While looking at previous reviews of this hotel I had high hopes and seemed like a great deal and good location for our extended stay. While the front desk staff is mostly friendly and helpful, rooms were clean.
But there is no wifi and after numerous excuses about why it isnt working , switching rooms they still didn't give a real answer to wifi problems. I also heard other guests complaining about same issues. Reading the guest book at front desk this has been on going for more than 4 months now. After the last time asking about internet they suggested I go to an internet cafe.... How can a 4 star hotel not have internet for over a week? i find this highly unacceptable.
Room service is good when they actually bring your food. Numerous times i call and order then after 2 hours i have to call about my food and then they say they dont have my item, instead of calling to tell me they just ignore.
I wanted to love this hotel but I doubt the hotel even actually cares about their guests.
Good things are comfy beds and pillows and clean rooms.
Breakfast was ok, not the best but not the worst... I dont think the kitchen even wanted to be there....
Pool was disgusting as the only ones who used it were pigeons. There was a layer of feathers, bird dropping and film floating on the pool. My wife's foot fell through one of the cheap falling apart boards on the deck.
- Official Description (provided by the hotel):
- Haut Monde BY PI Hotels , a full service business hotel, designed to perfection keeping in mind the needs of the discerning business & leisure traveler and a conference planner. The hotel welcomes its guest in a distinct, eloquent lobby. Be its business or pleasure, the friendly and Efficient service will facilitate your stay. Hotel's large meeting facilities are equipped to handle conferences, Business lunches, product launch and wedding celebrations. Haut Monde BY PI Hotels features well designed contemporary rooms with state of art technology and well serviced amenities. Part of national capital region of India, Gurgaon is located just 30 kms from the capital city of New Delhi. The city provides easy access to multiple attractions in the state of Haryana as well as New Delhi. Location: Located in Gurgaon, National Capital Region of Delhi, just off the national highway 8(exit 9), a 5 minutes drive to Gurgaon's main commercial area. The city's district courts are a five minutes drive from the hotel. The Hub of Business activity like Signature towers, Business parks, infinity towers & Cyber city are within 3 km radius of the hotel. 15 minutes from Indira Gandhi International airport, 25 minutes from the domestic airport, 10 minutes from Gurgaon railway station, 60 minutes from New Delhi railway station. Easily accessible by public transportation. ... more less
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