one month on business travel. From the moment I arrived to the moment I checked out I was made to feel like visiting royalty. Absolutely excellent service from every department and member of staff I had contact with. I stayed in an Executive Club room, which had everything I needed and more to be comfortable; the room was serviced twice a day. The only slight criticism I have would be that the bathrooms are a little "tired" and could probably do with refurbishing, however there was no problem with any of the fittings, all were in efficient working order.
The bars and restaurants are a delight, particularly the Marco Polo Bar where Abdul reigns supreme as the best bar manager in Hyderabad. What a star! As a lone female traveller I felt totally secure and safe at the Kakatiya. I am likely to return to Hyderabad later this year and would have no hesitation in staying at ITC Kakatiya again.

Room Tip: If you want an interesting view ask for a front facing room. If you want a more picturesque setting...
See more room tips
  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tarnie0666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 March 2013

OK, it is a 5 star property – it SHOULD be great. Those of you who have traveled in India know there varying standards for the star system. In any case, this property lived up to all the expectations. It is not a new hotel, but it is impeccably maintained. The lobby and grounds are spectacular. The rooms are nice – not overly luxurious, but perfectly appointed. The restaurants are outstanding and surprisingly reasonable.

Only one observation; similar to many luxury hotels in India, when you check in they act like it is your privilege that you are allowed to stay there. With my AMEX Platinum (which assures SPG gold) I am provided internet complimentarily. It took 30 minutes and a personal appeal to the manager to get this granted. I really don’t understand this. In any case the manager was gracious and handled the matter apologetically.

Overall, a great stay at a great property and a very reasonable price!

I hope you find this review helpful.

Room Tip: Higher floors are better
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  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Uebermensch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 17 March 2013 via mobile

This is without a doubt a business hotel. Rooms are well equipped and wifi is a decent speed. The gym is ok, it certainly had everything you need for a short business stay and the pool is pleasant if you find the time.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Trolley_dolly0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai
1 review
5 of 5 bubbles Reviewed 17 March 2013

Very courteous and efficient service by Driver Fazal, Guest Relations Staff Anu & Ksenia, Chef Amar during my short stay. Food was delectable and authentic. A trip and stay to cherish. Kudos, Kakatiya Team...

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GypsyRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 12 March 2013

Overall, a very nice full-service hotel located centrally. (It's a long, crazy drive to Hi-Tech City, in case you're headed that way.)

The housekeepers, waiters, bellmen and recepion employees were very professional and attentive. The hotel is very secure, since they have lots of guards and search everyone who enters the premises (including x-raying your luggage.)

They serve a very good breakfast buffet, including cooked-to-order eggs, a wide variey of Indian food, and European fare. Their Kabobs and Curries restaurant was exceptionally good.

However, in my room, the plumbing made strange banging noises at all hours of the day and night, and the toilet and sink drains smelled like sulphur and rust. I'm sure you could do much worse in Hyderabad, but don't expect perfection.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TimInBako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ITC Kakatiya

Property: ITC Kakatiya
Address: 6 - 3 - 1187, Hyderabad 500016, India
Region: India > Telangana > Hyderabad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hyderabad
#5 Spa Hotel in Hyderabad
#6 Luxury Hotel in Hyderabad
#8 Romantic Hotel in Hyderabad
#9 Business Hotel in Hyderabad
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Kakatiya 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Itc Kakatiya Hyderabad
Itc Kakatiya Hotel Hyderabad

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