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The Oberoi, Gurgaon
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Reviews (1,380)
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Reviewed 23 November 2013

We stayed at the Oberoi Gurgaon for one night on the way to Vrindaban. Airport pick up was in a BMW 7 series sedan. the hotel is very lavish. Our room overlooked an oversized water body and was quite serene. The service is immaculate as with all Oberoi properties.
we went to the coastal indian restaurant and must say the food was top quality. The property is 15 minutes away from the airport and is well placed if one has work in Gurgaon.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Harsh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this reviewResponded 24 November 2013

Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

Amaranta, our coastal cuisine restaurant, is one of the finest coastal restaurant in the country. With fresh catch of the day flown in every morning from the fishing regions of India, the experience is a must have in every travelers guide. We are happy that you liked the restaurant and the food.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

David Mathews

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Reviewed 23 November 2013

From the moment we arrived, we were treated like royalty. We were concerned about hotel quality in India but found the Oberoi Gurgaon to be as comfortable as any 5-star hotel we have ever visited. Definitely would stay there again.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SteveTrips2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this reviewResponded 24 November 2013

Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews

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Reviewed 21 November 2013

Very lovely Oberoi property. Dining options good. Pool good. Spa (did not partake but did take a tour of the facility) good.

The hotel has a strange arrangement between the public spaces and the rooms where you have to pass through an open passage way between the buildings and go down to your rooms. No be whoop but just odd. Probably has something to do with security.

High end shopping on the ground floor.

Only major drawback was how far it is located from Delhi. 25 km. Takes over an hour to get into the city because of heavy rush-hour traffic. Might be bad traffic all the time but I can only comment on the rush hour.

  • Stayed: October 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank laurelhollow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this reviewResponded 24 November 2013

Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

As you have rightly pointed out, there is a single point of entry and exit from the restaurants / lobby to guest rooms. This is a deliberate design keeping in mind the high security standards that our hotel has. I am sure that a small walk is worth the safety that it provides to all guests staying with us.

Traffic in the city is high during peak hours. It is always advisable to plan your trip to Delhi at 1100hrs, which will enable you to beat the rush hour. The 25 kms driving time is then reduced to 25 minutes. In fact, staying within Delhi is an option where you will always find thick traffic from one point to another. Traveling from Gurgaon is in fact easier as you are on the national highway and this is not conjusted as internal city roads are.

I am sure that I have managed to address your concerns, please feel free to write to me in case I can be of any further assistance to you.

We look forward to your next visit at The Oberoi, Gurgaon.


Warm Regards

David Mathews

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Reviewed 19 November 2013 via mobile

Faultless. Great food. Great bar. Great rooms. Great Pool. Great Wine Selection. Great mix of Locals and Foreigners.

From the moment you enter to the moment you leave, you won't be disappointed.

I hope this new resurgent Oberoi company gets back to where they stood in India in the 70s when I was a kid.

Stayed: November 2013, travelled as a couple
Thank Zylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this reviewResponded 21 November 2013

Dear Guest,

Thank you for sparing your valuable time to write about your stay at The Oberoi, Gurgaon.

We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried to have a perfect mix of all those facts that make any hotel a great place to stay. Our teams have been trained to provide flawless service with a minimum fuss.

The Oberoi culture & dharma have been inculcated to each one of us to perfection. We believe that the hotel does not reflect a company's philosophy- its people do.

We are glad that you felt this when you stayed with us. The entire team looks forward to your next visit with us.

Warm Regards

David Mathews.

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Reviewed 19 November 2013

In all my travels, I have enjoyed this hotel the most. The service is flawless in every area. The restaurants are all done very well with wonderful service. We stay at other Oberoi Hotels because of this one! They are always available to assist in making one have the ultimate vacation. The location is the only downfall as traffic is so insane going into Delhi, but the drivers are wonderful. It is a great way to escape the chaos and relax though. The spa is blissful and rejuvenating with wonderful services.

Stayed: November 2013, travelled as a couple
Thank Jleahkaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this reviewResponded 24 November 2013

Dear Guest,

Thank you for your wonderful feedback.

The Entire team at The Oberoi, Gurgaon is delighted that we lived up to your expectations. As you experienced.

Our Drivers have been specifically trained to negotiate traffic in Delhi and to ensure that guests are made to feel at ease even if the traffic is at its peak. It is advisable that travel into Delhi is made by 1100hrs as this will beat the rush hour completely.

Please feel free to get in touch with us anytime you wish to travel to Gurgaon again. We look forward to your next visit with us.

Warm Regards

David Mathews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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