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“Average Service and not value for money” 2 of 5 bubbles
Review of Starottel Ahmedabad

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Starottel Ahmedabad
Ranked #10 of 154 Hotels in Ahmedabad
Pune, India
Level Contributor
70 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Average Service and not value for money”
2 of 5 bubbles Reviewed 12 February 2014

The hotel management is taken over by Royal Orchid and renamed as "Regenta". However, the staff remains the same and hence the quality of service and professionalism is as good or bad as it was last year.
My room had a very strong smell of paint and we tried room freshener but i insisted and got the room changed. The room was spacious, no doubt !! The fittings and decor is still not upto the mark. The toilet cleanliness is not at all satisfactory and I could see stain marks in the cleaned toilets as well. The shower fittings were leaking and look clumsy.

Morning breakfast lack variety and just has basic ingredients.I have stayed in better hotels with lesser price and offering.

Not value for money !!

Room Tip: Hotel has some rooms under renovation and very stong smell of paint. Dont stay in those rooms. The r...
See more room tips
  • Stayed February 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank iabhinavdwivedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_SLTA, Front Office Manager at Starottel Ahmedabad, responded to this review, 12 March 2014
Dear Guest,
Thank you for your valuable feedback. As you have rightly mentioned we have recently taken over the management of this wonderful property. We operate 27 properties across Indian and Tanzania under the brand name of Royal Orchid Hotels Ltd. We have take a sincere note of your feedback and will definitely work on them. We are confident that we shall be able to deliver the same high quality of service experience that we are known for, which you will notice during your next visit to the property.
looking forward to welcoming back at the property soon.
Warm Regards
S Rajan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Russian first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 11 February 2014

The location of the hotel is quite good. Heart of the city with a good view of the river. You should take a walk up to the terrace at night for a view of the river and the promenade.

The rooms are very spacious and clean. I am quite happy with the service. The Staff at the reception, restaurant and health club were quite welcoming & helpful. I must also commend about the food. The food was great and we enjoyed a sumptuous meal.

Overall, I enjoyed the stay and intend to stay there during my next trip to Ahmedabad.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank deepusprakash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_SLTA, General Manager at Starottel Ahmedabad, responded to this review, 8 March 2014
Dear Guest,

Thank you for your valuable feedback. While we are happy to know you found our rooms comfortable and your overall experience was good, we are concerned to hear your feedback on our service. We have taken your insights into account and are addressing the same with our team.

We do hope you choose to stay with us again and look forward to the pleasure of welcoming you back soon.

Yours sincerely,

Sudhir Jena
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
1 review
5 of 5 bubbles Reviewed 10 February 2014

This is my first review and was compelled to write one.The oriental wave restaurant in St. Laurn had a great indo-chinese food. I bet its the best restaurant in Ahmedabad to serve this cuisine. I was very eager to know more about the chef. Thumbs up to Chef Krishna Karki. I will be shortly visiting the restaurant again. Its highly recommended by me to all visit the restaurant and indulge in "Oriental Wave".

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank haroonshaikh26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Regenta, General Manager at Starottel Ahmedabad, responded to this review, 24 June 2016
Dear Sir,

We would like to thank you for your review on your recent stay with us.

Your feedback has been shared with the entire team at the hotel who were happy to receive the same. Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

Thanking you.

Rajesh Sinha
AVP – Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indore, India
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

The location of hotel is great, the ambiance is good. Food quality very good. Enjoy sumptuous breakfast from many items in the menu. Enjoy buffet dinner with light music played on Piano. Rooms are spacious, clean and well designed. Me a vege.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ATULDADA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_SLTA, Manager at Starottel Ahmedabad, responded to this review, 7 February 2014
Dear Guest,

We thank you for taking out time and writing to us.

As a hotel team , it is our aim to make all our guest stays' memorable.

We again thank you and look forward to serve you.

Regards,
Amit Balchandani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

This is still a nice and clean place but the options of dining have been ever decreasing.
I have beeen there 4-5 times during mu visits to ahemdabad. But I feel there is a scope and these guys can improve a lot as they were really good earlier.
The hotel does not provide wifi free to its guests.

Room Tip: Kindly do not select the ashram road side rooms.
See more room tips
  • Stayed January 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Att2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM_SLTA, Manager at Starottel Ahmedabad, responded to this review, 28 January 2014
Dear Guest,

We thank you for taking out time and writing to us.

We have taken your feedback in a positive way and we will certainly see to improve on pints mentioned by you.

As a hotel team , it is our aim to make all our guest stays' memorable.

We again thank you and look forward to serve you.


Regards,
Amit Balchandani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starottel Ahmedabad

Property: Starottel Ahmedabad
Address: 15, Ashram Road | Old Vadaj Usmanpura, Ahmedabad 380013, India
Region: India > Gujarat > Ahmedabad
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 154 Hotels in Ahmedabad
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Starottel Ahmedabad 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Starottel Ahmedabad, A Hotel offering FIVE STAR luxuries, located in the Heart of the city on Ashram Road is only 8 km distance from International & Domestic Airport. The hotel has a tradition of being a home to the discerning business traveller since its inception. In a city legendary for a mix of contemporary and modern architecture, Starottel Ahmedabad offers the finest business environment. ... more   less 
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