Had a pleasant experience in March 2013. Returned in December 2013 and it was terrible. Arrived at 2am on the 13th and checked out on the 14th. Room was filthy, dirt everywhere, no hot water in the showers, tea making tray had used spoons and expired creamer. Called in the manager to see the state of the room, he said he will arrange to have it cleaned. Cleaner came and left and there wasnt much difference. Upon checkout we noticed they had billed us for 3 days, when we queried it, they had charged me for 12th as well saying 2am on the 13th is still considered the 12th!!! We insisted to speak to the manager who they got on phone and he said he agreed with his staff that 2am on the 13th is still considered as 12th. Daylight robbery!!! Will never ever stay there and definitely do not recommend anyone to waste money here.
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