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“One of the best hotel I have stayed.”
Review of Hotel Accolade

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Hotel Accolade
Ranked #30 of 161 Hotels in Ahmedabad
Certificate of Excellence
Reviewed 1 August 2013

Hotel Accolade in Ahmadabad is excellent property to stay. Very pleased and happy with the staff, service, food, room, location etc. Would definitely recommend others to stay in Hotel Accolade. Very good value for money. Best part of the stay was the customer service. Staff members will go out of their way to assist. They made sure our stay was comfortable and pleasant. We will surely stay in Hotel Accolade again and recommend to friends and families.

Room Tip: Rooms are of average and reasonable size with required facilities inside.
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  • Stayed: July 2013, travelled as a couple
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Thank NILZ777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 8 August 2013

Dear Sir,
We are very very thankful to u for yr review and valuable words.We were also very closed with u in the duration of yr long stay in Hotel Accolade. When we came to know that u have no complain for Hotel Accolade and Staff entire yr long stay with us then we mean it is a very big Certificate for us.
And we also wish & hope whenever u visit India our hotel is only the place for yr staying as per yr words. We will always keep ready ourself to serve u as before. Kindly suggest our hotel to yr friends & families without ant hesitation. Because they can also check and taste our hotel as same like u. Once again we are very thankful to u for yr pleasant stay with us.

Give our regards to all of yr family members.

Thanks,

Manjurali P.

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Reviews (268)
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177 - 183 of 268 reviews

Reviewed 18 July 2013

I had a very pleasant experience while staying at this hotel. I was there from 8th to 12th July 2013 while attending a training and I am glad I choose this hotel. Conveniently located near Ellis bridge, it gives you immediate access to all major areas. The hotel property is small but well arranged, clean and on main road. The rooms are nice and contain all the basic necessities as expected. The most important thing was the service. It was a pleasure to interact with the staff. They made my stay very comfortable. The food was good and they even went an extra mile to arrange for Brown rice when I requested them, even when it was not on the menu. It is very reasonably priced and the value you get for the money is definitely worth it.

I will surely stay there again and recommend it.

  • Stayed: July 2013
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2  Thank Ajay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 20 July 2013

Dear Sir,

We are very thankful and appreciate for yr review which u feel and face in Hotel Accolade and that u wrote it also. We are very happy to fulfill yr satisfaction, Value of yr Money, & and yr nature also.
So, We will always try our level best to serve u as before and the same. We wish u all happiness of life to u and yr family members.

Thanks,
Manjur R.

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Reviewed 23 June 2013

The worst hotel I have ever stayed in, very unhelpful staff and backed by substandard rooms. I am amazed that how can trip advisor can even recommend this hotel. A very inconveniently located hotel with a very rude staff. Me and my family were travelling by road to Ahmedabad and had booked this hotel thinking that it was close to the highway, however contrary to the location which hotel states, it is embedded deep into the city. It was raining quite heavily on 15th of June and we asked for the directions from the hotel. All we got was the answer that ask anybody for the hotel and they shall guide you. We asked a lot of people for the hotel and were guided to some shady place where the water was knee deep and our car stalled in the water. We rang up the hotel to help us , the hotel staff was so rude and he asked Rs 2000 to help us. I somehow managed to reach the hotel after 2 hours Absolutely not recommended

Room Tip: Go for this hotel if you are looking for trouble
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  • Stayed: June 2013, travelled with family
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3  Thank pawan68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 28 June 2013

Dear Sir,

With ref. in yr Trip Advisor review we have a some confusion like, Customer Car caring service is not a part of Hotel Service then also we try to give u that service and we thought u will be happy and satisfied and we expect some few good words for our hotel and instead of that what u are ? For that really we are surprised and shocked. Regarding yr Trip Advisor review we have a some clearification which is are as below. Whatever the concern about the location of our hotel which is absolutely in prime location like in besides of our hotel there is 3 & 4 star hotels are located and our hotel is in center of the city. If u think it yr self we are located highway closed we never said that.
 When u had ask for the hotel where is it and we properly Guide u pl. ask for Town Hall, Ashram Road & after reaching at Town Hall ask for a Gujarat College, because our hotel is located exactly front of main gate of Guj. College. If, u are not understand it then who's mistake it is ?
 On the 15 th of June u had also experience yr self there was a heavy rain and unfortunately u reached at that place which is located in Old City and 7 to 8 kms. Far from our hotel and there was a knee level water. In this situation not a single vehicle can pass from there easily like 2 wheeler, 4 wheeler or heavy vehicle also . In that damed tough situation also when u ask for a vehicle who carry u hotel then we immediately contact our Vendor was ready to carry u with the charge of Rs.1500 /-.This charge was not ask by hotel staff because we directly gave a number of our Vendor. and it was not 2000/- but it was just Rs. 1500 /-.which u didn't pay to him. And for yr kind information when that Vendor was ready to carry u at hotel that is not for money part but due to the request of hotel. Because it directly mean not a single foolish person can ready who is having a 8/9 lacks rs. Car who spend it in knee level water level for 1500 /-.And second thing is u belong to Delhi and in this same situation in Delhi if u stuck off in knee level water if u ask for help to any Crane person or any one of yr Mechanical person is come there to carry u out of that water without any Charges ? We just ask u is this a part of hotel service ?

 In between of yr stay in our hotel u just remember what the things u took by our hotel room without asking any hotel person or permission. Is it fair for yr type of Guest ?

 Trip Advisor is never recommended to any else for staying in such a place but peoples are referring the review of diff. exp. of the Guest who knows very well where they have to stay. And that peoples are only using and believe the review of Trip Advisor. And some peoples are doesn't have that knowledge.

 At the time of ch.out also we Guide u properly for yr trip of Dwarkaji & Somnathji

 We just remind u at the time of ch.out u said me when we came back from Dwarkaji & Somnathji we will stay in yr Deluxe room but we will pay u the Tariff of yr Exe.room which we didn't considered and we said we will request our management if they consider because normally that is not in our policy. Might be that reason only u are not satisfied.

 Pl. refer our this clarification and think over it.

Regards,
Prashant B.
Operation Manager.

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Reviewed 16 June 2013

Hotel Accolade in Ahmedabad is good property to stay.
Pros:
1. Neat and clean rooms
2. Decent food quality. Breakfast spread is good.
3. Courteous staff.
4. Located in Ellisbridge area, so you can travel to any part of city easily.

Cons:
1. Fixed check in and check out times - 9 AM. They should have 24 hours check in - check facility. The management was too fussy about vacating the room and sent a reminder at 9:10 AM while I was preparing to vacate the room. This is in spite of the fact that I had informed them that I'll be vacating the room latest by 9:15 AM.
2. Complimentary WiFi is only for 1 hour.

Room Tip: In case you are visiting Ahmedabad for business trip, this is good option.
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  • Stayed: June 2013, travelled on business
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1  Thank karnikmanoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 17 June 2013

Dear Sir,

we refer yr review and we came to know that yr fully satisfy by our cleanness, food , & staff also. Whatever the concern about the ch.out time in that case we are always running with flexible time like we are giving a gracing time till 10:00 to 10:30 but on that time the guest was waiting in reception so we ask u little early.In this situation if u feel uncomfortable then we are sorry. we hope in yr next visit we will try to serve u as before

Thanks,
Manjurali.

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Reviewed 11 June 2013

Best budget hotel for your business trip. I travel to Ahmedabad every month for business purposes and made my mind to make Accolade as my destination when in Ahmedabad. Excellent service and courteous staff. Manish Gharat.

  • Stayed: May 2013
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Thank Manish2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 14 June 2013

Dear Sir,

we refer yr review on tripadviser and we are very happy for giving u a fully satisfaction by our service and Hotel. yr next visit also we will try to serve u better then before. We hope u will certainly give us a chance to serve u nicely and properly.\

Regards,
Manjurali.

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Reviewed 31 May 2013

I have stayed in Accolade thrice so far! And the experience every time is same = Very Good !
The staff is friendly.. rooms are good and clean! The food is also good! Breakfast has sandwiches, south -indian, stuffed paranthas, juices, eggs (on request). For dinner you can order anything from their menu and they serve it to your room. Location is very good! A true value for money. If you're looking for a good location with good food and at a low price then this should be your choice !!

  • Stayed: October 2012, travelled solo
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Thank MonicaBhasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, Front Office Manager at Hotel Accolade, responded to this reviewResponded 1 June 2013

Dear Monica,

we refer yr review and we are very thankful to u for yr satisfaction. we will certainly try to serve u as before and always. We hope u will arrange yr next visit asap and there is no need to say u in Ahmedabad that place is Hotel Accolade only.

Warm Regards,

Manjurali.
F.o.m

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Reviewed 18 May 2013

I stayed at Accolade hotel on 3 May 2013.When I checked in at 10:30 in the morning the room was not ready despite of my prior reservation intimation, the room service some how made a messy completion. In the evening when I came back to hotel my Luggage was kept at the reception desk with all my belongings packed hay way ,when I Complaint at the desk the Manager could not give satisfactory answer, when I asked to provide some alternative he directed me to the drivers washroom I had to change there and search for new Hotel A horrible Experience !!
Girish Ghadge 9755520210

Room Tip: Take rooms as a walk in customer no sense in advance booking
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  • Stayed: May 2013, travelled on business
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1  Thank GhadgeGirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manjurali, General Manager at Hotel Accolade, responded to this reviewResponded 29 May 2013

Dear Sir,
We refer yr review and we came to know that u u have not rec, good service, In this case we have to clear that there is no mistake by our side. Because whatever the concern about the waiting that is absolutely related with our ch.out time which is 09.00a.m. that we are always making it clear with all of guest at the time of booking and Panoramic peoples are also know this. Secondary, whatever the concern about the ch.out that u just check by yr side and get the proper idea otherwise u just ask to Ms.Samiksha who gave yr booking threw mail and in that mail she had mention clearly this room will be ch.out on the same day and as per tele. discussion she said they might be ch.out after fresh-n-up also but same day ch.out is confirm in this situation we ch.out yr room and kept yr luggage on the reception as well clock room. This room compulsory ch.out on the same day because we got booking in that condition and also it was B.T.CO.In this situation we must to follow the mail instruction because it was B.T.CO.Previously also we got bad experience by Panoramic Exe. but we didn' t took it on serious way because we have very good corporate terms & relation with Panoramic so longer.
In this case if u feel any misunderstanding or uncomfortable due to some miscommunication by yr side then we are sorry and make it continue this business relation normal & smooth as before pl.

Regards,
Prashant B.
G.Manager.

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Additional Information about Hotel Accolade

Address: Accolade Sheth Mangaldas Marg, Ahmedabad 380006, India
Region: India > Gujarat > Ahmedabad District > Ahmedabad
Amenities:
Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #30 of 161 Hotels in Ahmedabad
Price Range: £21 - £36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Accolade 3*
Number of rooms: 29
Reservation Options:
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