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“AVERAGE STAY....... NEEDS IMPROVEMENT”
Review of Sonesta Inns

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Sonesta Inns
Ranked #10 of 64 Hotels in Candolim
Certificate of Excellence
Kolkata (Calcutta), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“AVERAGE STAY....... NEEDS IMPROVEMENT”
Reviewed 30 January 2014

The breakfast needs to improve...its below average.
The geetanjali room is very big but not maintained at all, everything is broken and falling apart .The bathroom was so basic, needs attention. The water flow was soooooo slow it was unbelievable.
please maintain. its overally priced as per the quality of the room and food.

Room Tip: never take the geentanjali suite. its not worth it.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank neha462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
Our sincere apologizes for the inconvenience caused during your stay with us in the Getanjali suite
We have already replaced the unwanted furniture,and the management has already decided to revamp the whole suite room
Thankyou for letting us know the deficiencies in our services
Jose De Souza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (205)
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English first
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 January 2014

Probably one of the best places to be in Candolim. Quiet, with friendly and helpful staff. Very good food. Nice pool and a rather short walk to the beach, which was not as crowded as further north.Nice and clean rooms. If we go back once more we will probably stay here again.

Room Tip: Room looking at the pool.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tripknutte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
Thankyou for writing to trip advisor appreciating our services,and look forward to see you soon
Jose De Souza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wickford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 January 2014

We have stayed at Sonesta Inns now 3 times and have just booked again for this year. The Hotel is superb and staff are very friendly, the only down side to the Hotel is that service around the pool area is very poor, having at times to wait 15 min for the pool attendant to find staff, putting that aside I would recommend the Hotel with no problem.

Room Tip: Best Room we think is 216 on the first floor overlooking the pool,
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank JUNE06061955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
Thankyou for letting us know as regards the delay in service at the pool and our sincere apologizes for the same
We have already deputed two of our room service staff at the ppool side
Jose De Souza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014

It was a spontaneous plan to go to Goa as a few friends from the group were already there. Stayed at Sonesta Inn in a complete AC Villa (3 bedroom+Hall) for a day. The beach is adjoining the property and few meters walk. A nice big swimming pool in the middle of the property. The bedrooms were decent size, with comfortable beds and sit-out areas for all bedrooms. The toilets were clean n compact. Staff was helpful. The complimentary breakfast was just about ok.
There is a cafe just opposite to the entrance (Cafe Bistro may be the name), severs excellent conti and Indian food.
Overall it was a pleasant stay at a good value. We shall be coming back soon. :)

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DhavalJitkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
We THANK YOU for giving us an opportunity to serve you and look forward to see you soon
Jose De Souza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, New Jersey
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 January 2014

Room is awesome with its neat and clean swimming pool and easy to access to the beach(200 mts away) which is a kind of Private beach. We were there for 2 Nights and 3 Days(16th Jan to 18th Jan 2014) and enjoyed a lot. Room service, Breakfast, Pool quality is excellent and one more important part is it is very near to the beach where we spent most of our quality time together.This is my 1st time visit to Goa with my wife and would like to stay in same hotel next time too without any 2nd thought.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dashpinaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
Thankyou,we are happy to note that you were very happy with our hospitality on your maiden trip to sonesta and look forward to see you soon
Jose De souza
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, Angus
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 January 2014 via mobile

Coming to the end of our third stay of 3 weeks in the Sonesta. In the Geetanjali Suite which is amazing. 45x15 metres. Four poster bed! Beautifully furnished. As ever the service in the Sonesta is brilliant. Staff are very friendly and helpful. There have been comments in the past about the reception staff but they can't be more helpful. I booked direct by email and responses were prompt and professional. Already planning next year's visit.

Stayed January 2014, travelled with friends
Helpful?
Thank HesterDundee_Angus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 16 February 2014
We Thankyou for penning your feed back on trip adviser,This is something that motivates us to ensure much better service to our guests
Look forward to see you soon
Jose De Souza
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 January 2014

We stayed in the 3 BR apartment for 4 nights over the Christmas period. It is very basic and designed for the long stay guest who brings their own mod cons. However very clean and comfortable. It has rooms on 3 different levels with stairs obviously involved so can be cumbersome when luggage and kids are involved.

We had a look at the luxury rooms and the suites surrounding the beach and they were definitely of a higher standard than the 3BR apartment and will be where we will stay next time we are there.

Great pool area. Pool is too deep for 5-6 year olds but its still a nice area and if they can swim not a problem. Kids pool is too small though and the spa is pay per use.

Breakfast is good. Otherwise food is basic and portions small and nothing to write home about given the multitude of great food choices nearby.

Staff were great particularly the lovely ladies at the reception who took my argumentative nature in their stride and provided a great service.

Access to the beach is direct but the path to the beach through the shrubbery could do with some attention. Everyone said the northern beaches were crowded but at this stage that seems to start at Calangute which is the next beach. This one was still relatively quiet and very beautiful. Watched the dolphins from he shack on the beach the first day we were there.

We will be definitely be back soon.

Room Tip: The suites are big enough for a family of four.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Probal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose D, General Manager at Sonesta Inns, responded to this review, 14 January 2014
Thankyou for writing a review on trip advisor,we agree with you that the villas are basic and hence the price
We will definitely improve on the quality of food and the portioning
Jose Dsouza G.m Sonesta Inns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Inns

Property: Sonesta Inns
Address: Anna Vaddo, Candolim, Bardez 403515, India
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Candolim
#7 On the Beach Hotel in Candolim
#9 Romantic Hotel in Candolim
#10 Family Hotel in Candolim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sonesta Inns 3*
Number of rooms: 60
Official Description (provided by the hotel):
A 3 star resort in Goa with a perfect beachside location on the beautiful stretch of Candolim's Golden Sands, an ideal place to relax. Tastefully arranged around a vast central pool area, a gently shelving expanse of sand and garden runs from the grounds to the warm waters of the Arabian Sea, the scene of a spectacular sunset almost every evening. ... more   less 
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Also Known As:
Sonesta Inns Hotel Candolim
Sonesta Hotel Candolim
Sonesta Candolim
Candolim Sonesta
Sonesta Inns Hotel Goa
Sonesta Inns Goa/Candolim

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