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“Re-visit payed off!!!”

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Leisure Inn West Gurgaon
Ranked #43 of 264 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed 25 September 2013

I can't stop from complementing the staff especially Mr Sumit Dhar, reservation manager who carried out all the formalities for my stay and above all, he took the ownership and kept his promise.

One of the nicest variety of rooms n a perfectly sized swimming pool.

Must be recommended.

Kudos Sumit:-)

  • Stayed: September 2013
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Thank Munissh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra S, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 4 October 2013

Dear Mr Munnish,

Greetings from Peppermint West Gurgaon!

Many thanks for your review! At Peppermint West Gurgaon we believe in offering a value proposition which is unbeatable. We are glad to know that we were able to meet with your expectations on your last stay with us.

My team and I look forward to your next stay with us.

Regards,

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243 - 249 of 362 reviews

Reviewed 7 September 2013

The worst service that i have ever received in any of the hotels. Staff is very courteousness and cannot communicate in simple English or Hindi. They would definitely rate highest in not co-operating with their guests. STAY AT THIS Hotel at your OWN RISK..!!

  • Stayed: September 2013, travelled on business
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2  Thank RaviSingh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra S, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 10 September 2013

Dear Mr. Ravi,

Greeting from Peppermint West Gurgaon!!


I would like to thank you for taking out time to write the review about our hotel.please accept my sincerest apology for your concerns, all your points have been taken very seriously and we are acting on it immediately . I Hope in your next visit you will find the difference.
Hope to see you again soon.
For any other assistance please feel free to get in touch with me anytime.

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Reviewed 5 August 2013

I stayed at this hotel. Good hotel at a very reasonable prices. Rooms are good.. actually they superb king rooms ...The staffs is very good and very very helpfull.they care for u ..and for ur hospitality.. lunch is good and mind blowing ..served by very decent staff..
Well ..outstanding ...superb ...wow experience...

  • Stayed: August 2013
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1  Thank RAMPAL7RAJAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xhitij, General Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 18 June 2014

Dear Guest,

It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor.

We are also delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. We look forward to your continued visits and to welcoming you back.

Thank you and warm regards

Kshitij Deopujari
General Manager

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Reviewed 3 August 2013 via mobile

Stayed with two other friends. Rooms are clean and spacious. Well kept. Value for money. Food is average. But worth what you pay for.

Only concern was the service level. We Checked in after midnight and asked for a matchbox to be sent to my room. We were completely declined. Which was a bit rude. The same when asked for with a bit of a tip to the server was delivered immediately. I wonder what stopped them from bringing it in the first go. We were anyways going to tip the server.

Overall I recommend the place specially if transiting between flights.

  • Stayed: July 2013
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1  Thank RitvicSood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 18 June 2014

Dear Guest,

It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor.

We apologise for the concerns you shared with us and I assure that corrective measures have already been implemented to ensure that it does not happen again.

We look forward to your continued visits and to welcoming you back.

Thank you and warm regards

Kshitij Deopujari
General Manager

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Reviewed 5 July 2013

Peppermint is the amazing place to stay in a crowded city Gurgaon, everything is just amazing about this place beat anything.
Don't miss out there SKY Pool on 6th floor (open pool), the rooms are amazing with good premium beddings.
Best food ever available in gurgaon. Please don't miss the brownies please.
Amazing staff friendly behaviour, good interiors.
I would recommend this place for sure.
Arrey 2 din reh ke to delho.....

  • Stayed: July 2013, travelled with friends
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Thank TravelFreak2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra S, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 6 July 2013

Dear Guest,

Greeting From Peppermint West!!

Thank you for taking the time to post your feedback about your experiences during your stay with us at Peppermint West Gurgaon Sector-14 Gurgaon. Your generous words of appreciations about the property, rooms, food, and commendable services are really immeasurable.

We look forward to your future visits to Gurgaon and have to the opportunity of being at your service once again.

Warm Regards

Ravindra Sharma

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Reviewed 4 July 2013

This was my 2nd time at this place with my team .Needless to say, we may make another few trips soon...The place is neat and clean and management staffs are very helpful. The view from the room was amazing. Place is very safe for females as well as entertaining and accommodating for groups.Staff was very supportive and gave us best of the experience on both the occasions. The pool is awesome,food -A class and location very easy to get...must congratulate the mgmt team and the hotel staff for this awesome experience , see u all soon :-)

  • Stayed: April 2013
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Thank PrasunRanjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra S, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 6 July 2013

Dear Guest,

Greeting From Peppermint West!!

Thank you for choosing Peppermint West Gurgaon for your stay once again. We are very happy to know that you and your entire time like the property rooms, foods, and commendable service. I have conveyed your compliments to the entire team, for whom it has been a tremendous source of inspiration

It is always a source of motivation and encouragement to receive such great comments from our guest.

We look forward to welcoming you back soon and have to the opportunity of being at your service once again.

Warm Regards

Ravindra Sharma

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Reviewed 4 July 2013

Enjoyed my stay with the team .. Good location along with awesome food and facilities for my team... enjoyed myself.. the staff was very friendly , warm and helpful with an awesome attitude to manage my team and its demands 24/7 since we where active all day base don the planned events which where well coordinated and supported by the staff,,,,,will come again with my family in my next visit... awesome roof top pool .... Loved it

Room Tip: Loved the bathroom connected to the room feature along with over friendly, warm and helpful staff
See more room tips
  • Stayed: June 2013, travelled on business
    • Value
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Thank Abhishek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra S, Manager at Leisure Inn West Gurgaon, responded to this reviewResponded 6 July 2013

Dear Guest,

Greeting From Peppermint West!!

Thank you for taking the time to post your feedback about your experiences during your stay with us at Peppermint West Gurgaon Sector-14 Gurgaon. Your generous words of appreciations about the property, rooms, foods and other facilities are really immeasurable. Thank you for recognizing the commendable service delivered by our team members.

We look forward to welcoming you back soon and have to the opportunity of being at your service once again.

Warm Regards

Ravindra Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leisure Inn West Gurgaon

Address: 17/6, Old Delhi Gurgaon Road | Sector 14, Gurugram (Gurgaon) 122001, India (Formerly Peppermint West Gurgaon)
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 264 Hotels in Gurugram (Gurgaon)
Price Range: £45 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leisure Inn West Gurgaon 4*
Number of rooms: 60
Reservation Options:
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