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“Good experience !!!”

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Marquis Beach Resort
Ranked #14 of 64 Hotels in Candolim
Certificate of Excellence
Noida, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good experience !!!”
Reviewed 7 July 2014

Visited Goa first time in Feb 2014.. Food was good but bit slow service... Awesome Location.... Sit-outs near beach were excellent.. At night... you can enjoy drinks on beach .... Rooms are good... Pool was clean...

Overall Good Experience !!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M_Ravish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

The Diner and the Rooms (esp #202-206) overlooking the Sea are wonderful, but in off-season there's an issue with room-service. Many-a food-menu items were not available due to one reason or the other

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Ashish C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 July 2014 via mobile

Had booked a room through a third party website. Got a great last minute deal.
The place is bang on the beach and has the potential to be one of the top resorts in Goa.
Although the check-in procedure took time, the overall experience was very nice. The pool is nice and clean. The restaurant offers a wide range of cuisines to choose from. The rooms and bathrooms are big and clean. Just so you know, there's no room which is "beach facing" but the beach is visible from the balcony of all rooms on the first floor. The staff is really friendly and helpful - they guide you with rental bikes etc.
I'm going to Goa again in August and was hoping to get a good deal from Marquis considering its going to be the monsoon season. But to my surprise, the person on the phone quoted rentals more than what their official site shows and on asking him, he asked me to book online. I'll suggest readers to book late through a third party site. You'll get way better deals.
Would have loved to be back to Marquis for the view and the location but the price variations quoted over phone, website and third party sites concerns me a little.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Pranay5222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014

Had been to Marquis with my family including my six year old daughter......though not my first visits, I have not enjoyed Goa the way we did on this trip. The resort is located right on the beach...the rooms are nice and cozy....the swimming pool is quite huge and sparkling clean....food was quite nice especially the breakfast buffet with a wide variety..... The best part of the resort is the deck area where you can lounge at sun rise or sun set.... My daughter loved the pool and the sea side which was just a few metres away.... Moreover the resort is away from all the hustle bustle and very safe for guests. Right next to kingfisher villa and close to fort aguada.....a must go for families travelling to goa......and definitely the same place for me next time in Goa...cheers to team Marquis for a holiday well spent..... Joe Rodrigues, Mumbai

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoeRodrigues29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delhi india
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014 via mobile

I will prefer to sleep on the road than to stay in this hotel, which:
1. Stinks 2. Dirty 3. has a water tank like swimming pool 4. Charges full amount at the time of booking 5. Has cockroaches in abundance 6. Staffs behave as if u hv taken loan from them 7. Dirty linens 8. Torn towels.......the list is endless and please dont go by the pics they hv posted on net...BIG FRAUD HOTEL. I left with my family within one hour of checking in...they didnt return the single penny. Now I understand why they charge full amount at the time of booking.

Stayed May 2014, travelled with friends
Helpful?
9 Thank sanju74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon F, Manager at Marquis Beach Resort, responded to this review, 4 June 2014
Dear Guests / Patrons / Readers,

Greetings of the day!

Further to the above review we would like to share to all our guests / patrons / readers; an incident report on the above comment.

The Guest who had booked to stay at our resort had made a last minute booking for our Family room for 02 nights. At the time of booking, the guest was clearly informed that the room would be on the ground floor with two large king sized beds and without bath tub and hence paid for the entire stay.

On the day of arrival, the guest saw the room and said that instead of family room he wanted a luxury room with bath tub. Since the resort was sold out , there was no other alternative room which could be offered to the guest. As there was no other room, the guest demanded for a 100% refund at the time of check-in . (As each one of you is aware, No Hotel / resort will refund full amount of advance for cancellation of room booking on the same day as per hotel cancellation policy). The Reception staff reminded the guest about the cancellation policy which was shared to him at the time of booking. The guest said that he would not stay at our resort since luxury room was not offered and informed the reception staff that we would stay one night in some other hotel and would return to stay at the resort only the next day ; however took the room key along with him stating he had paid for the room.

The next day the guest returned only at 1730 hrs (5:30 pm) and demanded for refund again. The manager on duty informed the guest that since it was a sold out date and since the guest had carried the room key for 02 full days, the hotel could not sell the room to other potential guest who wanted to stay at our lovely resort. The Guest was also informed that, had he informed the reception to offer the room to some other guest, the hotel would have definitely offered the room to other guest and would have refunded him 01 night charges. But since this particular guest had carried the room key along with him for 02 full days, the hotel could not offer the room to anybody else as the guest had stated he would return to stay on the second day.

As such as per the normal hotel industry stand policy the hotel could not refund any amount to this guest. The guest did not stay at the resort at all and did not use the room, linen, towels or any hotel facilities. Our swimming pool is one of the best swimming pools among the hotels in vicinity. It is just because of the amount which was not refunded to this guest, this particular comment has been posted by him, which we do not accept and agree to all false allegations made by this guest.

Dear readers / patrons / guests and well wishers, please note that whatever photographs which are posted on our hotel website on our rooms are 100% true and we assure the same product which we promise our guest.

Warm Regards
The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panjim, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

There were cockroaches in the room and no one in the hotel wanted to disturb their supervisor for this small thing. This was highlighted to housekeeping in the afternoon but everyone just did a superfluous job and things remained as such

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Traveller_MR28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon F, Owner at Marquis Beach Resort, responded to this review, 28 May 2014
Dear Sir,
Warm Greetings from Marquis Beach Resort – Goa!
Firstly, would like to thank you for taking your precious time in writing a review on our hotel. Further to your review, kindly note that the day you checked-in at the resort it had rained in Goa. Since there were lights ON in your room balcony on the ground floor, there were rain flies due to sudden rains. The flies must have entire your room as and when your room balcony door was opened.
Please note that we undertake professional pest control measures on a daily basis at our resort and the same is being logged down at the house-keeping department every day.
The flies which were quickly cleared from your room were rain flies and NOT cockroaches.
You may refer to other reviews on tripadvisor by our previous guests who had a pleasant stay with us and have mentioned that Marquis Beach Resort is clean and rooms very tidy.
All reviews on our resort; weather positive or negative are important for us and your review has been taken positively for continuous improvement.
We look forward for your next visit and assure you our best services at all times as always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 May 2014 via mobile

Location : Excellent
Property:Good
Cleanliness:Good
Food: Good
Staff on Reception: Pathetic in terms of behavior. No customer service, even Guest-house receptionist may be more courtiers compare to these people.

Please train the staff and teach them how to behave with customers

Stayed May 2014, travelled with friends
Helpful?
8 Thank satyamd2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marquis Beach Resort

Property: Marquis Beach Resort
Address: Dando Sinquerim Beach, Candolim, Bardez 403515, India
Region: India > Goa > North Goa District > Bardez > Candolim
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #14 of 64 Hotels in Candolim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Marquis Beach Resort 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Marquis Beach Hotel Candolim
Hotel Marquis Beach
Marquis Beach Resort Goa/Candolim

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