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“Amazing Hotel”

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The Oberoi, Gurgaon
Ranked #1 of 235 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Salt Lake City, Utah
Level 5 Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Amazing Hotel”
Reviewed 23 November 2013

From the moment we arrived, we were treated like royalty. We were concerned about hotel quality in India but found the Oberoi Gurgaon to be as comfortable as any 5-star hotel we have ever visited. Definitely would stay there again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveTrips2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 November 2013
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,256 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
New York City, New York
Level 6 Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 November 2013

Very lovely Oberoi property. Dining options good. Pool good. Spa (did not partake but did take a tour of the facility) good.

The hotel has a strange arrangement between the public spaces and the rooms where you have to pass through an open passage way between the buildings and go down to your rooms. No be whoop but just odd. Probably has something to do with security.

High end shopping on the ground floor.

Only major drawback was how far it is located from Delhi. 25 km. Takes over an hour to get into the city because of heavy rush-hour traffic. Might be bad traffic all the time but I can only comment on the rush hour.

  • Stayed October 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurelhollow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 November 2013
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

As you have rightly pointed out, there is a single point of entry and exit from the restaurants / lobby to guest rooms. This is a deliberate design keeping in mind the high security standards that our hotel has. I am sure that a small walk is worth the safety that it provides to all guests staying with us.

Traffic in the city is high during peak hours. It is always advisable to plan your trip to Delhi at 1100hrs, which will enable you to beat the rush hour. The 25 kms driving time is then reduced to 25 minutes. In fact, staying within Delhi is an option where you will always find thick traffic from one point to another. Traveling from Gurgaon is in fact easier as you are on the national highway and this is not conjusted as internal city roads are.

I am sure that I have managed to address your concerns, please feel free to write to me in case I can be of any further assistance to you.

We look forward to your next visit at The Oberoi, Gurgaon.


Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 November 2013 via mobile

Faultless. Great food. Great bar. Great rooms. Great Pool. Great Wine Selection. Great mix of Locals and Foreigners.

From the moment you enter to the moment you leave, you won't be disappointed.

I hope this new resurgent Oberoi company gets back to where they stood in India in the 70s when I was a kid.

Stayed November 2013, travelled as a couple
Helpful?
Thank Zylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 21 November 2013
Dear Guest,

Thank you for sparing your valuable time to write about your stay at The Oberoi, Gurgaon.

We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried to have a perfect mix of all those facts that make any hotel a great place to stay. Our teams have been trained to provide flawless service with a minimum fuss.

The Oberoi culture & dharma have been inculcated to each one of us to perfection. We believe that the hotel does not reflect a company's philosophy- its people do.

We are glad that you felt this when you stayed with us. The entire team looks forward to your next visit with us.

Warm Regards

David Mathews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mammoth Lakes, California
Level 6 Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 November 2013 via mobile

In all my travels, I have enjoyed this hotel the most. The service is flawless in every area. The restaurants are all done very well with wonderful service. We stay at other Oberoi Hotels because of this one! They are always available to assist in making one have the ultimate vacation. The location is the only downfall as traffic is so insane going into Delhi, but the drivers are wonderful. It is a great way to escape the chaos and relax though. The spa is blissful and rejuvenating with wonderful services.

Stayed November 2013, travelled as a couple
Helpful?
Thank Jleahkaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 November 2013
Dear Guest,

Thank you for your wonderful feedback.

The Entire team at The Oberoi, Gurgaon is delighted that we lived up to your expectations. As you experienced.

Our Drivers have been specifically trained to negotiate traffic in Delhi and to ensure that guests are made to feel at ease even if the traffic is at its peak. It is advisable that travel into Delhi is made by 1100hrs as this will beat the rush hour completely.

Please feel free to get in touch with us anytime you wish to travel to Gurgaon again. We look forward to your next visit with us.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 15 November 2013

This is a world class hotel conveniently located close to Delhi airport as well as Gurgaon. The service is very personal with the staff going out of their way to make the stay very pleasant. Even the smallest rooms are big by other hotels' standards and provide all the comfort and amenities that one would expect from a 5+ star hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 17 November 2013
Dear Guest,

Thank you for your valuable feedback.

We are delighted that the hotel, its architecture and the service standards were up to your expectations. Your positive sentiment have been shared with the team and the team is happy that you enjoyed your stay.

We all look forward to your next stay with us. Thank you again.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
108 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 14 November 2013

One of the best hotels that I have ever stayed in. A prime luxury hotel, the place is very uniquely designed and gives you a surreal feel of the 5 elements.

The service was impeccable, awesome and very client centric. I had no trouble in checking in with warm and caring experience. Though i had plans to meet friends in the evening the room and the property was so enchanting i cancelled all that and spend the evening enjoin and exploring the hotel.

The large water spaces and so soothing and the play of light and air is just amazing. The room is very beautifully appointed, with best in class of everything. The bathroom were very nice, large spacious, super clean and gave you all the opportunities to indulge. Spa services just out of this world. The food was class apart, well served and beautifully presented - needless to say the taste was very very divine. I had ordered Mediterranean and mid eastern cuisine.

Unfortunately for me the next day was a business meeting but for the time that I got to enjoy the place I was very relaxed and felt super comfortable. I would recommend that this property is a great place to unwind. Do try the patisserie, coffee shop and the well stocked shopping arcade.

Room Tip: ask for the rooms facing the large water body facing the premium arcade on the higher floors.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anirudh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 17 November 2013
Dear Guest,

Thank you for sparing your valuable time to write about the hotel and your stay with us.

Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 November 2013

This hotel is probably the nicest hotel I've been in. The staff greet you by name when you enter, walk you to your room and manage your check-in from there. Every need is taken care of apparently effortlessly. The bars and restaurants are good, and staff are almost overwhelminly courteous.

The Oberoi is convenient for travelers arriving by air and working in Gurgaon. It's a bubble of luxury in a developing nation, so the world on the other side of the front gates is very different.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ixianmachine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 17 November 2013
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Gurgaon

Property: The Oberoi, Gurgaon
Address: 443 Udyog Vihar, Phase V, Gurugram (Gurgaon) 122016, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Gurugram (Gurgaon)
#1 Spa Hotel in Gurugram (Gurgaon)
#1 Family Hotel in Gurugram (Gurgaon)
#1 Business Hotel in Gurugram (Gurgaon)
#1 Romantic Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi, Gurgaon 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located in the heart of the business and commercial district of Delhi National Capital Region in India. 202 Elegantly appointed rooms and suites with large picture windows that allow an abundance of natural light.The rooms start at an expansive 620 square feet, offering amongst the largest accommodation in a city hotel. The Oberoi, Gurgaon has been named the 'Worlds Leading Luxury Hotel' at the World Travel Awards 2013, for the third consecutive year and ' Favourite Hotel visited on Business - India' by Conde Nast Traveller Reader's choice Awards 2013. So when you check into The Oberoi, Gurgaon you don't just stay at a hotel with excellent amenities and experiences, you stay in one of the best hotels in the world. ... more   less 
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Also Known As:
The Oberoi Hotel Gurgaon

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