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Clarens Hotel
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Reviews (141)
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123 - 128 of 141 reviews
Reviewed 6 November 2012

The hotel is very centrally located in the heart of Gurgaon City. It adorns a roof top pool which offers amazing panoramic views of the city. The hotels offers excellent multi cuisine food. I spent two nights in the suits and I have never witnessed such prompt room service and experienced such a comfortable stay. I would highly recommend Clarens> A++

  • Stayed: October 2012, travelled on business
    • Value
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3  Thank Sanchay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

The rooms were excellent, great bed, truly like sleeping on a cloud.
Wait staff were attentive and more than accommodating.
Restaurant was very good with knowledgable and eager chef's.
Great morning staff and door man added to a truly wonderful time.

  • Stayed: October 2012, travelled on business
    • Value
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1  Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

I had a very comfortable stay at The Clarens. The rooms were beautiful and could easily be compared to rooms of a 5 star hotel. Dont forget to use their roof top swimming pool, it was extremely relaxing. During my stay I mostly ate from their À la carte menu. The dishes were a little expensive but very delicious. Staff were again very humble. I enjoyed having brunch in their 'Tea Garden'. The hotel has a good location with the metro station just across the corner and airport, just 15 minutes drive away.

  • Stayed: September 2012, travelled with friends
    • Value
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1  Thank PrathanaSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Had meals number of times in this hotel.
Good Points. Very nice ambiance. Bright and not dull like in many restaurants.
Staff. Humble and soft spoken.
Environment . Clean and well kept.
Sad Points.
Mutton was not well cooked. It was pointed out First Time and it was repeat again.However on repeat time the Dish was not charged in the Bill but the very experience of Good Food on Sunday was Lost.
Staff did NOT offer to serve the dishes.They just kept the dishes and went away.
Buffet has very low variety of Desserts.
For non veg it has just two dishes in main meal section.
Price of Dishes are on plus side, comparable to five star rates.
Most of the Restaurant staff was more keen to watch TV than looking after the guests.It shows very poorly on staff training.
Going by the Staff in Restaurant and Kitchen, it appeared that Staff was in good numbers but service was not as good.

Was promised to have a better experiences next time.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
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1  Thank RAVI11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

I would say a average buffet spread at the hotel. The service staff was prompt and quick may be because of low turnout of the guests. The starter includes pasta counter and soups. Standard salad counter nothing exceptional and the desserts (cold) nothing to talk much about. Gulab jamun were the saving grace.

  • Stayed: September 2012, travelled with family
    • Value
    • Service
2  Thank amitguptaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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