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“A small Gem at a convenient location”

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Lemon Tree Premier, Leisure Valley 2
Ranked #15 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Bengaluru, India
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A small Gem at a convenient location”
Reviewed 10 January 2014

The optus Sarovar is a little gem in Sector 29. Have stayed at the Lemontree next door but I see no reason to go back there now having discovered this one. Its convenient, not too pricey, clean and impressive.
The good part of being in Sector 29 is that you are unlikely to order room service because of the myriad choices within a minute's walk. I have not sampled any food at the Optus.
The amenities at the hotel are more than satisfactory except for three things:
1. The wifi is painfully slow - slower than a 3G connection
2. The shower flows in spurts or pulses. It seems to switch from a very casual flow to a strong flow on its own and this can be especially disconcerting when you're trying to change the temperature.
3. If your room overlooks the leisure valley, you have to hope that there's no loud music outside because you're likely to hear it on the inside too

Apart from this, its a great place and ideal for short stays / business.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MysteryJunkiesBLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 14 January 2014
It has been our great pleasure to welcome you at Optus Sarovar Premiere, Gurgaon and we thank you for sharing feedback on Trip Advisor.

We are happy to read that you enjoyed your stay at our property and appreciated the locality ,facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward.

I sincerely regret the inconvenience caused to you due to shortcomings that you have highlighted and not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback has highlighted have been addressed with the concerned team and adequate action will be carried out to avoid such incidents in the future.

Our team looks forward to welcoming you again at Optus Sarovar Premiere, Gurgaon.

Warm Regards,

Abhishek Pasricha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Pune, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 January 2014

The hotel is really good, clean & hygiene. This is budget price & we can always stay comfortable even for longer duration. The food quality at hotel is good. The breakfast has many items & can be enjoyed.

  • Stayed October 2013, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dell787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 14 January 2014
Thank you for sparing your valuable time and posting a great review of our hotel on Tripadvisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is indeed a pleasure to hear words of praise about your experience and special thanks for mentioning the service level & room ambiance along with food variety and options.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,

Abhishek Pasricha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 January 2014

Room was noisy. Can hear noise from the corridor. I had dinner from Bistrot restaurant. Food was spicy and not that much tasty. Breakfast menu was less and not up to the mark. Location was OK. I did not like the hotel much except the check-in and check-out processes.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SubhajitJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 7 January 2014
Thank you for taking out time to give us your valuable feedback regarding your recent stay at our hotel.

I would also like to sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at Optus Sarovar Premiere.

Your comments about food and noise in corridor have been cascaded to the entire team. The various measures have been taken to ensure improvement .The food ordered by you was Dilli 6 food which is slightly on spicier side to give it a authentic touch and taste, nevertheless we have shared your valuable feedback with our Chef to ensure the variety, taste of food is maintained to satisfy each palate.

Please accept my personal invitation to come back and experience our hotel as it should be. We hope to have an opportunity to welcome you back to Optus Sarovar Premiere and better meet your expectations in the near future.

Warm Regards,

Abhishek Pasricha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
1 review
Reviewed 25 December 2013

Good hotel and breakfast also good, beautiful room good service with good staff like the young lady sarita always greet me with smiling face and always make me feel good like I am living my second home in india

I will come back again here. Ariato

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank khayash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 27 December 2013
We were delighted to have you stay with us and we are glad to see your review of our hotel on Trip Advisor.

Thank you for your compliments to the team at the hotel and the facilities which you found to your liking. It was a pleasure to serve you and I am glad that you liked our hotel services, food and staff friendliness.

We have shared your feedback with Sarita and I am sure it will motivate and inspires her to strive harder towards excellence.

We understand that staying away from friends & family is difficult and we always try to make sure that we create the experience in the hotel as home away from home. I am glad to know that you enjoyed in our hotel.

We appreciate your feedback and look forward to the pleasure of your continued visits to Optus Sarovar Premiere.

Warm Regards,

Abhishek Pasricha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangalore
1 review
Reviewed 21 December 2013

I stay here last month, staff are very helpful and polite . Mousumi in front desk is very helpful and have a very good smiling face just keep it up. Room and hotel is very clean and I had a comfortable stay

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marimo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 26 December 2013
It brings me immense pleasure to receive such positive feedback from our discerning guests and I’m glad that you chose to stay with us during your visit to Gurgaon.

Warm, Connected and Community are the core values at Sarovar group and I’m glad that the associates were able to serve you with warmth and courtesy.

We have passed on your appreciation to Mousumi and i am sure it will boost her confidence along with entire team. She is truly an assets to the organization.

We thank you for your valuable feedback and hope to have the pleasure of your continued visits to Optus Sarovar Premiere, Gurgaon!

Warm Regards,

Abhishek Pasricha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati, Philippines
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 December 2013

I basically spent the months of October and November (2013) at this hotel while doing an assignment in India for my company. While many people seem to still think that travel is wonderful those of us doing it know that travel is no longer the joy it was. The staff at this hotel, the Reception team of Mousumi & Sarita, did so much to make me feel at home. My stay at this hotel passed quickly as I felt "at home".

Strongly recommend this hotel for business traveller. However, I will caution you about the WiFi as it was the one area where the hotel was less the Excellent.

Room Tip: Higher floor rooms are better - this is a non smoking hotel which is nice
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSD_Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 26 December 2013
We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor.

We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at Optus Sarovar Premiere are designed keeping a better you in mind and we are glad you had a lovely time with us.

We always strive to provide our guests with a rejuvenating stay and are glad our associates were able to look after your needs and requirements with utmost warmth, care and courtesy.

We have passed your appreciation to Front Desk team especially to Mousumi & Sarita and I am sure it will boost their confidence along with the team.

We look forward to welcoming you to Optus Sarovar Premiere when you visit Gurgaon next.

Warm Regards,

Abhishek Pasricha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
Reviewed 17 December 2013

The room is large clean and comfortable.

Breakfast is offered with a wide choice of food from several cultures.


The restaurant is good and the Chinese restaurant is good as well.


The service is excellent.

  • Stayed December 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardLa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek_Pasricha, General Manager at Lemon Tree Premier, Leisure Valley 2, responded to this review, 26 December 2013
Thank you for choosing Optus Sarovar Premiere for your recent stay in Gurgaon and for taking the time to share your feedback with us.

We were glad to read that you had an overall pleasant stay with us and particularly value the hotel and its facilities. Your appreciative comments for breakfast and the affable services provided by our staff are most gratifying and will be shared with the whole team.

It is certainly a pleasure for us to be at your service and we look forward to welcoming you again in October to Optus Sarovar Premiere, Gurgaon.

Warm Regards,

Abhishek Pasricha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lemon Tree Premier, Leisure Valley 2

Property: Lemon Tree Premier, Leisure Valley 2
Address: 43 - 47, Sector 29 | City Centre, Gurugram (Gurgaon) 122002, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Gurugram (Gurgaon)
#14 Family Hotel in Gurugram (Gurgaon)
#15 Romantic Hotel in Gurugram (Gurgaon)
#15 Luxury Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lemon Tree Premier, Leisure Valley 2 4*
Number of rooms: 80
Official Description (provided by the hotel):
Lemon Tree Premier, Leisure Valley 2, located in the City Center(north) of Gurugram (Sector 29, HUDA), is close to the expressway(NH 8), and a short distance from Leisure Valley Park, Signature Towers, Unitech Business Park, Kingdom of Dreams, Cyber City, MG Road and IFFCO Chowk. The plush and spacious interiors at Lemon Tree Premier, Leisure Valley 2, Gurugram take the zing up a notch. Lemon Tree Premier pampers the style conscious and upbeat traveler with its personalized services, premium in-room amenities, award winning restaurants and fun experiences. The hotel with its 80 smartly furnished rooms and suites, offers you a wide array of accommodation options. Room categories include Superior Room; Deluxe Room; Executive Room. The centrally air conditioned hotel offers a 24x7 Coffee Shop – Citrus Cafe, Slounge, conference area, a Fitness Gym and a Swimming Pool to keep you feeling fresh-as-a-lemon. ... more   less 
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Also Known As:
Optus Sarovar Premiere Gurgaon Hotel Gurgaon

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