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“An offbeat location, a small property, but a satisfying stay !”

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Country Inn & Suites By Carlson Gurgaon Sector 12
Ranked #35 of 253 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed 15 December 2013

The Hotel is not easy to find and I had to drive thru horrible Gurgaon traffic in the bus stand area.
A small property, they do not have their own parking. I gave it for valet.
Check-in was fast and smooth. The room was good with good furnishings as expected in any Carlson hotel in India. The bathroom was also neat and clean. Fruit basket and cookie platter awaited us as well as a welcome message from the GM of the hotel.Thoughtful indeed.
Morning after check-out, the valet took time in bringing the car to the lobby. And it was all covered in dust. However, when i pointed out, he took it out and gave it a good wash. I was happy indeed and tipped him nicely. Good service indeed.
Overall, a satisfying stay. The staff was all helpful and cooperative. Will stay again.

Room Tip: None of the rooms has a good view.
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  • Stayed: December 2013, travelled with family
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Thank Rajiv_Phantom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 16 December 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We would like to offer our heartfelt thanks to you for choosing to stay with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon and for sharing such a shining review about us on TripAdvisor. You have complimented us generously on our efficient service & smooth operation, our comfortable and spacious rooms that are elegantly furnished the international standards of our cleanliness & maintenance, our cooperative and caring staff and our impeccable & thoughtful service. We are greatly humbled.

Your appreciation of the efforts that we take every day goes a long way to encourage and motivate us and to bring in a surge of energy and work harder to achieve the highest levels of our guests’ satisfaction.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Sunil D'Souza

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337 - 343 of 429 reviews

Reviewed 13 December 2013

I stayed at this property for one night. and thoroughly enjoyed my stay. The room was very spacious & great food & nice breakfast spread. The staff are very courteous and nice. I would definitely love to stay at this hotel during my next visit.

  • Stayed: December 2013, travelled on business
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Thank Traveller2009Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 16 December 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

It is a matter of great pride and delight that you chose to stay with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon. Also, we would like to take this opportunity to thank you for sharing such an incredible review about your experiences here on TripAdvisor. The fact that you have enjoyed and appreciated our spacious rooms, our delicious food, our great spread of food in breakfast and our courteous and pleasant staff brings in a bout of happiness.

Your appreciation of the efforts that we put in every day goes a long way to encourage and motivate us to achieve the highest levels of our guests’ satisfaction.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Sunil D’Souza

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Reviewed 10 December 2013

I have to travel a lot for the business purpose and every time i come to gurgaon i stay at this property. The best part is the services offered and the food served. The rooms are commodious and very well managed. Hotel guys take care of the guests very well. Thank you for the great services.

Room Tip: take the room on the 5th floor, gym & spa are on the same floor. need not to go too far from the...
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  • Stayed: November 2013, travelled on business
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Thank Himanshu648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 14 December 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

Located conveniently next to the capital city and connected quite well through all modes of transport. Our hotel has a unique advantage of being at the center of all business activity. Also, our impeccable service, our delicious food, our well maintained rooms that are well appointed and our prompt service are a source of delight to our guests and pride for us. We are grateful to you for your acknowledgement of the same.

Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder to achieve the ultimate goal of excellence.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sunil D'Souza

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Reviewed 26 November 2013

I am a Frequent Traveller and always stay in Carlson hotels ..Country Inn and Suites in Sec 12 is a amazing hotel .. Good Food .. Nice and Spacious Room ..
In Short - The staff at this hotel knows how to keep the clients happy
Cheers!!

  • Stayed: November 2013, travelled on business
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Thank atul_bajajihm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 29 November 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We would like to take this opportunity to thank you for the greatly appreciative review about your experience with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon that you have so kindly shared on TripAdvisor.

Such generous compliments from our guests go a long way to encourage us to work even harder to achieve the ultimate goal of excellence.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction again.

Warm Regards,
Sunil D’Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Amazing experience - dipping my feet in the pool water, sitting under the sun on the rooftop was a fantastic experience !! The music was great and above all was the yum yum food from chef special menu.... To say it in short... Fantabulous and rocking at the same time !! Had a great time !!

  • Stayed: November 2013
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Thank @896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 29 November 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We would like to take this opportunity to thank you for the greatly appreciative review about your experience with us at Country Inn & Suites by Carlson, Sector – 12, Gurgaon that you have so kindly shared on TripAdvisor. It is particularly delightful to know that you have enjoyed our delicious culinary wonders and the rooftop experience.

We wait for you to return to the hotel soon and be able to help you to experience the hotel and make some more fond memories that you would take back home.

Warm Regards,
Sunil D'Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Being worked at one their Hotels, staying in Country Inn & Suites brought back the old memories. Wonderful staff, beautiful rooms and impeccable brilliance in guest service. The rooms are cozy and very comforting. The interiors are great !!! and staying at CIS Gurgaon was an amazing experience and the Mosaic Multi Cuisine restaurant was the cherry on the cake....Well done again Carlsonians !!!!

  • Stayed: November 2013, travelled on business
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Thank Piyush P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 2 December 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We are greatly delighted to have received such a generously appreciative review about your stay with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon which you have kindly shared on TripAdvisor. It is no less than flattering to know that you have so minutely observed and appreciated our caring & attentive staff, our delicious food, our prompt service and our elegant yet comfortable rooms.

It is great to know that nostalgia brought you back to stay with us and that you have thoroughly enjoyed the experience. It is greatly motivating to receive admiration from our guests and brings in a surge of positivity and new found zeal among us to work harder to achieve the highest levels of guests’ satisfaction.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sunil D'Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013 via mobile

wat a brunch they offered....must say lovely....saw the pic of bacardi brunch on their facebook page and planned accordingly with friends. they have lovely rooftop restaurant....nice yummy food...spent good & valuable time wuth friends. ..thankyou

  • Stayed: November 2013
    • Location
    • Cleanliness
Thank prashantkumar552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites By Carlson Gurgaon Sector 12, responded to this reviewResponded 29 November 2013

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We thank you for a compliment ridden review about your experience with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon that you have shared on TripAdvisor.

A lot of compliments came our way for the brunch and we are glad that you too loved it. Looking at the response we received we've planned another event this week too. Hope to see you once again.

It is appreciation from our guests that goes a long way to encourage us to redouble our efforts to achieve the most coveted goal of excellence.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sunil D’Souza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson Gurgaon Sector 12

Address: Plot No. 301/302 | Sector 12, Gurugram (Gurgaon) 122001, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Gurugram (Gurgaon)
#20 Business Hotel in Gurugram (Gurgaon)
Price Range: £44 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Country Inn & Suites By Carlson Gurgaon Sector 12 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Country Inn & Suites Gurgaon Sector 12 Hotel Gurgaon
Country Inn And Suites Gurgaon Sector 12

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