An Aggressive take over of an old property by The Deltin group.. a fine transformation into a huge, beautiful looking.. fully equipped hotel.. The main attraction ? THE CASINO .. which they guarantee shall start in the month of October 2014.. when they get the license for it.
As I mentioned above the property is huge.. beautifully made.. well equippped... with a pool, a gym, a spa, a retiring room with different activities.. two fully operational restaurants and the Signature bar & lounge 'whiskys'.. and extremely spacious rooms..
However not all is well here.. the house keeping and room service is terrible. Literally had to call for one thing 4 - 5 times. Even after informing the senior managers there didnt seem to be any improvement on that front..
The pool is the other 'Achilles Heel' for the deltin group. HUGE pool but the real mess lies inside the water. The 1st day we entered the pool it was impossible to keep our eyes open under the water as the chlorine level was definately way beyond the permissible levels for sure. Broken tiles all over the pool didnt help as the pool is all of 5 feet deep. The Egdes of the pool were sticky n slippery due to the moss formation probably formed due to non maintainance of the pool. One family with kids found a glass inside the pool.. which the hotel claims could be as a result of the bar near the pool.
If they sort out the service aspect and the pool problems.. and manage to get their casino license on time.. they will cement their place as the most reputed and watched after hotel in Daman and will give Goa a run for its money and tourists
Special mention should go out to the team at the deltin headed by Mr. Blendin Lewis. They tried their best but could not keep up I guess due to staff shortage or unexperience, But they were courteous all the way through.
I wish them luck and I hope they do take peoples opinions seriously.
- Official Description (provided by the hotel):
- Welcome to The Deltin, India’s largest integrated casino resort. This sprawling, luxurious, 176-suite hotel is the perfect getaway for gamers and vacationers. Add to this four gourmet restaurants, three bars, high-end retail stores, all-natural spa treatments, and a unique poolside bar with live music, and you have the ultimate destination for both large and small groups. ... more less
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