My husband, daughter and I spent one night at the Fort Ramgarh as we were due to attend a wedding nearby. I had already booked and paid for an extra bed to be put in the room and had also had written confirmation that driver accommodation was included. We checked in and were offered a "welcome drink". We ordered two teas and a soft drink. Our driver then told us that the room he'd been offered was filthy, so we asked at reception to find him an alternative. Meanwhile, 30mins later our drinks still hadn't arrived so we decided to go for lunch in the restaurant - and ended up getting our drinks there. Service in the restaurant was slow, but the food was fine. 2hrs later our driver still hadn't got a room, and only when we complained again did they find him an alternative. When I tried to take a shower in the room, there was no hot water. My husband came in the bathroom to see if he could figure out how to turn the hot water on, only to find he got electric shocks from all the fittings and the water! We told reception and an electrician came up and admitted the wiring was faulty and dangerous, so we had to change room! Needless to say, the extra bed never materialised. The alternative room offered, was better (only minimal shocks received!) and clean. It was a nice property but on a busy main road, so the beeping of horns and constant traffic kept us awake - we were in one of the most expensive rooms (the Royal Suite). Overall, the experience was spoiled by the dangerous condition of the room and the poor service.
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- Also Known As:
- The Fort Ramgarh Hotel Panchkula
- The Fort Ramgarh Panchkula, Chandigarh, India