Purpose of visit: Day long corporate workshop
What's wrong here: Almost everything !!!
Basic Look & Feel: The moment you enter this hotel, you realize that it is a 'Low Quality Budget Business Hotel'. The reception and the bar area at the entrance present a below par look and feel. The corridors (specially basement) are too packed, ceilings are lower than normal thus giving a sense of Claustrophobia.
Faulty infrastructure: Imagine a company's director waiting for the projector to work for nearly 45 minutes. Well that's what we experienced here. To add to it, when the AC was turned on, it let off foam/ dirt/ etc. across the hall on all participants. Also the room temperature was either too cold or the AC was turned off completely leading to suffocation.
Complete mismanagement by staff: There was too much interference by the staff during our session. Every 10-15 minutes some hotel employee would either peep in or walk in (for reasons best known to them).
Despite a pre decided schedule for breaks & informing at least 45 minutes before our scheduled breaks, there were huge delays, shortages and substandard products being served.
For the first time in a workshop we found that post the lunch break none of the table regulars (mineral water, mouth fresheners) had been refilled. It was only after our reminder that a staff came in with all replacements.
Food: This indeed was the final nail in the block. Despite coming out a little late for lunch (our session being delayed by all the drama around the projector), we waited another 20 odd minutes before the complete meal was served. Most of the food had absolutely no character. The pudding served as a dessert was actually nothing more than a thick omelette with sugar. In my very first bite egg shells were evident and I decided not to continue with it any further.
All in all, this hotel is not worth considering.
- Official Description (provided by the hotel):
- Located in the Millennium City Center of Gurgaon (Sector 29) and close to the expressway (NH 8), this bright and fresh hotel is in close proximity to Signature towers, Unitech Trade Center & Unitech Business Park. The hotel offers 46 spacious rooms and suites, multi-cuisine restaurants, bar, conference rooms, business center and fitness center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, Agoda and Odigeo so you can book your Citrus Hotel Gurgaon Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.