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“Stay at Courtyard - Aug 2014”

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Courtyard by Marriott Gurugram Downtown
Ranked #11 of 253 Hotels in Gurugram (Gurgaon)
Reviewed 9 August 2014

It was a very brief stay for one night but still a satisfying one for short business trip. Sleep was peaceful and comfortable. Breakfast layout was good, varied and appetizing. Location of the hotel is very good for easy mobility within Gurgaon.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank jeopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 14 August 2014

Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon.

We are happy to learn that you were pleased with your stay at the hotel. Thank you for appreciating our hotel’s location, breakfast buffet and services offered- this is indeed a great motivator to each of us. We look forward to welcome you back at your next visit.

Best Regards
Kanika Hasrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,384)
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910 - 916 of 1,384 reviews

Reviewed 8 August 2014

Very comfortable room, fantastic breakfast and helpful staff. I do not even know what to add, as everything there seems to work so seamlessly that you just don't think about it, you just go on with your day without having to think that you're staying in hotel.

Stayed: August 2014, travelled on business
1  Thank JanaManjana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 11 August 2014

Dear Guest,
Thank you for taking time to share your experience with Courtyard by Marriott, Gurgaon!
We are delighted to learn that you had a comfortable stay with us at the hotel. It is our constant endeavor to make each of our guests feel at home and not just “looked after”. Your compliments are truly appreciated and we would like to thank you for your recognition and encouragement which will greatly motivate each one of us to do better in the future.
Our first priority is our guests and I am glad to note that we met your expectations. Thank You for appreciating the hotel’s spacious rooms, breakfast buffet and cordial staff
We look forward to welcoming you back to Courtyard by Marriott, Gurgaon.
Best Regards
Kanika Hasrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The title sums up my experience at this property where I stayed a couple of weeks back. I was traveling on work. The staff was very welcoming when i got to the hotel, check in was fast and smooth and I was escorted to the room quickly. The room was well laid out and good size. I also really enjoyed the large breakfast spread next day. Overall, excellent experience and I would love to go back there,

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Sumit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon.

Thank you for the delightful and detailed review – it definitely made our day!!!!
We appreciate the valuable time you took to share your feedback and are glad that you enjoyed your stay with us. Thank you for your social acknowledgement of our standards. It is our constant endeavor to exceed every guest expectations ensure that every guest leaves as an ambassador of our product and services and we are grateful for the same.

We hope to see you soon at the hotel again soon.
Best Regards
Kanika Hasrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Hotel is excellent, big and spoiling rooms, good launch (although evening happy hour ends too early with Gurgaon traffic). Good GYM, lovely hospitality from all staff members and excellent breakfast. My only weak pints will be the bad exchange rates and the prices for food

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank razc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for taking time to share your experience with Courtyard by Marriott, Gurgaon!

I am glad to read your positive feedback about the hotel. I am delighted to know our team here was able to make your stay special and took care of all your needs. Your appreciation of our courteous staff, breakfast buffet and food, fitness center and our spacious rooms is encouraging. We have noted your feedback regarding the exchange rates and we assure you that the exchange rates are as per the rates received by the bank each day.

It is truly a pleasure to receive feedback such as yours and all of us at Courtyard by Marriott, Gurgaon look forward to welcoming you back again soon.

Best Regards
Kanika Hasrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

I stayed for 6 weeks on a business trip during the month of June and July and it was truly a unforgettable experience.

This hotel is all about its staff. Staff treats everyone with care, concern and professionalism - super friendly and attentive. Always smiling, always ready to help and indeed very helpful!

I would like to specially mention Sarthak from F&B, Rahul from Housekeeping and Shailendra from Executive Lounge. They are the real gems who go out of their way to make your stay a really memorable one.

The location is great (on a quiet street), breakfast awesome, food delicious and rooms extremely comfortable. Best place to stay in Gurgaon! The rooms are spacious and well-appointed, and always meticulously clean.

The executive lounge on the 15th floor is nice and I enjoyed happy hours with drinks and snacks!

The only thing that could have been better was the cable service. Very limited number of channels and reception was not good either. It was the only sore point during the stay.

All in all a very pleasant stay and highly recommended.

Room Tip: Rooms on the 14th and 15th floor have wooden flooring and have a fantastic view
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  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Dipankar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for taking time to share your experience with Courtyard by Marriott, Gurgaon!

Thank you for providing us with your valuable feedback. We are delighted to know you had a comfortable stay and were pleased with the service and facilities offered. Thank you for your appreciative comments for our Hotel’s location, Food & Beverage, housekeeping and other services. It is our constant endeavor to offer our discerning travelers indigenous, luxury experiences through our commitment to quality service.

At Courtyard by Marriott, Gurgaon we strive to provide the best luxury experience to all our guests and we are delighted to know you enjoyed your time here. We look forward to hosting you again on your next visit to Gurgaon.

Best Regards
Kanika Hasrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

I had a nice experience with my first visit to this hotel used their pool & gym. I must say it is very clean & we'll maintained, the gym manager Mr Rahul instructed very nice exercises & Manager Mr Venus are very humble to take care of guests, I took membership at my first visit to the courtyard Marriott & will be updating more on my nice experience soon

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank GKStar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for taking time to share your experience with Courtyard by Marriott, Gurgaon!

It is our constant endeavor to make each of our guests feel at home and not just “looked after”. Your compliments are truly appreciated and we would like to thank you for your recognition and encouragement which will greatly motivate each one of us to do better in the future. Thank You for your kind words of appreciation for Rahul and Venus who are exceptionally delighted to see their names on such a noteworthy portal.

It has been our pleasure to serve you and we look forward to host you again at Courtyard by Marriott, Gurgaon.

Best Regards
Kanika Hasrat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

After a long and hectic work schedule for over a fortnight, I decided to relax with my spouse this weekend with a buffet dinner. Our mutually chosen venue was Courtyard Marriot Gurgaon. It was a nice pleasant evening , as the food, drinks, ambience was great…..but the highlight of the evening for us turned out to be the extreme hospitable service rendered to us by two exuberant Maitre De`s - Paras Gulati & Rohit Kumar. Who went all out to make our evening exceptionally comfortable and enjoyable,

Chef - Hitesh is a person who believes in personalizing recipes to any individual guest`s palate . The way I saw them these 3 guys, with their zeal and readiness to put in that extra bit, can surely be an Asset to any Hospitality Industry.

I look forward to another such evening, mainly because of above mentioned Servers.

Sanjeev Dev Malik
Asian News Channel

Room Tip: a must try out place
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank COSMICSOUL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanikaHasrat, General Manager at Courtyard by Marriott Gurugram Downtown, responded to this reviewResponded 21 July 2014

Dear Guest,

Thank you for taking the time to share your weekend experience at Courtyard by Marriott, Gurgaon.

Thank you for this great review and appreciation for my team. Paras, Rohit and my team of chefs are indeed fantastic representatives of our hotel. It is our constant endeavor to make each of our guests feel at home and not just “looked after”. Your compliments are truly appreciated and we would like to thank you for your recognition and encouragement which will greatly motivate each one of us to do better in the future. Each of our associates together help us achieve such great results, so it is an honor to work alongside them.

Join us on Facebook for regular updates about the hotel’s special and offers. We certainly look forward to providing many more outstanding experiences for you in the future!

Best Regards
Kanika Hasrat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Gurugram Downtown

Address: Plot no - 27 B, Sector Road | B Block, Sushant Lok -1, Sector 27, Gurugram (Gurgaon) 122002, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Gurugram (Gurgaon)
#10 Family Hotel in Gurugram (Gurgaon)
#10 Spa Hotel in Gurugram (Gurgaon)
#11 Luxury Hotel in Gurugram (Gurgaon)
#12 Business Hotel in Gurugram (Gurgaon)
Price Range: £75 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Gurugram Downtown 4*
Number of rooms: 198
Official Description (provided by the hotel):
Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott Gurugram Downtown redefines comfort and quality. Our Gurugram, India hotel's location is strategic - in Gurgaon just 30 minutes away from the New Delhi International Airport. We offer warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott Gurugram Downtown offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more   less 
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Also Known As:
Courtyard By Marriott Gurgaon Hotel Gurgaon

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