The Metropole Hotel is average. Good for a short stay. Close to the airport.
The rooms are just okay. They are not updated and quite dusty. We had to switch rooms. The first room had a safe that was not working/broken and the bathtub was slanted. The water was collecting on one side of the tub. Also, the shower was not good (not strong.) Those issues were not experienced once we were moved to another room. We only stayed two nights so to move after one night stay was annoying.
We were disappointed in the service received at the hotel. Except for the dining manager. The restaurant manager was excellent!
Regarding the other staff, particularly the reception, they are not pleasant and there is miscommunication among staff.
Our safe was broken and we requested it to be fixed multiple times. In the end we were lied to, saying that it was fixed when the maintenance personnel did not even come to see the safe. Also, we asked if there was a good hair salon nearby. We were in the city to attend a wedding. We were sent to a private salon in someone's home on the second floor. The salon did not know basic things and had so much attitude. The salon owner kicked us out for pointing out that the girls were doing things incorrectly. We found out at the end of the trip that the salon was owned by one of the front desk workers. That is why we were referred to that hair salon. Considering that the customers are from out of town, the hotel should have recommended an appropriate hair salon rather than looking at their own personal benefits.
- Official Description (provided by the hotel):
- The Metropole hotel is a 4 star business boutique hotel standing tall as an oasis of calm in the midst of the bustling metropolis. Located a minutes walk from Gandhi Ashram and very close to the banks of the historically significant Sabarmati river and about 5 kms distance from the Ahmedabad International airport, the hotel is a short distance from the business thourough fare of Ashram Road and has easy access to the business and shopping districts of the city. A much preferred choice of stay for visitors to Ahmedabad as the Metropole hotel offers a truly international experience yet with a uniquely Indian hospitality touch in an environment of trade globalization and growing foreign investment. The Metropole is flush with the influences of the latest in international hospitality design trends to render each floor differently. Whilst taking the needs of the businessman at heart we ensure stylishly clean, well designed and immensely comfortable living spaces. With 70 spacious and luxuriously appointed guest rooms and suites, The Metropole offers a contemporary international experience along uniquely modern lines. All rooms are equipped with Minibars, Teledex telephones, Ving Card Door Locks, in room Digital Safes and LCD televisions. The hotel offers 24 hour room service, Wi-Fi Connectivity, Business Centre, Fitness Centre, Currency Exchange, Doctor on Call, Laundry and Dry Cleaning services, Complimentary Airport Transfers, Valet Parking & Travel Services.It also houses 3 Dining Options inhouse :-"24/7 All Day Dining" (Coffee Shop) :- Located at the Lobby Level Serves a variety of Vegetarian and Non-Vegetarian Light Snacks,Maincourses and Combo Meals. Being a Coffee Shop we have Buffet spread over for Breakfast,Lunch and Dinner open for Inhouse room guests as well as Walk in guests. We have inhouse specialties in coffee shop such as Kathi Rolls,Sandwiches and Won tons."Purple Lotus" (Awadhi Cuisine Fine Dine) :- We serve a varietly of Indian Clay Oven (Tandoor) Specialaties such as Kebabs,Biryanis and Mocktails.Operational for Dinner."Valentine" (Pastry Outlet) :- The 24/7 Pastry Outlet serving a variety of Desserts and exotics for feasting the sweet tooth. ... more less
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