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“Pathetic service”
Review of Hotel Pallavi West

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Hotel Pallavi West
Ranked #6 of 11 Hotels in Panchkula
Reviewed 14 March 2014

It cozy during winters. They have very decent room heaters (Sunflame).

Let me be objective to justify my poor rating.
Location: Sector 16 is a weird location for a hotel. It is far away from the highway (if you are to picked up for Baddi)

Room: It is of a decent size.(Check my room tip). The room was infested with small cockroaches (mostly limited to the bathroom...although very few)

Bathroom: Its pretty big. If travelling during winter, check the shower tap (the warm and cold water dont mix...giving you either scalding hot or shivering cold water!)

Food: If you are staying for 2-4 days....the buffet is the cheapest you can get in town. Its good too! However its the same old crap all over again everyday!
You have to ask for juice at the complimentary breakfast (they wont give it unless you specifically ask)
Avoid South Indian dishes...it is just bad!

Infra: Their Wifi would be out very frequently.

Service: Its beyond pathetic. There is no coordination between people. Your query/information is never relayed across. It was a really frustration experience.
They don't even have a laundry bag.My laundry was never done on time. One is not expected to follow up on simple instructions in any decent hotel. However its not the case here.

They don't stock any Coca Cola product and would not serve any even if requested a day in advance.

Room Tip: Choose the rooms on the right once you exit the staircase. Avoid the rooms on the left. The electric...
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  • Stayed: February 2014, travelled on business
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2  Thank lordsom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 59 reviews

Reviewed 13 January 2014

It appears as a low timer hotel; however it has many pluses. To start with its well priced, rooms are spacious and cozy with good heating for winters, Interiors are nice and room service is almost perfect. The restaurant offering buffet meals are above average with good service and response. Overall it give a good experience of above budget hotel.

  • Stayed: December 2013, travelled with family
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2  Thank LokeshL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

I don't honestly know whether they call themselves a business hotel or not but definitely seemed like one. That means that the rooms, decor, staff and service were up to that level. Definitely recommended. Location is not good if you have work in Chandigarh. Everything else - good.

  • Stayed: June 2013, travelled on business
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1  Thank 2003_sri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

This is a very good hotel. You can tell it is a business hotel by the decor, dark brown and off-white, and our room felt rather like an enlarged, smart bachelors' pad. The staff are excellent - reception, house-keeping, restaurant. The food is very good and you get to see it being cooked because there is a large window between the dining room and the kitchen. The chefs are happy to share their recipes and piping hot Indian breads are served to the table as part of the morning and evening buffet service. Amazing parathas! I loved staying in this comfortable hotel and appreciated its proximity to the airport - only 30 minutes by car and not far from the happening bits of Chandigarh.

Room Tip: Room 201 is good, overlooks the road and you can truly see the world go by, but is also quiet and pe...
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  • Stayed: April 2013, travelled on business
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2  Thank mumsy96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

Very good hotel.Nice staff.Very helpful staff.Rooms are cozy and comfortable.Food was average.The rooms are little smaller and bathroom are small also.but beds are very comfortable.Over all the staff that makes this hotel worthy.

Room Tip: Rooms are little smaller.
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  • Stayed: March 2013, travelled as a couple
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2  Thank debasish2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2013

Starting to end was excellent.
Choice of menu is less but at the same time they served lavish buffet in very reasonable prices.The staff was very cooperative.If i come to Chandigarh in future, definitely i would like to stay again in Pallavi west.

Room Tip: Go for front side grace rooms
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  • Stayed: August 2012, travelled as a couple
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1  Thank Mahajan1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2012

  • Stayed: November 2012, travelled on business
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Review collected in partnership with Cleartrip
1  Thank Shailesh L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Pallavi West

Address: Sector 16, Panchkula 134109, India
Region: India > Haryana > Panchkula District > Panchkula
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Panchkula
Price Range: £35 - £44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Pallavi West 3*
Number of rooms: 16
Official Description (provided by the hotel):
Located in the city of Panchkula, Chandigarh, Pallavi West is the perfect place to have a luxurious stay. The finest amenities availed to the guests at this business hotel make even a single day stay enjoyable. The urbane architecture at Pallavi West allures many business professionals to stay here whenever they are coming to Chandigarh. To make the stay for our business professionals even better, we have a Buffet Restaurant and Conference Halls as well. The conference halls are quite spacious and large numbers of individuals can be accommodated inside for a conference. Pallavi West is unique in itself and you can experience the same while staying with us. ... more   less 
Also Known As:
Hotel Pallavi West Panchkula, Chandigarh, India

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