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“Excellent ”

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The Oberoi, Gurgaon
Ranked #1 of 233 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Singapore, Singapore
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent ”
Reviewed 31 July 2014 via mobile

The Oberoi has once again lived up to its name. It is sheer excellence in all areas. The service, cleanliness and food met all expectations I have from an Oberoi. I wish I had more time to spend in the restaurants.

Location is great for accessing the airport or Delhi.

Stayed July 2014
Helpful?
1 Thank InLuxuryLap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 August 2014
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,237 reviews from our community

Traveller rating
    1,058
    143
    23
    10
    3
See reviews for
143
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35
652
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (260)
Date | Rating
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English first
Amsterdam
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 July 2014

Having traveled a fair bit of the world, I can say confidently that no one knows hospitality better than the Oberois group. The extent of detailing they go into to remember your personal preferences is just mind boggling. And it seems 'no' is a word that just does not exist in their dictionary!! Spectacular food and service to match it…you feel both cared for, and yet its not intrusive. During my last stay, my daughter fell sick and the hotel not only arranged the medicines quickly on request, even went further to check if I would like them to organize a doctor. Every subsequent day, I was asked in the lobby on her health and if they could cook something special for her…world class…clearly nobody comes close.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank anupmasuneja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 August 2014
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We hope that your daughter is now completely recovered.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 29 July 2014

I have stayed in many 5 star hotels around the world (travelling for business) and this is easily one of the best. The rooms were large and very quiet. The restaurants were fantastic, with many delicious options to cater for all tastes. Everything was clean and cool (important in 40C plus weather). Best of all was the service. It was absolutely 5 star from start to finish. Nothing was too much trouble for the hotel staff and they made us feel welcome at all times. They went above and beyond, remembering our favourite foods and giving us small gifts during our stay. I could not recommend this hotel more. I would definitely stay here, or at another Oberoi hotel again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank lotsoftravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 24 August 2014
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level 6 Contributor
294 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 28 July 2014 via mobile

Visited recently and stayed here rather than in the more traditional hotels in Delhi where I have stayed before. Modern styling catches the eye! Staff are brilliant as was both room service and the restaurants! Gym was fine if not the biggest but was not ever busy. Very comfortable visit!

Stayed June 2014
Helpful?
Thank CraigwsEr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 29 July 2014
Dear Guest

We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.

At Oberoi hotels and resorts it is our endeavour to make our guest most comfortable and we will ensure that we leave nothing to chance when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 July 2014 via mobile

I'm a fan of Oberoi hospitality and they proved me right again.They don't say no to any of your request. The architecture, the property, the people, the hospitality everything is out of this world. This is also one of my favourite buildings in Delhi. I'm definitely visiting again soon!

Stayed June 2014
Helpful?
1 Thank Utkarsh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 29 July 2014
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014 via mobile

The first time we came to the oberoi we were wowed. This time we came with our kids, it was their turn. The rooms, the ambience, the food, the attention to detail and the most of all the people. The oberoi group has an art of choosing the right people for the job and the whole team works in synergy to create an everlasting experience. Well done and see you again next year

Stayed July 2014, travelled with family
Helpful?
Thank Sandeep W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 29 July 2014
Dear Guest,

Thank you for your kind words. We are glad that you and the kids liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 July 2014

The Hotel is beautiful, really really outstanding, But what it makes it unique is the service level and the attention to details and the quality of the people working there, from the drivers in the BMW serie 7 limousine, to the concierge, check in , room service, restaurant. Particularly to mention the Concierge team: Outstanding. I would say that is an hotel were you feel home, where luxury is just in the good care they take of you

  • Stayed July 2014, travelled on business
    • Service
Helpful?
1 Thank mroncaglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at The Oberoi, Gurgaon, responded to this review, 29 July 2014
Dear Guest,

Thank you for your kind words. We are glad that you liked the hotel & the service standards.

Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards.

The Concierge team is thrilled to read about them being mentioned in your comments. We are glad that they could live up to your expectations.

We look forward to your next visit at The Oberoi, Gurgaon.

Warm Regards

David Mathews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Gurgaon

Property: The Oberoi, Gurgaon
Address: 443 Udyog Vihar, Phase V, Gurugram (Gurgaon) 122016, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Gurugram (Gurgaon)
#1 Spa Hotel in Gurugram (Gurgaon)
#1 Family Hotel in Gurugram (Gurgaon)
#1 Luxury Hotel in Gurugram (Gurgaon)
#1 Romantic Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi, Gurgaon 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located in the heart of the business and commercial district of Delhi National Capital Region in India. 202 Elegantly appointed rooms and suites with large picture windows that allow an abundance of natural light.The rooms start at an expansive 620 square feet, offering amongst the largest accommodation in a city hotel. The Oberoi, Gurgaon has been named the 'Worlds Leading Luxury Hotel' at the World Travel Awards 2013, for the third consecutive year and ' Favourite Hotel visited on Business - India' by Conde Nast Traveller Reader's choice Awards 2013. So when you check into The Oberoi, Gurgaon you don't just stay at a hotel with excellent amenities and experiences, you stay in one of the best hotels in the world. ... more   less 
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Also Known As:
The Oberoi Hotel Gurgaon

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