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“Don't you ever visit this hotel” 1 of 5 bubbles
Review of Dona Alcina Resort & Zo Rooms

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Dona Alcina Resort & Zo Rooms
Ranked #61 of 64 Hotels in Candolim
Kharkov, Kharkivs'ka Oblast', Ukraine
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Don't you ever visit this hotel”
1 of 5 bubbles Reviewed 13 November 2013

This hotel is terrible. First of all, all rooms are really old plus bed linen are not white and have some stains. And the worst thing that has happened to me was that i got robbed (while i was sleeping in my room). Hotel did not take any responsibility for this. Several rooms were robbed and they did not take any action.

Can't recommend this hotel to anyone. Really really bad.

  • Stayed November 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank DarianaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

Traveller rating
    7
    21
    32
    15
    46
See reviews for
14
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1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Ankleshwar
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed 25 February 2013

good apartment type room... if u r backpackers then its best for u.....

studio type room like home. i read some review that its not clean...i said if u go for travel u can chose b'az it just for 3 yo 5 days only...

Room Tip: i think u can go for it .. ask for tv in room ..
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank choksiayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 February 2013

Unfortunately we cant put a minus on it!!!!!!!!!!!!! It was filthy,crawling with bugs,no plates,cups not even a fridge. We had to clean our room ourselves with bug killer and Domestos etc.Although wehad exterminated the bugs it took them 4 days to sweep the dead bugs up and over 2 weeks to mop the tiled floors for the first time.We had 1 of our party nearly electrocuted in the shower so they were moved to another room & within 10 minutes of moving them out someone else was put into their old room without fixing the electics.Within a day of moving to a ground floor room they were Burgled. Another of our party ( a 62 year old woman who they knew was on her own) had an intruder who was one of the cleaners entering her room at 01.00.a.m.After a week the water in the swimming pool turned green & was unusable.Everytime we asked to see the Rep we were told they didn't have a number for him. We finally saw the Rep after nearly 2 weeks as he was at the pool so that was when we told of our complaints. He kept chasing the hotel manager up about the state of our rooms & the swimming pool which was a lovely shade of pea green.He offeredto get us a change (whether he meant rooms or hotel we dont know) but as there was only 5 days left of our holiday it wasn't worth the hassle of packing & unpacking to move.The Rep arranged for us to be able to use another hotel's pool but it still left us without the use of a pool for over a week. The Hotel staff at the reception were extremely unhelpful they had no idea of customer service. When we booked in at about 01.30.a.m. there wasn't even a bottle of water or a glass to drink it out of in our room. 1 of the cleaners did bring us a bottle of water & asked for 100 rupees or £2.00 for it. We found out in the morning they were only 30 rupees from the pool bar. So we were taken advantage of whilst we were exhausted & he even had the nerve to knock onour door at 11.00p.m. to tell us it was his birthday & hold his hand out. Anyway we wished him happy birthday & closed the door. Pretty much the holiday hotel from hell.

  • Stayed January 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank barryf60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Candolim hotels

Mumbai, Maharashtra, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 January 2013

We Stayed there from 22 Jan 2013 to 25 Jan 2013, when we reached at room there are so many problem in the room, such as Washroom did not had Doorknob,TV is not working properly, so we compliant regarding same to the manager, but the good thing is they solved all this problems within 2 hrs,reception service is good, Pool Game is also there with Rs.50 for 1 game and the better thing is Swimming pool with bar.
Bad Things:No Telephone, they serve only 2 pieces of bread with jam & butter in breakfast.

Note:Book Pool facing Rooms Only.

  • Stayed January 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank maxyogesh2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 January 2013

If you want a romantic beach holiday, don't bother, if your after a cheep family holiday, go else where and spend a little more. If on the other hand your there for the Sunburn festival and are only going to be using the room to pass out in then this may be the place for you. If you don't mind sharing your *room* with a variety of bugs that form ques to get into your stuff, this may be for you. If you don't mind that the toilets don't flush, this might be for you. If you like rude and unhelpful staff, or indifferent security, or non-existent room service/house keeping/drinking water, this might be for you. And don't forget the draconian house rules; No out side drinks (alcoholic and non-alcoholic) allowed in the rooms at all?? No outside food in the rooms – with threats that the security will confiscate if found!!! If you want to stay in a hotel with something approaching the facilities that the modern traveler expects - things like safe electrics that don't give you a shock when you try to turn the TV on, clean sanitation or a reliable power backup system then I'd look else where .... But all in all, do we go all the way to Goa to sit in a hotel? No, this place is old, dirty and very run down, but hey? the beach is just across the street and there are a galaxy of bars within a minuets walk of the front gate and that makes a huge difference ...

  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TylerS2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
1 review
4 of 5 bubbles Reviewed 3 January 2013

As many said in the reviews the resort is not bad. We booked it weeks before our stay and got for a feasible price, but we still have some doubts are on our mind. When we went there and saw standing on the road there is a small board and a path leading into the resort. Once we enter the resort is very big. Definitley old but very big. Luckily Our rooms are all pool facing. And the rooms are also very big. For the same size of rooms u may need to pay 4 times the price in any new resort. There are some common problems in rooms that some fans are not working ac's are not always working tv's are not working but it fine adjustable. The pool is also great except that it doesnt have much shallow area and large part of it is deep. The restaurent is of no big use except for any urgent requirements. Although around 200 feet away there is an entire street with restaurents and all the way along we will find food. The reception people are not very much help ful but not problematic. Altogether its a no problem and good stay at that place.

Room Tip: select pool side rooms to get some view
See more room tips
  • Stayed November 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank venkyforu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, Karnataka, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 January 2013

Good : Swimming pool with bar, lot of Russian tourists staying in the hotel, near to candolim beach, lot of good eating places near the hotel.

Bad : No room service, bed not comfortable, don't get fooled by breakfast included - they serve only 2 pieces of bread with jam in breakfast., no body will come for room cleaning, no in house restaurant, no phone in the room.

Room Tip: Dont take regular room, i paid Rs 4000 per night which was not at all value for money.
See more room tips
  • Stayed December 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Rohit A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dona Alcina Resort & Zo Rooms

Property: Dona Alcina Resort & Zo Rooms
Address: | Opposite Candolim Health Centre, Candolim, Bardez 403515, India
Region: India > Goa > Bardez > Candolim
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #61 of 64 Hotels in Candolim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dona Alcina Resort & Zo Rooms 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Dona Alcina Hotel Candolim
Dona Alcina Candolim
Hotel Dona Alcina
Dona Alcina Hotel Goa
Dona Alcina Resorts
Dona Alcina Resort & Zo Rooms Goa/Candolim

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