I had previously visited this hotel when it was a Royal Orchid hotel. At the time, I had given this hotel an excellent review. I have found that the quality in the hotel is the same and actually has improved slightly. What sets this hotel apart from all others is world class service that meets or exceeds that of top US based hotels I have visited such as Hyatt, Hilton, and Marriott.
Harshal and Pallavi were here during my last visit to the Royal Orchid Central Ahmedabad and made me feel very much at home. They are star members of the team and have made me feel like I am visiting my own family here in Ahmedabad. In addition, the entire staff was very courteous including Manan, Pooja, Preksha, Bhagirath, Vipul, Krishna, and Suchi. Everyone has been very well trained and I have noticed a large difference between this and a Ramada Ahmedabad hotel which had far inferior customer service. One of the main differences I noticed here is that any request made was promptly attended to. The staff go out of their way to make sure that you're comfortable. I have seen other hotels including the Ramada Ahmedabad where I have to ask 3 or 4 times for something to be done and finally have to speak to the general manager and complain about the lobby manager. That is not the case here.
The location is very central; a drawback is that there is not a great view of the city. This is not very important to me. Another drawback is that the previous restaurant served more authentic local Indian food in the buffet than now. The Indian food now seems too rich and creamy for my taste. Nonetheless, there are good options for both Indian and other cuisines, and plenty of good restaurants can be found nearby in Ahmedabad. I would highly recommend this hotel especially for foreigners looking for a reputable hotel for business or pleasure.
- Official Description (provided by the hotel):
- Description: Get what you’re looking for with the style and service you want, all at a great price. We have what matters most to you, like a comfortable bed, a delicious breakfast and fresh coffee. You will also find high speed internet access, and delicious, simple food. Four Points by Sheraton Ahmedabad has a great location in the heart of the city. We are just 10km from Ahmedabad airport, 3km from the railway station and 1.5km from Paldi bus station. Shopping is just minutes away from our door. Our well-equipped meeting rooms and pre-function area totals 288 square meters. Let our team of dedicated professionals work with you to host your special event. Whether you are in town for business or leisure, convenience, comfort and value are everywhere at Four Points by Sheraton Ahmedabad. ... more less
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