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Reviewed 24 October 2017 via mobile

We visited this hotel in 19th Oct. We made booking all of a sudden. Booked 2 rooms. As we reached there the receptionist was nice and alloted a room in front of the main building. As we entered the building we valued the hotel.. It was not at all maintained. The house keeping showed us the one room.. When we asked where is the second room he said it's on other side of the building have to go the away down from 3rd floor to another building side which is again on the 3rd floor on the other side.

As we made the payment through Gobibo we requested refund or to give us a better room. He asked us to wait.he made a call to his boss. We requested a room which is better and which is close to each other. They have a rooms which is close. One room was Okey. The other is have the basic lighting. No CFL bulb either was very dark.

And again we raised our voice. Asked us to wait and after one hours of waiting they gave a rooms which is Okey..

This is a average hotel to be frank but I am giving one rating because of the way they treated us (customers) let this be a lesson to you. You had rooms and you made us wait for nothing... So that you get the worst review from us.

There is lot of better place than this.. For the same price range

Stayed: October 2017, travelled as a couple
Thank FadilA153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017

Our conference participants had a very good time. The conference hall was just the size we needed with sound system provided etc. which really helped us a lot. The staff was pleasant and friendly. The rooms were to our expectations. Service in general, we had no issues with. We made some eleventh hour demands and the management was very accommodating. The food was excellent. Monica co-ordinated us very well and responded to all our texts and communications....but we like Jesus the most !!:)

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Pamela d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Pros
Pool and plants around looks nice. That's all.

Cons
1. The hotel looks old - no lift, old tiles, old bathrooms, very old rooms, more like waiting for a change
2. No WiFi in room. Only in lobby
3. Very strict on checkout timings and extended stay for an hour or two becomes chargeable even during off season.
4. Breakfast was just okay
5. Prices shown on website was exclusive of tax. Taxes are payable at the hotel
6. Sad pool table and gymnasium
7. Breakfast buffet closes by 9:30.
8. Dark corridors
9. Old ACs
10. Not so clean towels

In short, it's a budget hotel which looks fine from outside (or in pictures) but in actual it's stuck in past. The same goes how customer service and management works. Opt it, if you can live with above cons.

Stayed: September 2017, travelled with friends
Thank Jos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017 via mobile

Our recent, relaxed stay at Alor Grande was one of clean comfort and convenience. Alor offers lush greenery, courteous caring staff and a restaurant that readily supplies, a limited, but good variety of Indian, Goan and Continental food. It's location is perfect for immediate transport, a variety of restaurants and (should one need) shopping at the superstore Delphinos or the smaller shops in its surrounds. In a word Alor Grande is THE place for a very comfortable stay.

Stayed: June 2017, travelled with family
Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017

We have stayed between 17th to 19th May'17 and services are not up to the mark. Rooms maintained badly (seepage in the bath rooms, leakage in the toilets, dirty floor, termite eaten furniture(dressing table). When we complain also, there was no action taken and attended to the problem except for the sweeping of floor by house keeping team. Also lady receptions indicated that there is no Manager as he left the job and we were not able to escalate the issues. Location is good but their customer care is very bad

Room Tip: Bad services and amenities, photos enclosed
  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
3  Thank 484mohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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