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“Very Good Hotel”
Review of Ostria Hotel

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Ostria Hotel
Ranked #13 of 38 Hotels in Surat
Reviewed 23 December 2013

Hi,
Quite a good hotel. In my opinion slightly above a budget hotel. Spacious rooms as well and good room service for food and other stuff..Very near the Surat railway station. Barely 10 mins by rickshaw. Good for 3-4 day visits

  • Stayed: February 2013, travelled with family
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1  Thank cyrus_t_2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 29 of 38 reviews

Reviewed 5 December 2013

Not the best that money can buy but probably the best that this much money can buy. And that in Surat, not the most famous for tourism. Still, all is good with the hotel and whenever I am in Surat, I will stay in Ostria Hotel only. I recommend you too to do the same

  • Stayed: November 2013, travelled with friends
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Thank ishubhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Ostria was a pretty comfortable place to be in while in Surat. The rooms were certainly spacious and well decked out. The entrance to this place is a complete contrast and frankly, it was hard to believe that there would be a clean hotel a few floors up at the first glance!

I do however have one complaint regarding this hotel. We had hired the hotel's taxi service for sightseeing around the city. The receptionist Mr. Iqbal was certainly courteous at first allowing us to use his computer for locating the places we wanted to visit. When we met the driver, he nodded his head with complete gusto about his knowledge for the places we wanted to visit.

When we finally got down to the streets, the moronic driver just took us for multiple rounds around the city streets and certainly didn't know the destinations we specifically requested. It was downright irritating. Eventually we demanded to be taken back to the hotel and also to terminate 'his services'. Things got nasty here.

Mr. Iqbal was an epic pain and wouldn't try to see our point of view. He also passed some patronizing and disparaging comments which was quite unkind.

However, besides that it was good. The service promptness could use a little bit more speed though.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Cleartrip
2  Thank ErinaHasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

You get more than what you pay for.
This place has neat rooms, luxurious for the price. The staff is polite and hospitable. The location is on the heart of the city. The food is very good. (you must taste the tea here)
It is in a commercial complex, thats the bad point, hence it is not very open, and is cramped for space but considering the location its fine
Good choice in Surat

  • Stayed: November 2012, travelled with family
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2  Thank EzziHussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2013

located in a market, deceiving from outside however the rooms were modern and comfortable. The food was also very nice. Reasonable price room for a 3 night stay. Would go back if went back to Surat!!!!!!!!!!!!!!!!

  • Stayed: December 2012, travelled with family
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3  Thank bb1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

  • Stayed: December 2012, travelled solo
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Review collected in partnership with Cleartrip
1  Thank Rakesh V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 November 2012

we were a group of 15 pax,it was a 12 day package on bed and breakfast basis,the rooms were very spacious,clean, comfortable and nicely done up,the room service was friendly and fast, the spread of breakfast was very nice and had a good choice. Mr.Gulam bhai,Mr.Imran bhai and Mr.iqbal were very friendly, courteous and obliging always with a pleasing smile.even though the hotel was fully packed,the managing staff were very cool and responded quickly to all our requests.we left the hotel with a lot of sweet memories.

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  • Stayed: November 2012, travelled with family
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Thank great5253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ostria Hotel

Address: Cinema Road Cinema Road | Cinema Road, Delhi Gate, Surat 395003, India
Region: India > Gujarat > Surat District > Surat
Amenities:
Business Centre with Internet Access Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #13 of 38 Hotels in Surat
Price Range: £14 - £31 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ostria Hotel 1*
Number of rooms: 46
Official Description (provided by the hotel):
Ideally located in the heart of surat city,from where you can have convenient to your desire destination,prompt reach to the commercial and industrial hub of cith. And a very convenient and rapid approach to the railway station and airport.the hotel have 46 air conditioned rooms, elegantly design & interior of its own class with homely environment.IT related infrastructure like Wi-Fi in all room,multi channel cable network with led / lcd for clear picture quality,direct dialing facility,car parking,milti cuisine food in room service.well trained staff to assist you any time. ... more   less 
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