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“a good hotel”
Review of The Pllazio Hotel

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The Pllazio Hotel
Ranked #30 of 234 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Pune, India
Level 6 Contributor
114 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“a good hotel”
Reviewed 28 January 2014

the pllazio in gurgaon where we stayed for two nights while attending a wedding, would be a good business hotel as well
placed well, in sector 29, close to the domestic and international airports, as well as to NH8, it had more than adequate parking, an attractive lobby with good reception staff, good ease of check i n and check out
the rooms were well appointed, the level of cleanliness was very good, as was the 'modern' glass bathroom.
Dining facilities were very good, the food very tasty and well served. we attended a wedding reception with about 150 guests, in a basement hall, where the service, the snacks and buffet were were well presented and yummy.
the same basement hall would probably make for a good convention hall as well.

Room Tip: choose something closer to the elevator, than we did , hotel corridors tend to be long!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LailaFreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 31 January 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

Gurgaon is a city that has been a quintessential example of rapid progress with industrial and corporate growth that has led to the evolution of a dynamic city. Our hotel has a unique advantage of a great location in close proximity to the airports, both domestic and international. Also, our huge provisions for parking, our attractive lobby, our welcoming reception staff, our prompt service, our spacious rooms that are well appointed, the high levels of our cleanliness and maintenance, our delicious food, our magnificent banquet with great service and delicious food are a source of delight to our guests and pride for us. We are grateful to you for your acknowledgement of the same.

It is great to be appreciated for the efforts that we make every day and it motivates us to redouble our efforts to achieve the highest levels of excellence and satisfy our guests.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Ashish Soni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Khor, Al Khawr, Qatar
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 January 2014

Great hotel with fantastic servicing.....had a 3 day Conference at the hotel..............outstanding value for money and very good food. The overall stay was 'one of a kind'....came away with a very good taste in the mouth and a very satisfied feel...recommend this outstanding property for Conferences, a lazy weekend in the honeymoon suites they have and also for the World Cuisine restaurant.....many pluses for one property...

Lots of parking....a bar on the Terrace by the Poolside and its blue lights in the evening....great stress-buster kinda place...

Love it!

Room Tip: Try The Aster Suite with the fancy bathtub in the bedroom......ooh la la....
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al Habari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 25 January 2014
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We would like to take this opportunity to thank you for the greatly appreciative review about your experiences during your stay with us at The Pllazio Hotel, Gurgaon that you have so kindly shared on TripAdvisor. It is particularly delightful to know that you have enjoyed our hotel, our impeccable service, our great value for money, our delicious food, our romantic, our honeymoon suites, our World Cuisine restaurant, our spacious parking, our well stocked bar by the side of the terrace pool and the relaxing ambiance.

Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder and achieve the ultimate goal of excellence.

We hope to see you soon at the hotel again and to be able to serve you to your utmost satisfaction. As a hotel looking forward to achieve highest levels of guest satisfaction we take responsibility to help you make some memories here that you would remember fondly forever.

Warm Regards,
Ashish Soni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belluno, Italy
Level 5 Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 December 2013

The Hotel is close to the airport, rooms are clean and staff is good. Breckfast is also really good. Right hotel for business trip. I stay only one night, and if I have to come back to Delhi I will stay again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariotronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 30 December 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We are greatly delighted to have received such a generously appreciative review about your stay with us at The Pllazio Hotel, Gurgaon which you have kindly shared on TripAdvisor. It is no less than flattering to know that you have so minutely observed and appreciated our convenient location, our proximity to the airport, our luxurious rooms maintained beautifully, our warm and helping staff and our delicious breakfast.

It is great to be appreciated and is flattering to receive such great compliments from our guests as they go a long way to encourage us to work even harder to achieve the highest levels of our guests’ satisfaction.

We invite you to return to the hotel soon and give us an opportunity to serve you again. Experience the city, the hotel and make some lovely memories to take back home.

Warm Regards,
Sumit Goyal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 13 December 2013

The overall experience at this hotel was terrible. Rooms were well kept and well equipped but that's where the positives stop.

Service was slow; requests made had to be followed up 2-3 times. Room service initially told it was going to be 15 mins almost took 1 hour. They screwed up our Cab request which meant that we were almost late for our flight. Everything was done in the time to their own convenience. If you want to avoid frustration with poor time management and sub-standard food then avoid this hotel.

Room Tip: Perhaps another hotel
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 14 December 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

It is our endeavor to provide our guests the best of services and facilities. We have obviously fallen short of the standards we aspire to attain during your visit.

We are very concerned to note your poor experience regarding delay in room service order and sub-standard food regarding which we are ascertaining causes in order
to take corrective measures.

We apologize for the inconvenience and look forward to another opportunity to make amends.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level 5 Contributor
92 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 12 December 2013

We have conducted the business meeting , great property great infrastructure .Food is very good and nice spread.A friendly ,courteous and professional staff. Highly recomended place for stay and business meetings

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sandeep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 16 December 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

We thank you for a compliment ridden review about your experience with us at The Pllazio Hotel, Gurgaon that you have shared on TripAdvisor. We are glad that you have liked our facilities, amenities and service, our courteous & friendly staff and our delicious food with a great variety.

It is great to be appreciated by our guests for the efforts that we put in every day to achieve the highest levels of excellence.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 December 2013

This is great place to stay if you are visiting Gurgaon, India. Nice rooms and very good service. I stay there every time I visit Gurgaon. Food is good and breakfast spread is also quite nice. Friendly staff and professional service.

Room Tip: All rooms are Good !
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AVIJIT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 14 December 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!!!

First & foremost we would like to thank you for choosing to stay with us at The Pllazio Hotel, Gurgaon and also for sharing such a complimentary review about us on TripAdvisor. Our elegantly decorated rooms, our impeccable service, our delicious food, our varied spread in the breakfast buffet, our friendly staff and our efficient service have been a continual source of appreciation and your compliments reinforce our faith in the same.

Your appreciation of the efforts that we put in every day goes a long way to encourage us to work harder with redoubled energy to achieve the ultimate goal of excellence.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shimla, India
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 December 2013

Stayed a week back for 2 nights. Very nicely done rooms and baths.
Very comfy beds.
Very polite housekeeping n room.service staff.
Will definitely go back, and recommend to others.
Now a few disappointments:
Very busy hotel, lots of business travellers, so reception is busy most of the time. A friend of mine came to visit me, and asked fo. My room no, as their phone battery was dead. Had to wait for 15 mins just to ask which room I was checked in, that too after repeated reminding the front desk staff.
Very slow service in The restaurant, had to wait for exactly 45 mins for two eggs, after which I had to cancel my order and just leave.
So if you have to eat, stick to room service.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajaynegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish S, Sales Head at The Pllazio Hotel, responded to this review, 9 December 2013
Dear Guest,

Greetings from The Pllazio Hotel, Gurgaon!

This is to express our sincere gratitude, for taking the time out to express your appreciation of our hotel and provide feedback on the comfortable beds, nicely done rooms and bath,
housekeeping and room service staff polite.

We are sharing your feedback with the entire Pllazio Team who deserve the credit for our guest’s experiences.

We are very concerned to note your poor experience regarding slow service in the Restaurant and Front Office staff not being able to provide prompt service regarding which we
are ascertaining causes in order to take corrective measures.

We apologies for the inconvenience and look forward to another opportunity to make amends.

Thank you, for choosing to stay at The Pllazio Hotel and we look forward to welcoming you back on your future visits to Gurgaon, The Millennium city.

Warm Regards,
Ashish Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Pllazio Hotel

Property: The Pllazio Hotel
Address: 292 - 296 | City Center, Gurgaon, Haryana, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 234 Hotels in Gurugram (Gurgaon)
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Pllazio Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Pllazio's unique location ensures that you are always close to the booming City Centre business District and walking distance from the main Metro Station of Gurgaon a part of the New Delhi National Capital Region. While the hotel is ideal for a business traveller, it is equally so for leisure travel. ... more   less 
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