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“Memorable Holiday”

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Country Inn & Suites By Carlson
Ranked #13 of 66 Hotels in Candolim
Mumbai (Bombay), India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Memorable Holiday”
Reviewed 1 July 2014

I stayed with a group of friends for 3 days in the hotel for a holiday. As expected, the hotel was great at service. The food was amazing as well. Baga beach, Aguada fort and Tito's were close. The view of the pool and lawns from the rooms was the best part of our stay.

There was just one problem. The door lock of the room malfunctioned during our stay. The room couldn't be locked. When we came back to sleep, the lock kept beeping loudly. The hotel was very prompt to get their maintenance guys to repair it anytime but it couldn't be repaired till we left.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ImAnandP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 4 July 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

It is delightful and flattering to receive such a positive review from you. Country Inn & Suites by Carlson, Candolim, Goa endeavors to make every guest comfortable and takes care of their every request and requirement. We are glad to have been able to impress you with our impeccable service, our delicious gastronomic wonders and our proximity to the beaches and other areas of great tourist interest.

Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence. Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate action wherever required. We apologize in deep sincerity for the inconvenience you had to face during your stay with us. the issue has already been rectified and taken up in a proper forum and measures have been taken to make sure that such incidents are not repeated in future.

We extend a warm invite to you to return soon to the hotel and spend another memorable holiday with us!

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (366)
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English first
Hyderabad, India
1 review
Reviewed 26 June 2014

Decent location away from the crowded touritst areas yet close enough to get to the popoluar hang outs. Good rooms, and nice pool. Food is not bad but could be better. Channel selection could be better.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Abudool H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 28 June 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

The generosity of your compliments that you have so kindly showered upon us at Country Inn & Suites by Carlson, Candolim, Goa on Trip Advisor, is a matter of sheer happiness and great pride for us. Our tranquil and convenient location, our proximity to areas of tourist interest, our spacious and comfortable rooms and our gorgeous pool have been a source of delight for our patrons. We are glad to know that it brought you much enjoyment.

It is great to be appreciated for the efforts that we put in every day for our guests. Encouragement such as this from our guests brings in a zeal and great fervor to perform better every day. We have passed your suggestion over to the relevant departments and they shall make sure that no such issues crop up on your next visit.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such holiday to cherish!

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 4 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 June 2014

Stayed here for 3 nights during june 2014. Booked this through agoda.com after reading reveiws in TA. Hotel and services are as expected and as mentioned by several others in their reviews. check-in was very quick, pool is cleaned daily and surroundings are well maintained. Breakfast buffet spread is huge with indian and continental dishes. Staff are very attentive in refilling the dishes and serving hot dosas/omlettes/puris/tea/coffee. Location is walkable to main road where there are many awesome eatery joints and spas but maintained its calmness. may be 1 km from candolim beach and is just opposite to Fortune hotel.
Only negative points are Wifi available at only lobby area which is dead slow and spa was not functional,, Great place for family with kids to relax or play in pool.

Room Tip: all rooms are facing pool or garden. so any room is fine..
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chowdary10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 28 June 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

Heartfelt thanks to you for taking time out to write such a compliment ridden review of our hotel and for sharing it on TripAdvisor. Country Inn & Suites by Carlson, Candolim, Goa proudly boasts to satisfy all its patrons with our quick and efficient service, our high standards of cleanliness and maintenance, our big spread of delectable delights at breakfast, our attentive staff, our convenient location in close proximity to other areas of tourist interest, our tranquil ambiance and our gorgeous pool. It is heartening to know of the pleasure you experienced with us.

Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence! We have passed your concerns on to the relevant departments and they will make sure that you do not face these issues on your next visit.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 June 2014

Stayed for a night but was very happy with the room and location. Rooms were perfect and bathrooms has hot and cold water supply anytime od day. Dinner at the restaurant was really tasty.
Complimentary Breakfast was also excellent.

KEEP IT UP GUYS.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepakindu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 27 June 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

We at Country Inn & Suites by Carlson, Candolim, Goa thank you from the bottom of our hearts for taking some of your precious time out to shower such generous compliments upon us and for sharing it on TripAdvisor. We are flattered to know of the delight our spacious and comfortable rooms, our convenient location, the high standards of our facilities and amenities and our delicious culinary delights at dinner and at breakfast brought to you.

The compliments that you have so generously showered upon us goes on to motivate us to take even greater efforts to work harder to achieve even higher levels of our guests’ satisfaction.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2014 via mobile

Stayed there for 2 nights during the super busy and festive time between Christmas and new years in Dec '13 ...this was my first stay at any country inn property. Had a very delightful stay..top notch service...very helpful staff.. Rooms were good too...location of this property is just amazing... Just a few mins walk to the main road.... only negative point was the food...didnt enjoy the food that much ....from an indian perspective, it was quite bland ..also most of the food was repeated the second day for bfast. Overall a great option in north goa.Would definitely recommend this property to others.

Stayed December 2013, travelled as a couple
Helpful?
Thank Vk87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 28 June 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at Country Inn & Suites by Carlson, Candolim, Goa. We are glad that you liked our impeccable service, our helping staff, our comfortable rooms that are well appointed, our convenient and tranquil location and our proximity to the main road.

Your appreciation of our efforts to make your stay pleasant goes a long way to encourage and motivate us to strive harder to achieve the highest level of our guests' satisfaction. We apologize for your dissatisfaction regarding the food and have initiated the process to revamp the menu and include more variety in the same.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mangalore, Karnataka, India
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 June 2014

its an old hotel but the way they have maintained it is all awsome!! everyroom has awsome veiw whether its pool or garden!! after a lot of research i took this hotel, hospitality awsome, place awsome, serenity awsome, privacy awsome, cleanliness awsome, pool super awsome, only thing that took away the points were sometimes weird smell from back side and number too food is highly overpriced!! else perfect place for a vacation whether be a couple or be a family or just bunch of dudes

Room Tip: take the room by the side of pool at the xtreme end if u want privacy
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 4 July 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

It is refreshing to have received your review about the experiences you have had as you stayed with us at Country Inn & Suites by Carlson, Candolim, Goa. The review that you have been so generous to share on TripAdvisor offers a very constructive feedback and a fabulous acknowledgement of the positive parts of the hotel and we are grateful to you for that. It is great to know that you have enjoyed our comfortable and spacious rooms with fabulous views, our warm hospitality, our tranquil surroundings, our attention to privacy and discretion, our high standards of cleanliness and maintenance, our gorgeous mirror still pool and our charming appeal for families and singles alike.

Please be assured that the feedback we receive from our guests is of great importance to us and we take immediate corrective measures wherever required. We apologize for the inconvenience you faced during your stay with us. However, we would like to mention that the hotel is in a residential area and it might have happened that the smell might have been coming from one of the houses around. We assure you that this certainly is not a common incident and definitely not be repeated. The prices on the menu have been decided after a deep research of hotels of similar standing in the area and are quite competitive.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Raman Kaul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
Reviewed 24 June 2014 via mobile

We were Two couples.. after a lot of research of which Hotel to select for our next stay was a big Hustle as the Goa season for stays n holidays is never over. We than Zeroed down to Country Inn...
D Welcome was Warm but could be better with a nice welcome drink n a cold towel for refreshment as v do d formalities of checkin. D Rooms are amazing with view of d pool n d lawn area, Soft Beds.. N Bathrooms were clean n well maintained.
We had dinner at d restaurant, d Choice was good but can b better in terms of variety they provide. Breakfast was filling and very tasty...! We enjoyed d Stay n wil defn try other Country Inn properties too!!! In all Had great Time

Stayed June 2014, travelled with friends
Helpful?
Thank Rhialotlikar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-CISCG, General Manager at Country Inn & Suites By Carlson, responded to this review, 28 June 2014
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Candolim, Goa!!

It is delightful to receive such kind & positive reviews from our patrons at Country Inn & Suites by Carlson, Candolim, Goa. We express our sincere gratitude for the wonderful compliments that you have shared on TripAdvisor. We understand that our warm welcome, our fabulous rooms with a lovely view, plush beds, our high standards of cleanliness and maintenance, our delectable culinary delights have brought you much pleasure and we are much delighted by it.

The appreciation that you expressed goes on to motivate us greatly to work harder to achieve the highest levels of our guests’ satisfaction. As a practice we do welcome our guests with a cold towel and a welcome drink. We are extremely sorry that we missed out on welcoming you in a proper fashion.

We hope for you to return soon to the hotel so that we may help you to experience all the aspects of our hotel, our city and our hospitality.

Warm Regards,
Raman Kaul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson

Property: Country Inn & Suites By Carlson
Address: Bamonvaddo, Candolim, Bardez 403515, India (Formerly Girasol Beach Resort)
Phone Number:
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Candolim
#8 Family Hotel in Candolim
#8 Luxury Hotel in Candolim
Price Range (Based on Average Rates): £
Hotel Class:4 star — Country Inn & Suites By Carlson 4*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites By Carlson, Goa Candolim. One of the most conveniently located hotels in Goa, India, the Country Inn features a pristine setting near Candolim Beach and offers easy access to the best tourist attractions in Goa. Guests at our beach hotel in Goa can enjoy stylish and comfortable rooms with all the amenities needed for an enjoyable stay. The Country Inn & Suites also offers on-site dining, an outdoor swimming pool, well-equipped Fitness Centre, on-site banquet and conference facilities and complimentary wireless Internet access. Reserve your room today and experience one of the best hotels in Goa, India. ... more   less 
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Also Known As:
Girasol Beach Hotel Candolim
Country Inn & Suites By Carlson Goa/Candolim

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