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“Scope for improvement” 4 of 5 bubbles
Review of Pluz Resort

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Pluz Resort
Ranked #6 of 7 Hotels in Silvassa
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Scope for improvement”
4 of 5 bubbles Reviewed 17 December 2013

We stayed in this property for one night. Their reservations department really needs to go through an over-hauling. They were too confused.
Although the property is well maintained, I feel for a fairly new property the bathrooms are in a bad shape. Cleanliness of the bathrooms is something they should look into. Rooms are spacious and bright. Beds are comfortable....even the extra bed was comfortable.
Staff was friendly and very attentive.
Swimming pool was very well maintained and clean. Although the attendant did not inform us about the Jacuzzi which later we came to know is a fantastic one.
The disco in the property was fun.
Food is the best part of this resort. Outdoor games can be improved too. Toddler play area is good.

Value for money and Good for one night!

Room Tip: Choose a room facing the pool.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ANUJOHARI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
    29
    36
    17
    12
    7
See reviews for
46
9
Solo
0
8
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 15 December 2013

The resort is in d interiors,with difficult commuting options....
Though our stay was for 2& 1/2days,but with our minimal expectations, the experience was not even close....
As it is d place,Silvassa, does not hold much, it would have been much appreciable if d stay was good....here are the few TO DO list for this place--
As v arrived,d entrance was vacant to guide us atleast till d Reception,helping us with d luggage comes secondary which was a set bk.....
D room thoh well planned bt it is further not maintained properly...could c best of d fixtures bt den d hygiene was missing....(sensitive areas like washrooms).....
D Food was a saviour thoh....bt d service wasn't,d commitment towards time whn d dinner is to b commenced was missed both d days....
There is network issue so 1 good thng u cn sy is tat ul not get phone calls to trouble u.. :)
Wi-if is complimentary bt only in d lobby which u wish to avoid..
Recreational activities are agn a saviour bt den they r rly few of them....
D place SILVASSA anyways has hardly any option & all dis just added to our woes...
D staff though try der best to provide us best experience bt yet a lot has just pulled d experience dwn....
There are many areas of improvements to bring a pleasurable experience,working on small-2 things will bring great change in d overall experience,as for now it is not value for money...
To summarise, avoid the place till the time u get to hear a better review.

  • Stayed December 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sakshi0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Silvassa hotels

Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

We had visited Pluz Resort in Nov 2013. The resort was completely lit up since there was a marriage event. On our day of check-in there were a lot of check-outs hence the management was a mess.

Room Cleanliness - Good (bathrooms seemed little dirty however it seems to be designing issue)
Hotel Cleanliness - Well maintained
Hospitality - Good
Service - Average
Food - Very Good
Swimming Pool - Clean (the best part was the Jacuzzi. The pool boy insisted to start the empty Jacuzzi only when are inside it. It was an amazing experience and thoroughly enjoyed it).

Over-all hospitality was good and a nice experience.

Nearby Locations to visit: Jhampore Beach (for camel and horse rides and some water sports)
Lion Safari - has only 1 Lion there ;)
Deer Park - go on a weekday, on a weekend it is fast and furious ride.
Shikara boating

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank VinayBagla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 6 December 2013

Should not be called a resort, the staffing / reception system very unorganised.

Rooms:
Rooms are spacious but not clean. Towels etc are dirty grey and not fresh....would advice anyone going here to take there own. There is no daily clean for the room. Wardrobes are present, but no hangers, so how do they expect you to use the wardrobes i do not know! On requesting hangers, you get given ONE!!! The is no iron facility in the rooms and again, when requesting an iron from reception, you get told there is none and they have a chargeable laundry service that can 'press', but that only operates on certain days! Appalling!!! Considering the hotel was hired for a wedding function, you would expect them to have things like irons and hangers easily available.

No fridges in the rooms so cannot keep any drinks cold.

Food:
Food is fine and plenty of variety available. However basics for breakfast seem to be very difficult for the staff to grasp, eg having tea / coffee ready at the same time as the rest of breakfast, and preparing enough simple toast.

Checkout:
On returning from breakfast back to our rooms, we discover that
rooms are already unlocked (by staff) even though its well before checkout time. Then when you down with your luggage the staff run after you, not to help you with your luggage, but to get your room key off you, just incase you run off with it!!

So all in all, no standard of customer service exists in this place. For a new resort, this is appalling and standards need re-vamping if they wish to get any return customers or even any new customers.

  • Stayed December 2013
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank t112p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
india
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 27 November 2013 via mobile

Went to pluz for my cousins marriage this place is quite inside from the main highway but once u reach there place has gives u a feel of a nice 5* resort clean spacious nice ambience
The rooms are big and neat
The pool area is nice with spa located close by
Good landscaping as I was in marriage can't review on the food part but the staff was courteous and understanding
This place is now on my next holiday list

Stayed November 2013
Helpful?
1 Thank RPK13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surat, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 November 2013

having 5 star looks but lacks professional mangement, like proper cleaning ,food below average,gym not at all working only for name sake,swimming pool great ,rooms interior great,conferrence hall great ,if food ,gym not taken care the great property like this will not get the worth which it deserves,food requires immediate attention.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank nlshmodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 7 November 2013

It should not be allowed to be named as a resort. It jsut has a swimming pool, besides that no recreational activity. There are gardens which would be better if used for marriages or hosting parties, but jsut big gardens doesnt entitle itself to be called a resort. Even gym was not functional.
Interiors of room were quite pathetic
food was ok.

  • Stayed September 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank abhsihekmahesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pluz Resort

Property: Pluz Resort
Address: 203 3 | Naroli, Silvassa 396230, India
Region: India > Dadra and Nagar Haveli > Silvassa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Silvassa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pluz Resort 3*
Number of rooms: 75
Official Description (provided by the hotel):
Each of the 75 spacious guest rooms including Suites at the Resort features modern conveniences including a large television, complimentary Wi-Fi Internet access and mini bar. In order to ensure safety of our guests, we have Smoke Detectors, Water Sprinklers, Hi Tech Fire Fighting Equipment, Fire Hydrant System and Safe Lockers in the rooms and lobby of the resort. ... more   less 
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