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“Perfect Place For a Wind Down”

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Country Inn & Suites By Carlson
Ranked #13 of 66 Hotels in Candolim
Reviewed 22 November 2012

We have just returned home after spending 14 nights at Country Inn and Villas in Candolim.

Our holiday was made by having this great place to stay and base ourselves from. It's best redeeming feature are its staff. They are allso helpful, they practically fall over themselves to assist you in any way possible.

We arrived about 1.30am to a fairly deserted place, not quite sure what to expect. Check in was simple and we went to our room, which was clean, good air con and spacious. We were slightly concerned that there was no bar open or any signs of life at all. I was told we could order room service for anything we liked. I ordered a few things as we were starving, really expecting some offerings straight from a freezer or similar. What turned up about 20 minutes later was a little gourmet, freshly cooked feast! We could not have been more wrong. The food was exquisitely cooked and fresh, all washed down with 3 ice cold Kingfisher beers.

Throughout our stay, everyone concerned with the hotel were fantastic, without any exceptions. The rooms were cleaned immaculately, the breakfast was varied and plentiful.

My only concern with the hotel is that they do not market their evening meal offerings very well. we were aware of some themed evenings, such as BBQ or seafood, but hardly any mention was made of it to the guests. Consequently, although several tables were laid outside for potential guests, there was hardly any take up at all, which was a shame.

All in all, we cannot rate this lovely place highly enough and even though Goa is a large place with several accommodation options, we are already looking to book the same time at this hotel next year. Thank you very much.

  • Stayed: November 2012, travelled as a couple
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3  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 26 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We are delighted to note that we have met your expectations at Country Inn & Suites By Carlson, Candolim, Goa. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are happy to know that you found each aspect of our hotel including staff, food, room service and housekeeping very nice & efficient. We've also noted your suggestion about our theme evenings and Barbecue and shared it with the team and will definitely improvise upon it.

We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services. We commit that we will always welcome you with open arms and run from pillar to post to make your stay wondrous enriched with beautiful moments and unforgettable memories. We are waiting for you for yet another beautiful stay with us.

Kind Regards,
Sumit Goyal

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1,305 - 1,311 of 1,388 reviews

Reviewed 22 November 2012

For those travelling from the UK and staying in Candolim, this recently refurbished hotel which my partner and i stayed in w/c Nov 13th will be presently suprised. The accomodation is modern and would meet/exceed UK standards. Rooms tend to overlook the pool area, which can be loud, especially as many indian families were celebrating 'Diwali'. Small balcony,which is adequate and rooms tend to have a shower room rather than bath,by normal Goan standards they are excellent. Staff are very friendly. Breakfast is good, although can be busy, chef was their to make omelettes etc. For those who have a late flight back to book the room (from 11am checkout) until your flight home costs 5,500 rupees. For those who like comfort in the rooms, there is a flat screen tv,tea/coffee facilities,complimentary water, iron and board,hair dryer and toiletries. Location is fine, you may have to carry your bags from coach dropping off point. It's a pleasant 5 mins (at most) to the beach. Plenty of restaurants within walking distance, excellent value for money,large kingfisher anywhere between 70 to 100 rupees.If you are going tp the beach, where the coach drops you off turn left,cross over,straight down is the beach road, try the food in VJ's shacks, great quality (they probably all are)...pre order tiger prawns/lobster superb!
Happy to answer any questions.

Room Tip: If you want to keep the room on,ask 24 hours before you leave.
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  • Stayed: November 2012, travelled as a couple
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2  Thank Dinaspowys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 26 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We candidly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are pleased to know that you had a pacifying stay at our property. Thank you for your kind words regarding our, services, rooms and food. Such beautiful words of acknowledgement have always been our strength as they motivate us to work harder and deliver better.

We will always welcome you with open arms and run from pillar to post to make your stay wondrous enriched with beautiful moments and unforgettable memories.

We look forward to see you again.

Kind Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2012

We stayed over for 7D/6N and it pretty much became a home away from home. The staff was very friendly and extremely helpful and my 4 year old daughter loved the pool, the garden and the hospitality of the staff.
The architecture of the hotel is Goan / Portuguese inspired and the fact that it's 100 m inside of the main road makes it perfectly quiet and serene, lends nice feel of having come in an altogether different world. The approach slightly disappoints but then because of the same reason the impact of the property gets enhanced once you enter.
The rooms are very elegantly done, chic interiors with latest decor and contemporary furniture, beautiful lighting and well placed mirrors. The bathrooms are spacious and well done but have only a basic shower and could do with some latest fittings if not a bathtub.
The gym is decently equipped and the Spa is about to be started. There are Suites that were currently under construction and could be something worth the wait. The pool is absolutely beautiful, nestled amongst the coconut trees with special section for the kids.
The breakfast spread is quite good, with some regular items everyday and around 40% of the items being changed everyday to provide variety. The staff tries it's level best to cater to whatever requirements you may have.
To name and highlight some of the staff is an extremely tough job considering our long stay and everyone we came across being so nice.Parul/Minakshi and Sagar at the front desk. Kamal in housekeeping, Dushmant in the gym, Gurudas at the pool, Akashdeep, Sachin, Jaiman and last but most importantly Pravin(Head-chef) in the kitchen. Each and every one of them and many others contributed to making our stay very very memorable at the property.
Co-incidentally, it was also my wife's birthday during our stay there, and as soon as I managed to communicate this to the staff, they went all out to make her feel special. There was a cake and a special dinner by the pool, which definitely made her birthday one of the best.
I think the overall experience was as superlative as it was possible for it to be. The staff was just superb. I mentioned it to Operations Head and Director Sales that often having experienced service excellence at Taj properties, the staff at Country Inn came very close to providing the same level of service.

Room Tip: For a pool view room take the rooms towards the inside of the hotel. Sometimes it can get noisy arou...
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  • Stayed: October 2012, travelled with family
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2  Thank TheTravellerNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 26 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We express our gesture of gratitude towards you for sharing your experience with us on Trip Advisor in elaborate detail. It is a pleasure to know that you loved our Hotel and services rendered. It is Guests like you who motivate us to work harder and deliver better every time.

I would like to inform you that we have bathtubs in Suites which are operational from 15th of November and SPA is also operational now and I hope you'll visit us soon again to experience the same.

Parul, Minakshi, Sagar, Kamal, Dushyant, Akashdeep, Sachin, Jaiman and Pravin all are very thrilled and excited to know special mentions from you and they send their thanks and regards.

We cannot thank you enough for choosing to stay at our hotel and giving such a wonderful review to other fellow travellers.

I do hope that we will have the opportunity to see you with us again, soon.

Kind Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2012

Firstly this is one of the best hotel customer service wise for me this year. Everything from checkin to Checkout was perfect. Made my trip to Goa a memorable one. I would like to thank the the lady in front Desk Ms. Minakshi and also her manager for the wonderful customer service they extended during my stay.

  • Stayed: October 2012, travelled as a couple
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1  Thank Pradeeshs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 8 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We candidly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are pleased to know that you had a pacifying stay at our property. We are elated to know that you liked our stupendous services, perfect check in and checkout procedures and other amenities at the hotel. Such beautiful words of acknowledgement have always been our strength as they motivate us to work harder and deliver better.

We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services. We commit that we will always welcome you with open arms and run from pillar to post to make your stay wondrous enriched with beautiful moments and unforgettable memories. We are waiting for you for yet another beautiful stay with us.

Warm Regards
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2012

We had the best time staying in the hotel. The staff was so friendly and helpful, right from managers to chef to house keeping to staff at the reception.
It was my first trip to goa with small kids and i was very worried about the food, but thanks to all the chefs who helped us and made this trip a memorable one :-)

  • Stayed: October 2012
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Thank ReemaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 5 November 2012

Dear Guest,

Namaskar, greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We candidly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are pleased to know that you had a pacifying stay at our property. We are pleased to know that you liked our excellent service, friendly and helpful staff, scrumptious food and other amenities at the hotel. We are happy to know that we have been able to make your trip memorable one. Such comments have always been our strength as they encourage us to work harder and deliver better.

We would like to bring to your notice that your valuable comments and suggestions are always treasured as they help us to lead the royal road of hospitality and service. We are here to welcome you always with open arms for another astounding experience enriched with wondrous moments and unforgettable memories with us. We are waiting for you for another beautiful stay with us.

Warm Regards
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2012

earlier had booked for 3 nights , later extended it to 5 nights. Rooms were very comfortable . The hotel itself has been very beautifully kept. Food was good. Staff were friendly & a special thanks to Indra.
The only issues was service of the food & breveages at restaurant and pool side was very slow.

overall really enjoyed the stay & had fun. I loved the locaion , very close to candolim beach.

  • Stayed: October 2012, travelled with family
    • Value
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Thank anilagarwal_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 5 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We wholeheartedly thank you for sharing your experience with us on Trip Advisor and highlighting the areas where we need to work harder. We are pleased to know that you liked our location, well appointed rooms, scrumptious food and services of our friendly and courteous staff. Such comments have always been our strength as they motivate us to work harder and deliver better.

As far as your grievances are concerned, we apologize for the same and would like to assure you that on your next visit we will provide you with stupendous stay at our property free from any kind of grievances. We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services. We commit that we will always welcome you with open arms ensuring you a wondrous stay enriched with beautiful moments and unforgettable memories. We are waiting for you for yet another beautiful stay with us.

Warm Regards
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2012

Nice rooms... Took a superior room/suite. Good pool, courteous staff, decent b'fast spread. Close to the beach. Great restaurant named Top Nosh walking distance from the hotel.
They let us entertain guests in the room till late, which was great. I asked for wine glasses, but they never arrived! Thankfully too drunk and happy to worry about drinking wine from coffee mugs!
Gym equipment could have been much better. That was a major miss!

Room Tip: Ask for pool/garden view rooms... But not near/next to the pool
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  • Stayed: October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Luggage_Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson, responded to this reviewResponded 1 November 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Candolim, Goa!!

We wholeheartedly thank you for penning down beautiful lines of appreciation for our hotel and its amenities. We are pleased to know that you had a pacifying stay at our property. We are elated to know that you liked our well appointed rooms, pool, courteous and friendly staff, scrumptious breakfast spread, room tip and other amenities at the hotel. Such beautiful words of acknowledgement from the guest always motivate us to perform better thereby leading the royal road of hospitality and service.

As far as your suggestion regarding Gym is concerned, we would like to inform you that it has been taken into consideration and we are working on the same. We also genuinely retract to your other grievances and assure you that on your next visit we will provide you with stupendous stay at our property free from any kind of grievances.

We would like to inform you that your feedback is treasured and taken most seriously as it enables us to monitor and improve care and services. We commit that we will always welcome you with open arms ensuring you a wondrous stay enriched with beautiful moments and unforgettable memories. We are waiting for you for yet another beautiful stay with us.

Warm Regards
Sumit Goyal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson

Address: Bamonvaddo, Candolim, Bardez 403515, India (Formerly Girasol Beach Resort)
Phone Number:
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Candolim
#8 Family Hotel in Candolim
#8 Luxury Hotel in Candolim
Price Range: £71 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites By Carlson 4*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites By Carlson, Goa Candolim. One of the most conveniently located hotels in Goa, India, the Country Inn features a pristine setting near Candolim Beach and offers easy access to the best tourist attractions in Goa. Guests at our beach hotel in Goa can enjoy stylish and comfortable rooms with all the amenities needed for an enjoyable stay. The Country Inn & Suites also offers on-site dining, an outdoor swimming pool, well-equipped Fitness Centre, on-site banquet and conference facilities and complimentary wireless Internet access. Reserve your room today and experience one of the best hotels in Goa, India. ... more   less 
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Also Known As:
Girasol Beach Hotel Candolim
Country Inn & Suites By Carlson Goa/Candolim

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