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“Great Location, Well Equipped but Room for Improvement”

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Park Plaza Hotel Gurgaon
Ranked #32 of 233 Hotels in Gurugram (Gurgaon)
Chennai (Madras), India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Location, Well Equipped but Room for Improvement”
Reviewed 9 February 2014

Absolutely brilliant location. Especially if you intend to use the Metro. (Warning: Requires the 'conventional' hop skip jump across the busy intersection!). The hotel itself has been around for a while and has quite a few pluses - The in-house 'Kebab Factory', Roomy living and working spaces, reliable and fast WiFi & a great breakfast buffet spread.
That said there is definite room for improvement - especially in the guest services area: everything seems slow and happens on Demand/Request - not proactively. For the price you pay, one would expect that thrown in! There was a case of delay in releasing the baggage from the cloakroom hold, a erroneous bill charge - they accepted it was their fault but had already charged my card...so..
Yet, the advantages outweigh the slip ups for me & I think I will be returning if they offer a more competitive rate to a frequent business traveller.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Soumik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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442 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Pune, India
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 February 2014

Spacious & Clean Rooms. They take good care of the cleanliness.
The WiFi is also fast & consistent
The berakfast is very much recomended. Great Variety.
Their restaurant TGKF is just fabulous . You cant afford to miss this one .

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaurissh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2014

I recently visited the Park Plaza for business meeting, Arrangement to fit meeting purposes were satisfying. Care takers were really helpful and looked after requirements from refreshments, lunch. Meeting room was big enough. Lunch was excellent specially the hot "Gulab Jamun".

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Mahesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 January 2014

park plaza gurgaon has been my first choice to dine whenever i plan to dine in gurgaon. It is an excellent budget hotel with a good variety of food and drinks.The service has been fairly good but can do better.It has a good ambience to dine.I have dined in all of their restaurants be it sky lounge,TGKF and NTC and all have been great experiences. Definitely recommended.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Vaibhav1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 January 2014

Pros -
Excellent Location
Small Property (I prefer only 2-3 floors)

Cons -
Value for money - NO
Poor Amenities (Imagine AC not working. It could never go beyond 22 Deg)
Restaurant - Variety of food is pretty low
Room Service - Extremely poor. Imagine no drinking water in the room.

There are other better properties in the area of the same group of hotels and you might try them as well.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikram0408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 January 2014

A very descent star hotel to stay. The room was good. The service was good.
The best part of this hotel is the 'Kabab Factory'- a restaurant in the hotel. It is very close to Huda city Center Metro station, so traveling will not be an issue, you would find lot of local transportation here.
I would appreciate if they can provide free pickup and drop for the business travelers who stay for almost a week.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muralk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 December 2013

3 nights stay was a very pleasant surprise. Perfection to 100% level in virtually everything. Detailed training to the staff. Smiles all the way. Room, bathroom and each part of the hotel was immaculate. Gave you a very friendly and homely atmosphere.

Room Tip: Recommended for a perfect stay around Delhi NCR.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arvindmahajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Plaza Hotel Gurgaon

Property: Park Plaza Hotel Gurgaon
Address: B Block, Gurugram (Gurgaon) 122002, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Gurugram (Gurgaon)
#12 Family Hotel in Gurugram (Gurgaon)
#26 Luxury Hotel in Gurugram (Gurgaon)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Plaza Hotel Gurgaon 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Park Plaza Gurgaon
Gurgaon Park Plaza

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