The location is a big NO for me. They have no shops/stores near by and even for food the option is buffet downstairs or taking a taxi (and paying horrendous prices in India for the dusty, country side vehicles called cabs). The hotel itself is good but take note of some weird stuff and policies (i.e. with loyalty points not credited if you book a special price etc. This may be happening in India, but this is my first experience so benefit of doubt goes to them).
Rooms are clean, bed needs a fair bit of improvement. For business folks, make sure you request for a iron box/board every day morning :)
Get some extra water from outside as the hotel supplies just one bottle a day. I am sure you wouldn't want to get a Delhi Belly during your trips by trying tap water. ;)
Service is good and I guess they are understaffed for the peak hour. Breakfast spread is acceptable but felt could be better for the price paid. Dinner was ok, but again the price was relatively high but may be this is the 'cost' of gurgaon which I am not sure.
Overall not bad but certainly not a visit again for me given the location.
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