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“Yatra - Incompetent staff and poor and worst services” 1 of 5 bubbles
Review of Falcons Nest - Banjara Hills

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Falcons Nest - Banjara Hills
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Yatra - Incompetent staff and poor and worst services”
1 of 5 bubbles Reviewed 30 September 2013

I have booked an international family package with yatra. At the first instance one sales executive siddhant singhal quoted a particular price which was subsequently enhanced by another sales executive namely nidhi sharma who admitted the mistake on yatra part for quoting the wrong price. Then another sales executive rizwana entered into the picture and sent me the mail quoting the final payments and further asked me to make the full and final payment in accordance with the mail so sent, as a pre condition for handing over the vouchers. A person deputed from Yatra thereafter collected all the payments from me. When i wrote three mails to yatra to hand me my vouchers, i received another call from one Yogesh kumar who alleged that i have made short payment? !! he sent me another mail enhancing the payment saying that previous executive had wrongly quoted the price. I say that Yatra is full of incompetent, uneducated and rude staff. none of the executive is trained to plan a trip and their incompetency only adds to your mental agony and loss of your time and money.they first take money from you (which they say is non- refundable) and then raise the package cost.... a total act of extortion. I will never recommend anyone to use Yatra services to plan a trip.

  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank AnuragManglaadv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
    15
    17
    7
    3
    5
See reviews for
10
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 September 2013

Good overall; staff courteous; rooms are clean; pricing is fair; strict enforcement of 24 hr check out is a tad unreasonable; food was good mostly - except that you need to be specific with instructions; else you get tons of oil!

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Chandrasekhar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 23 August 2013

room was spacious however not clean.. stains on the sofa, bed sheet looked as if not changed after previous use... no towels in room, on asking for the same reply was - we have one now, other one will give next day morning...no hot water! mineral water bottle was delivered by room service after 4 calls and 2 hours!

  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Remya N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hyderabad hotels

Kolkata (Calcutta), India
Level Contributor
127 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed 8 June 2013

At first I was little sceptic and shocked at the entry of the building and the layout of the rooms. Later on I realised that it was just like a normal residence apartment with about 8 rooms on each floor. The layout of the central dining table and sofas among the rooms gave you a feeling of home. It took me about some time to get adjusted with it but after I was through with everything, I fell in love with this place. The service was excellent and the staff very helpful and courteous. They do not have a running kitchen of their own but get you the food from nearby famous places like Chutneys, Almond house, etc which actually works in your favour. The rooms are good, spacious, neat and clean. I had booked it for 4 days by paying advance and my work was done within 1 day. So I had to cancel the balance days and I even offered them to deduct some amount towards cancellation, which they politely refused. They did not charge even a single penny though we cancelled at the last moment. Overall this does not seem like a money making machine but a passion driven business by the owner.

Room Tip: You can rent the cars from them as they have very well maintained cars with good chauffer and cheap...
See more room tips
  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PrakashAgrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Visakhapatnam, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 April 2013

First of all it’s a comfort apartment with adequate needs and some friendly staff. You cannot expect a Hi-fi hotel experience but its comfortable. You’ll be given a bedroom with attached bathroom in an apartment and rest of kitchen, dining hall etc. are to be shared. Room are just the way they shown in pic’s.

Pros:
Rooms have all those necessary amendments like TV, Wi-Fi, split AC etc.
Staff is friendly and willing to help.
They have a kitchen and cook if you are willing you can cook also.


Cons:
Hard to locate even locals don’t know (Call the staff they’ll come to pick up.)
Have to pre book your room and extensions should be mentioned as prior as possible.
Some common traveler’s traps (They might charge you for complimentary breakfast).

  • Stayed April 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chakrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed 12 February 2013

Don't expect it as a star category hotel with stellar service and luxurious rooms. Its just a well maintained service apartment with few polite people. Rooms are very good, spacious and clean. I went with a couple of elderly people who enjoyed the stay and they felt comfortable as of their home. I stayed for 4 days in a 3BHK in the apartment in banjara hills (Falcon's Nest own varied Apartments in different areas-choose the right one suitable for you) and felt much homely.

Rooms are modest-but more than enough and very clean.
Good Furniture though not great-but comfortable and well maintained (really).
Service a bit slow sometimes-but well cared and done.
Food often comes a bit late-but healthy and super good quality (amid AP's spicy foods).

Good Location: Main City but very calm and with minimal pollution as KBR Park is nearby. Had a very good sleep and enjoyed the serene days there.Decent price for the property.

Two strong recommendations:

1.Strong recommendation for a family with 4-8 members as the apartments are much better than hotels for a 3-5 days stay,though there may not be class leading facilities, basic ones are good.

2.Order your food earlier as it takes at least 45 min. but definitely taste the food. Good quality and hygienic as one's home.

Other than that no considerable negative points. Treat it as your home and stay comfy. There may be few lethargic service problems but they do exist in a typical house. Its an apartment not a hotel. Lives up to its promise. Stay in touch with the service members who were polite and supportive.

Hope it became my favorite in Hyderabad.

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank Qroam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thiruvananthapuram (Trivandrum), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 January 2013

It just an apartment with some boys around, you will have to cry for breakfast every morning and for any other service. If you have 4 extra people they will charge for the 4 and give you a small matress.

And don't give the room keys when you are out, you may lose something. My jacket gone.

  • Stayed December 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ikku07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Falcons Nest - Banjara Hills

Property: Falcons Nest - Banjara Hills
Address: 49 Road No 3, Hyderabad 500034, India
Region: India > Telangana > Hyderabad > Banjara Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #15 of 559 Speciality Lodging in Hyderabad
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Falcons Nest - Banjara Hills 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
Well located on Banjara Hills, in the heart of the city. Close to everything that matters. Elegantly furnished with everything from air-conditioned bedrooms, Wi-fi internet access. All our serviced apartments are professionally maintained with round-the-clock security. We also offer a range of services that include housekeeping, laundry and an in-house pantry service that make everybody living exceedingly comfortable. Our staff is as efficient as they are friendly. And you'll find we're surprisingly affordable too. ... more   less 
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Also Known As:
Falcons Nest - Banjara Hills Hotel Hyderabad

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