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“bad experience”

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Katriya Hotel & Towers
Ranked #287 of 345 Hotels in Hyderabad
Reviewed 28 November 2013

we reached hotel around mid night. hotel did not have booking for us. I had to call cleartrip to obtain the booking confirmation number. Apparently our booking was done by hotel for different dates. We had to wait for 2 hours for hotel to prepare room for us. Our booking was for 3 pax but extra bed was missing. We were however provided with a mattress on the floor as the hotel did not have beds. The overall service was poor. At buffet breakfast everything was cold. I would suggest, pay bit extra and opt for a better hotel.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Harpreet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 2 December 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 - 417 of 775 reviews

Reviewed 28 November 2013

When we say cheap, it means the standards and the property they have, you will get them at a very nominal charges as compared to other 4 star properties in the town. I stayed there 3-4 times in couple of years and I agree with few other reviewers that services are not very good but they are satisfactory. Rooms, Restaurants are very good. They have now opened a sky bar which is reasonably priced as compared to other properties and interestingly, it offers a great view of the city in night (but you might get few regular expensive liquors). They have a average swimming pool and gymnasium. The only minus point they have is their entrance (in a street besides main road). All and All, a very reasonable, comfortable and luxurious stay option.

Room Tip: Choose pool view rooms to avoid neighbouring apartment views :P
See more room tips
  • Stayed: April 2013, travelled on business
    • Value
    • Location
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2  Thank Musafir009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 29 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2013

I stayed in this hotel twice. First experience was very bad. The second was better. Why did i stay the second time if my first was bad? because i reached Hyderabad late and i didn't know much about other hotels.
During my first stay i ran out of drinking water bottle (complimentary). I requested to room service, restaurant, reception starting from 9.30pm till 12.00pm but no body came with water. The water came to my room at 7.00am! When i complained at the reception. Nobody was interested and i decided never to come back.
However, as fate would have it. My next stay was better. Thats why the average rating else i would have given it poor. Rooms need immediate refurbishing though. The plugs and switches are brocken. The handles of cabinets fall off etc..

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tuhin_del
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 29 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

i regret that i booked for three nights in this so called 4 star property..service poor,food overly priced and worst...staff dumb...
and if u r an indian ..lemme tell u...dre s no hand shower in the WC...so i kept trying my best to change my room only until i came to know..that none of the rooms have a hand shower in WC..washroom was small...n weird...its d worst place to stay in hyderabad!!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Geet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 26 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and thrive to maintain the standard to the desired level and to ensure that we exceed our guest’s satisfaction in all areas.

It was indeed sad to note your dissatisfaction over the services provide by our staff, your comments and suggestion are very well taken and corrective measures has been implemented and you would find positive change on your next visit.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

Katriya is in a very ideal location with 3 restaurants and spacious ambiance makes it a very economical hotel .Food in the sky Grill is very good though little expensive,room interiors are very good complimenting the roof and all other services. but the toilet is little old may be around 8yrs that makes it look different from the rooms.

Room Tip: please book through web Portal as you get a very good deal as much as 40% off which makes it afforda...
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kiran T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 25 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

Recently we had our cousin's wedding in Katriya Hotel and i took the responsibility of the Venue. Everything went to plan without a hitch. I was delighted that the Staff and Management took the responsibility and arranged everything as we asked. We invited all our friends and family members and all they were around and treated well by the staff. We were originally looking at having 270 guests but ended up with 305 people at the wedding, but the change in numbers caused no problems at all. Have to say the staff and management was unbelievably good. They did enough for us and the whole day was fantastic. Coming to the food it was unbelievable and all I can say is OMG all the items were excellent especially the starters and deserts were tasty. The chef was great and gave us some great advise. Every guest appreciated the food.

Room Tip: A Perfect hotel to stay in.........!
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vicky v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 22 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

This is my second visit to Katriya Hotel and seen lot of changes in it. I had visited this hotel last December on a Business visit and now i came to a marrige in the Banquet hall of Katriya. I had Stayed here for a week as its is my cousin's Wedding. I booked a tower room which is all time favorite room where i can found the beautiful lake view. They have completely renovated with all the things needed. They have started a new restaurant on the terrace with the lake view. I had my dinner here with my family and friends and i can honestly appreciate the ambiance and food. I loved the Kababs, Fish Tikka,Tandoori Mushroom and especially Kunda Biryani and next day we had the lunch in Kuchipudi restaurant in the lobby which portrays the true and complete Telugu food,the ambiance here with the beautiful pictures will bring you a good feel and pleasant atmosphere.All the dishes here are really delicious. Finally the banquet hall where we had a good time with all my family members, it is really spacious and well decorated. I really loved the hotel and i will definitely recommend this for all those who are looking for a pleasant stay.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sathik201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somaraju E D, Owner at Katriya Hotel & Towers, responded to this reviewResponded 21 November 2013

Greetings from Katriya Hotel & Towers!!!

At the outset we thank you for choosing the Katriya Hotel & Towers, for your stay on the last visit.
We thank you for sparing a few moments of your valuable time in- spite of your busy schedule to give us your feedback.

It is through continuous feedback, from our valuable guest such as yourselves, that we are able to objectively review the facilities and service we provide all across and to ensure that we exceed our guest’s expectations.

We are delighted to know that you have enjoyed your stay and hospitality with us and that you have found our associates to be efficient and courteous.

We look forward to welcoming you back at our hotel soon and if there is anything we can do to assist you for future bookings, please do not hesitate to contact directly on resv@katriyahotel.com.

Thanking you and looking forward to your continued patronage.

Warm regards,
For Katriya Hotel & Towers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Katriya Hotel & Towers

Address: 8 Katriya Hotel & Towers Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
Region: India > Telangana > Hyderabad District > Hyderabad > Panjagutta/Somajiguda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #287 of 345 Hotels in Hyderabad
Price Range: £22 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Katriya Hotel & Towers 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Katriya Hotel & Towers is the first class full service hotel in Hyderabad, which represents a unique combination of space and functionality in a contemporary ambiance, situated in Raj Bhavan Road. The hotel is conveniently located and well connected to the airport and railway station. It offers 225 rooms and suites, 18 banquet halls, a 24 hour coffee shop, elegant restaurants, and a lounge bar, the towers stand tall! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Ebookers and Evoline ltd so you can book your Katriya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Katriya Hotel And Towers
Katriya Hotel Hyderabad

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