I stayed there on the 9th & 10th of October and again on the 15th of October. The first part of the trip, the room was great. The room that they gave me was neat and clean and nice. Things worked and it was a pleasant experience. I asked for breakfast at 5.30 in the morning and in spite of the fact that breakfast was not served till 6.30, it was delivered to my room on time so I was not delayed in leaving.
Used the Spa the first time around. It was NOT a pleasant experience. The masseur had personal hygiene problems and stank.
On the 15th, the room that they gave me was bad. The toilet kept on flushing, the air con did not cool, the hot water jug was broken... I reached late at 11:30 PM and after a tiring day driving, I didn't notice all this when I checked in. By the time I noticed after having dinner, I was too tired to ask for a replacement room.
They got in touch with me the next day and has promised that the next room will be better. If I decide to stay there again...
- Official Description (provided by the hotel):
- Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott Gurugram Downtown redefines comfort and quality. Our Gurugram, India hotel's location is strategic - in Gurgaon just 30 minutes away from the New Delhi International Airport. We offer warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott Gurugram Downtown offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more less
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- Also Known As:
- Courtyard By Marriott Gurgaon Hotel Gurgaon