We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“It could be better..”
Review of James Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
James Hotel
Ranked #9 of 99 Hotels in Chandigarh
Certificate of Excellence
1 review
“It could be better..”
Reviewed 24 June 2014 via mobile

Everything except d indi spice restaurant service ..I thoroughly enjoyed d stay at park plaza.would love to visit again ..thx..I hope d service gets better at the restaurant though ..it was a poor n slow service given even after complaining twice while we were there for dinner..

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simran T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 28 June 2014
Dear Guest,

Namaste!

I would like to thank you for choosing Park Plaza Chandigarh as your preferred hotel for stay at Chandigarh. I am glad that hotel exceeded your expectations though the Indian restaurant had shortfalls. I apologize for the inconvenience caused and hope that this isolate incident should not change your impression about Indi Spice. We look forward to welcome you back at the hotel.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

597 reviews from our community

Traveller rating
    249
    251
    56
    23
    18
See reviews for
158
73
19
265
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

Our stay was HORRIBLE there. The staff is not at all friendly. Rest of the Club Carlson hotels are so good but this is the worst hotel i have ever seen. There were bugs in the bedroom. Bathroom doesn't have all the necessity things needed. Pool was under construction. We went for buffet there were not even napkins on the table. I must say spending 10,000 inr on one room was not worth. We regret it and will never ever go to PARK PLAZA hotel ever. Staff is toooo bad and have no records of earlier visits

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ishita009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 19 June 2014
Dear Guest,

Namaste!

I would like to thank you for your precious time spent in sharing constructive feedback regarding your stay at Park Plaza Chandigarh. I assure you that I would personally look into the challenges highlighted in the detailed feedback. Kindly note that our pool is now operational and I sincerely apologize for the inconvenience caused. I hope that this isolate experience should not change your impression about Park Plaza Chandigarh. I look forward to welcome you back at the hotel in person and request you to reach me directly on gmppc@sarovarhotels.com. Once again please accept my sincere apologies.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 14 June 2014

I stayed their in the month of May, had a great experience. As good as the city of Chandigarh. The hotel is centrally located, breakfast spread is very good both in variety and taste.Rooms are spacious and quite contemporary.
But what will really make me come back to this hotel is the staff would like to mention about the duty manager vishal who was very kind and helpful,would also like to mention about a girl who was also very helpful (forgot her name)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aliqureshi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 17 June 2014
Dear Guest,

Namaste!

I would like to thank you for choosing Park Plaza Chandigarh as your preferred hotel for stay at Chandigarh. I shall definitely share your motivating feedback Vishal and all team members. It would be my pleasure to welcome you back at the hotel in person.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
90 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 June 2014

First, this hotel is very well located - very near to the old shopping area. The staff here is excellent! Right from the doorman, to receptionist to housekeeping to restaurant staff. Everyone was so pleasant, and keen to make our stay enjoyable. The hotel facilities are at par with any 5 star hotel, but what stands out is the staff.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VK2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 17 June 2014
Dear Guest,

Namaste!

I would like to thank you for your time in sharing this motivating feedback on trip advisor. I shall definitely share this with all team members. It would indeed be an honour to welcome you back at Park Plaza Chandigarh.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 June 2014 via mobile

I stayed in Park Plaza Chandigarh for four nights from June 8 to June 11 while on a business trip . The location is very comfortable right in Sector 17 , not very far from railway station and airport. The staff is very courteous and helpful , special mention for Sonali who helped me with train reservations. The only problem i faced was getting mobile signals in my room . Overall a comfortable stay .

Stayed June 2014, travelled on business
Helpful?
Thank Deapak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 17 June 2014
Dear Mr. Deepak,

Namaste!

I would like to thank you for choosing Park Plaza Chandigarh as your preferred hotel for stay at Chandigarh. I have read and understood your feedback. I shall definitely try and work out a possibility to get better mobile signals in the room by contacting all network operators. I look forward to welcome you back at the hotel in person.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 June 2014 via mobile

Lovely hotel.
Great staff and service
Awesome food
Smiling faces all around
Good experience
Good location
Enjoyed my stay.
Great buffet breakfast too.
All the things you feel and need when starting at a hotel are provided here.
Only a small bit- the swimming pool needs to be bigger.
Also not too expensive for the kind of stay you get

Stayed June 2014, travelled with family
Helpful?
Thank rachitkakkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 9 June 2014
Dear Guest,

Namaste!

I would like to thank you for choosing Park Plaza Chandigarh as your preferred hotel for stay at Chandigarh. I shall definitely share this motivating feedback with all concerned. Look forward to welcome you back the hotel again.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, Chandigarh, India
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 June 2014

Park Plaza Chandigarh offered 5 star hospitality to common man .this is the unique quality .Maximum gathering at Lunch by free coupons .Great idea to attract crowd.this is not because it is new its really marketing technique

  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank harpreeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaurav T, General Manager at James Hotel, responded to this review, 9 June 2014
Dear Mr. Harpreeth,

Namaste!

I would like to thank you for your time spent in sharing such motivating feedback on trip advisor. I am glad that Park Plaza hospitality exceeded your expectations. I look forward to welcome you back in the hotel.

Regards,

Gaurav Taneja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chandigarh hotels
1.6 mi away
JW Marriott Hotel Chandigarh
2.7 mi away
Lemon Tree Hotel, Chandigarh
1.7 mi away
The TOY Hotel
The TOY Hotel
#7 of 99 in Chandigarh
4.5 of 5 bubbles 601 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Taj Chandigarh
Taj Chandigarh
#6 of 99 in Chandigarh
4.0 of 5 bubbles 1,202 reviews
2.9 mi away
Hyatt Regency Chandigarh
Hyatt Regency Chandigarh
#2 of 99 in Chandigarh
4.5 of 5 bubbles 380 reviews
7.7 mi away
Park Plaza Zirakpur
Park Plaza Zirakpur
#1 of 18 in Zirakpur
4.0 of 5 bubbles 728 reviews
Show Prices
Show Prices
Show Prices

Been to James Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about James Hotel

Property: James Hotel
Address: Block 10, Sector 17 A, Chandigarh 160017, India (Formerly Park Plaza)
Region: India > Chandigarh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 99 Hotels in Chandigarh
Price Range (Based on Average Rates): £
Hotel Class:4 star — James Hotel 4*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, Agoda, Priceline, TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your James Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing