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Country Inn & Suites by Radisson, Gurgaon Sector 12
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Reviews (461)
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Reviewed 15 August 2014

Barring the busy surrounding the hotel is just right for a comfortable stay. Clean & spacious rooms, goodf breakfast in the restaurant and smooth wifi makes it a desirable place for business traveller.

  • Stayed: November 2013, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Sumitdas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded 20 August 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

It is delightful and flattering to receive such a positive review from you and we are especially grateful for your continued patronage. Country Inn & Suites By Carlson, Sector-12, Gurgaon endeavors to make every guest comfortable and takes care of their every request and requirement. We are glad to have been able to impress you with our comfortable and spacious rooms, our high levels of maintenance and cleanliness, our delicious breakfast and our fabulous value added services.

Compliments as generous as yours go a long way to encourage and to motivate us to work harder to achieve the ultimate goal of excellence.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such holiday to cherish!

Warm Regards,
Sunil D'Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

This property was a revelation! All staff starting from Security Guard to Restaurant service - all are smiling always, and greet guests with a cheerful 'Namaste' at any time of the day.
The food served at the restaurant is good, but not extra-ordinary - the Executive Chef tries to ensure that all is well on this front, though; and sometimes checks on the guests as well.
Any service like Laundry, Food and drink, if not included in package, can pinch.
Rooms are spacious, beds are comfortable (request for a double-bed if you are not sharing, while check-in itself).
Overall - Good, and comfortable. Good location as well.

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Terminattor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded 12 August 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We, at Country Inn & Suites By Carlson, Sector-12, Gurgaon are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. It is great to know that you liked our pleasant and efficient staff, our delicious food, the Executive chef’s special attention to the taste of every guest, our spacious and comfortable rooms and our convenient location.

It is compliments like these from our guests that go a long way to encourage us to work harder to achieve the ultimate goal of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sunil D'Souza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

right since the frisking experience, your people were aptly courteous.I had made a call earlier for booking and the same was wormly acknowledged.I was carrying an I card given to me by my Bank-Canara Bank and you accepted the same as the ID despite a stipulation for PAN card, which I was not carrying with me. You took my business card for noting my address. I had an excellent experience.

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank B.K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded 20 August 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We, at Country Inn & Suites By Carlson, Sector-12, Gurgaon are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. It is great to know that you liked our courteous and helping staff and our smooth and seamless operations.

It is compliments like these from our guests that go a long way to encourage us to work harder to achieve the ultimate goal of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Sunil D'Souza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Would be good if they have 24 hour check in! That'd have saved one night's cost for me. But I believe in NCR - not many hotels follow this - but if it starts -will be of convenience. Service was good, though if the staff is a little prompt (not the reception desk ones) - catering and room service.. would be even better Check in and check out was smooth!

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Spacejunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded 12 August 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

Thank you for your words of appreciation and encouragement for our team.I am delighted to note that we have met your expectations during your stay with us. At Country Inn & Suites By Carlson, Sector-12, Gurgaon we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are glad to know that you liked our impeccable service and our prompt and efficient operations.

Such generous compliments from our guests go a long way to encourage us to work harder to achieve the highest levels of our guests’ satisfaction. We have passed your concerns about the speed of room service to the concerned departments and they will make sure that you do not have to face such issues on your next visit.

We await your return with great enthusiasm and hope to be able to serve you yet again so that we can help you make some fond memories here with us.

Warm Regards,
Sunil D’Souza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Stayed at this sector 12 property on a business visit - everything you need for a business trip - clean rooms and toilets, quick service, friendly staff and good location. Would definitely recommend this property to any business traveler visiting Gurgaon and surroundings

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Aditya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_DSouza, General Manager at Country Inn & Suites by Radisson, Gurgaon Sector 12, responded to this reviewResponded 8 August 2014

Dear Guest,

Namaskar, Greetings from Country Inn & Suites By Carlson, Sector-12, Gurgaon!!

We thank you for a compliment ridden review about your experience with us at Country Inn & Suites By Carlson, Sector-12, Gurgaon that you have shared on TripAdvisor. We are glad that you have liked our high levels of cleanliness and maintenance, our prompt and efficient service, our friendly and helping staff and our convenient location.

Such generous compliments go a long way to encourage us to work harder with redoubled energy to achieve the highest levels of our guests’ satisfaction. We thank you for choosing to recommend us to friends and family.

We hope for you to return soon to the hotel so that we may help you to experience all the aspects of our hotel, our city and our hospitality.

Warm Regards,
Sunil D'Souza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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